1 to 25 of 114 CRM Jobs in Berkshire

Job Title : CRM/Email and Loyalty Lead Department : Ecommerce Reports To : Senior Head of Ecommerce & Digital Position Overview : We are seeking a highly motivated and experienced CRM/Email and Loyalty Lead to join our dynamic marketing team. This role involves managing customer relationship management (CRM) strategies, email marketing campaigns, and loyalty programs to enhance customer engagement, retention, and … overall brand experience. The ideal candidate will be results-driven, with a strong understanding of CRM tools, data analysis, and customer-centric marketing. Key Responsibilities : CRM Management : Develop and execute CRM strategies to enhance customer engagement, increase retention, and drive long-term loyalty. Segment and target customer groups based on behaviour, preferences, and demographics. Manage and optimize CRM software and … platforms to ensure seamless integration with marketing activities. Monitor CRM database health and conduct regular clean-up to ensure data accuracy. Email Marketing : Create, manage, and execute email marketing campaigns, including promotional, transactional, and lifecycle emails. A/B test email content, subject lines, and send times to improve open rates, click-through rates, and conversions. Develop automated email workflows More ❯

experience of working on one or multiple Architecture domain areas - Business, Data, Application, Integration, Infrastructure & Security. Familiarity with one or more common enterprise application stacks (for example ERP or CRM) with an understanding of the business problems and capabilities that these typically solve for Familiarity with one or more of the hyperscale cloud platforms (Azure, AWS, GCP) Knowledge of emerging More ❯

an impact — even on a short-term contract. THE ROLE: You’ll sit within a growing team focused on making customer data central to commercial strategy. Working closely with CRM, Marketing, and Digital teams, you’ll deliver actionable insights that influence how the business clusters stores, targets customers, and measures performance across key touchpoints. Key Projects You’ll Work On More ❯

reporting systems, KPIs, and metrics. Lead, mentor, and develop a bi-national team, fostering a collaborative environment. Analyze market trends, competitor behavior, and pricing strategies. Work closely with Marketing, CRM, Operations, and IT to ensure revenue strategies are aligned with wider business objectives. Oversee multi-channel revenue management, including non-direct sales channels like travel agents and tour operators. Responsible More ❯

the world, known for crafting unforgettable customer experiences. But behind the scenes, they’re not just about elegance, they’re obsessed with data. With one of the most advanced CRM ecosystems in retail, this is your chance to join a business where customer insight genuinely drives decision-making. You’ll be part of a dynamic, forward-thinking analytics team where More ❯

Tray.io. Implement and manage data lakes and warehouses (Azure Synapse, Azure Data Fabric, etc.). Integration & Transformation – Develop ELT/ETL processes, integrate data from multiple systems (finance, HR, CRM, practice management), and ensure consistency across the business. Governance & Security – Apply GDPR and UK data protection best practice, secure data transfers, and manage access controls for sensitive information. Performance Optimisation More ❯

requirements into detailed technical specifications and solution designs. Configure, extend, and customise BC using AL language, extensions, and APIs. Develop and maintain integrations between BC and other enterprise systems (CRM, finance tools, data platforms, etc.). Lead technical workshops, solution design sessions, and proof-of-concept builds. Ensure system architecture supports scalability, performance, and security requirements. Conduct code reviews, enforce More ❯

outline in detail the technical specifications (= the analysis & design phases) of the proposed solution and ensure follow up throughout the rest of the project. What is UMAX? UMAX integrates CRM, billing, invoicing, cash collection, meter data, asset and service management modules in one solution, offering utilities the tools & processes for effective sales, increased customer contribution margins, reduced lead times and More ❯

we're looking for Proven track record of solving operational challenges in fast-scaling businesses . Strong technical skills – confident with raw datasets (Excel/Google Sheets/Python), CRM administration (HubSpot preferred), and system integrations (Zapier, APIs). Data-driven mindset – experienced in building reporting systems, maintaining data hygiene, and enabling decision-making with robust analytics. Experience in early More ❯

centric transformation or strategic propositions. Applied understanding of customer strategy and transformation in retail or SME banking, affluent, health insurance, general insurance, or life insurance. Technical Skills : Knowledge of CRM and AI technologies, product design and innovation, digital transformation, and agile methodology. Strong project management skills, including experience in large cross-functional and/or cross-geographical programmes. Strong understanding More ❯

with cross-functional teams in an Agile environment. Excellent communication, stakeholder management, and influencing skills. Preferred Qualifications Experience in financial services, SaaS, or e-commerce customer journeys. Familiarity with CRM and marketing automation platforms (e.g., Salesforce, Marketo). More ❯

ability to lead cross-functional teams and drive strategic initiatives Technical background with experience managing software development teams Excellent analytical, organizational, and communication skills Experience with business intelligence tools, CRM systems, and agile methodologies Bachelor's degree in Engineering, Business, or a related field; MBA or advanced technical degree preferred What We Offer Flexible working arrangements and generous holiday allowance More ❯

