1 of 1 Remote Microsoft 365 Jobs in Maidenhead

across a number of remote sites. Your main responsibilities will be dealing with day to day queries via phone and email as well as face to face, supporting all Microsoft technologies; you will be able to accurately log technical issues, providing first line support to internal users. Essential Accurately record technical issues from … end users and provide first line support escalating where appropriate. Liaising with the Desktop Support Team Leader to provide administrative support where necessary. Supporting our users with various Office 365 technologies. Creation of internal Helpdesk Knowledge base article. Install and configure IT equipment and various technologies. Resolve first line incidents and upgrade different types of software and hardware … users with problem solving advice and guidance on common desktop applications Excellent communication skills and telephone manner, being able to explain technical issues to non-technical staff Knowledge of Microsoft Windows and Mac OS operating system Keyboard skills to ensure quick and accurate data entry Has a proactive, 'can-do', problem-solving attitude Collaborative team player Able to work More ❯