7 of 7 CRM Jobs in Maidenhead

Customer Service or Telco administration role, ideally with exposure to complex customer procedures within a service desk environment. Customer Focus: Proven ability to support customer requirements effectively using omnichannel CRM systems. Industry Advantage: Previous experience within the services or telecommunications industry, particularly with large contracts, would be a significant plus. Technical Proficiency: Comfortable using Microsoft Excel, PowerPoint, and Word. Communication More ❯

cybersecurity, preferably in FMCG or manufacturing environments. Master's degree in IT, Computer Science, or a related field is preferred. Experience with SAP, ERP integration, and enterprise platforms (e.g., CRM, CMS, SFA/DMS). Strong knowledge of cybersecurity frameworks and compliance standards (e.g., ISO 27001, NIS2). Proven track record in managing complex IT ecosystems and cross-functional teams. More ❯

Diagnose any faults found and follow resolution process Escalate resolution to Site visit where required including warranty claim processing and management where needed Manage process through our ticketing/CRM tools for stakeholder visibility Translate technical elements into customer friendly narratives that can be shared via account teams to end customer Reporting Create a weekly report that tracks key metrics More ❯

service desk role, ideally within a fast-paced environment. Sector knowledge: Exposure to working with complex customer procedures , preferably within the telecommunications or IoT industry . Experience with omnichannel CRM systems is a huge plus! Certifications/Qualifications: Not required, but any relevant IT or customer service certifications would be a bonus! Bonus Skills: Excellent verbal and written communication skills More ❯

establishing effective channel partner relationships. Knowledge of NATO nations procurement processes. Knowledge of secure communications devices and how they are used in a military context. Ability to maintain a CRM based pipeline of opportunities. A passion for taking part in competitive business processes. Resilient under pressure with demonstrable a bility to prioritise and manage workload to the demand of the More ❯

WHAT YOU’LL NEED: A minimum of 5 years of proven experience as a business analyst Experience and knowledge in SAP and Salesforce essential Experience and knowledge in other CRM products (e.g. SAP-based CRM products, Salesforce Marketing Cloud) and Customer Data Management (CDM) solutions, highly desirable Experience in customer data governance highly desirable Ability to communicate (verbal and written More ❯

job level Skills, Knowledge, and Experience Proven experience in a similar hardware installation and service role Technical knowledge of monitors and PCs; familiarity with Windows OS preferred Experience with CRM systems (Microsoft Dynamics CRM beneficial) Strong attention to detail, numeracy, and documentation skills Ability to stay calm under pressure and meet deadlines Organised and adaptable with good time management Independent More ❯