enabling our clients to rapidly deploy, scale and innovate at a fraction of the cost. From customised front end mobile apps and online banking portals, through core banking and CRM to the general ledger and a data lake, the platform can be consumed in whole (“Bank-in-a-Box”) or in part, as required. Our technology stack has gained positive More ❯

successful outcomes • Experience developing industry-specific propositions Other platforms you might be proficient in: + Microsoft Office 365 e.g. Word, Excel, PowerPoint, Outlook, Teams. + Adobe InDesign + Zoho CRM Ready to bring bold ideas to life and make a real impact in a fast-growing tech company? At Tollring, your voice won't just be heard - it'll shape More ❯

best practices Build BI reporting dashboards (Power BI or similar) to track KPIs and business performance Deliver customer and membership analytics to inform retention and engagement strategies Support ongoing CRM and data transformation projects Act as the go-to person for data across business and technical teams SKILLS AND EXPERIENCE (Required) 3–4 years’ experience in analytics, BI, or data More ❯

AIpowered solutions including chatbots voicebots and predictive routing Lead the customization of agent desktops dashboards and reporting tools to meet business objectives Lead the integration of Genesys solutions with CRM systems workforce management tools and other enterprise applications Work closely with DevOps and IT teams to implement CICD pipelines for Genesys environments Manage APIs and web services to ensure seamless More ❯

management skills with the ability to manage multiple partners and initiatives simultaneously Proficiency in data analysis and reporting, with the ability to translate data into actionable insights Experience with CRM software, preferably Salesforce Experience with Customer Success Platforms, such as Totango or Gainsight Strong presentation and public speaking skills Demonstrated ability to drive partner growth and success Understanding of SaaS More ❯

and product development: lead the strategic planning and execution of product roadmaps for our multi-module investment management platform Coordinate complex product development initiatives across portfolio management, trading, reporting, CRM, business management, and other modules Translate business and regulatory requirements into technical specifications Oversee the integration and enhancement of our extensive Open API ecosystem, including connections with Saxo Bank, Addepar More ❯

architecture and features. Skilled in Anaplan modeling, including module design, formula creation, data integration, and user interface development. Hands-on experience with Anaplan integrations with other systems (e.g., ERP, CRM, HR). Anaplan Model Builder Level 1 and Level 2 certifications are essential. Solution Architect certification preferred. Advanced proficiency in Microsoft Excel. Proven ability to build and maintain relationships with More ❯

teams — Experience of Agile Methodology — Certification in TOGAF or Zachman Framework would be beneficial — Knowledge of other Marketing products are desirable – Click Dimension or Adobe Marketing Cloud — Microsoft Dynamics CRM Certifications (CRM , 2013, 2015, 2016, 365) are desirable — Graduate from a top University — A relevant degree within a computational or business discipline — Minimum 4 years hands-on proven functional experience … in CRM configuration, standard customisation, standard workflows, dashboards, forms, views and standard reports development is a must; Experience and Background — Expertise in providing both out of the box and development solutions in a Microsoft Dynamics 365 environment; Extensive experience as CRM consultant — Ability to lead engagements and present to the C-Suite stakeholders. — Experience with Dynamics 365 in a Lead … Design Consulting role — Experience of large scale CRM implementations — Adept at Business Requirement Analysis with a focus on reducing development effort and simplifying delivery — Pre-sales experience — Excellent presentation and demonstration skills — Business process mapping, modelling and documentation knowledge — Experience of mentoring junior and offshore staff More ❯

sessions that generate insights and drive decision-making. Excellent communication skills - Outstanding written, verbal, and presentation skills with ability to adapt messages for different audiences. Technology fluency - Understanding of CRM, eCommerce, automation, AI, and digital platforms (implementation experience a plus). Business acumen - Commercial awareness with ability to understand client business models, competitive pressures, and growth imperatives. Rewards & Benefits TCS More ❯

annual bonuses, Michelin-star dining experiences, and luxury trips to New York & Dubai. Exclusive Perks: Top-performer rewards, fine dining experiences, and VIP experience days. Cutting-Edge Tech: Advanced CRM, softphone systems, and noise-cancelling headphones to enhance your workflow. Wellness & Work-Life Balance: Private health cover, gym membership, hybrid working, and early Friday finishes. Career Progression: A structured development More ❯

who are on the hunt for a talented Functional Consultant to join their dynamic team in London (although its a very flexible hybrid model). As a certified Salesforce CRM specialist, you’ll be helping clients across industries like Retail, Media, Travel, Hospitality and Consumer Goods to optimise their processes and deliver solutions that drive growth. If you love problem More ❯

such as Spark, Kafka and Airflow to build scalable and efficient data pipelines. Have worked on migration projects and some experience with management systems such as SAP, ERP OR CRM would be desirable! Proficiency in data languages/tools such as R, Python, SAS Great communication skillset - liase with 3rd party suppliers, vendors and management at all levels. What you More ❯

team to match their momentum The Role You’ll lead strategic workstreams across go-to-market, channel, product, and customer strategy. Using SQL, Python, and Tableau, you’ll turn CRM, web, and sales data into actionable insights - then present recommendations that drive results. Working with clients and project leads, you’ll shape strategy, enhance proprietary tools, and help build lasting More ❯