1 of 1 Remote Customer Requirements Jobs in Maidenhead

is in our DNA , and we have an insatiable hunger to 'wow' While we may not always get it right, our drive to collaborate, innovate, and achieve top-notch customer satisfaction never wavers. We offer industry expertise, stellar service support, and the most flexible, resilient, and secure connectivity solutions on the market. Our expertise spans across various sectors, including … 3rd party service providers. This role is crucial for maintaining our sky-high service expectations and hitting those all-important SLAs. If you love diving deep into diagnostics, managing customer connections from activation to support, and being part of a team that thrives on making things work, then this is your stage Your Daily Quest Be the diagnostic detective … Handle change of ownership and tariff change requests with precision and speed. Jump in to support call overflows and administrative tasks, because teamwork makes the dream work Log all customer interactions (phone calls, chats, emails) like a pro using Zendesk, triaging queries for swift resolution. Keep our M2M SIM provisioning system (SIMPro) sparkling clean and accurate with despatches, activations More ❯