2 of 2 SLA Jobs in Magherafelt

technologies and platforms, both remotely and on-site. Troubleshooting and resolving hardware, software, and networking issues promptly and professionally. Respond to and resolve support helpdesk tickets and requests. Ensure SLA's are being met and escalations of issues when required. Deploying, configuring, and maintaining Windows servers, desktop systems, and networking equipment. Supporting the setup and management of VPNs, including client More ❯

system efficiency. Ensure a fully functioning VOIP system, enabling seamless communication across our business locations and with clients Infrastructure Stewardship: Oversee CFM's ICT Infrastructure, maintaining cloud platforms per SLA, and ensuring managed services are aligned with business needs. Optimize the lifespan of hardware and maximize the value of our investment Cost Control: Monitor costs related to third party support More ❯