3 of 3 Remote Process Improvement Jobs in Maidenhead

the chance to work with a diverse range of internal and external stakeholders, making a real impact on customer experience and operational efficiency. Spearhead the end-to-end migration process for Wireless Logic and Arkessa customers, ensuring data accuracy and solution customization. Keep customers and internal teams in the loop with regular, clear progress updates throughout the migration journey. … types, sharing your knowledge and best practices. Develop and deliver engaging training sessions for both customers and internal teams to optimize our migration processes. Identify, create, and implement Continuous Improvement (CI) initiatives to streamline and enhance our migration and Change of Ownership (COO) procedures. Dive into data using tools like Zendesk, PowerBI, and SIMPro to generate insightful reports that … take initiative. Your Objectives for the Year: Smooth Migrations: Successfully lead and complete a high volume of customer migrations, maintaining a high level of data accuracy and customer satisfaction. Process Improvement: Identify and implement at least two significant improvements to our migration or Change of Ownership processes, resulting in increased efficiency or enhanced customer experience. Expertise Development: Deepen More ❯

an average ticket resolution time of X hours and achieve a customer satisfaction (CSAT) score of X% for your resolved tickets within the first six months. Contribute to continuous improvement: Proactively identify and suggest at least two process improvements within the Service Fulfilment team in your first year to enhance efficiency and customer experience. Why Come Work With … you have not heard back from us unfortunately you have not been successful on this occasion but would love to stay in touch for future opportunities. Overview of interview process at Wireless Logic: Tele Interview - Meet the people team 2nd Stage (Face to Face)- Meet your peers Final Stage (Virtual/Face to Face)- Meet our leadership If you … require reasonable accommodation during the application and selection process, please let us know. We will work together to best meet your needs. How we work? We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a More ❯

which include producing detailed incident reports and conducting Post Incident Reviews. Contribute to and participate in cyber-security incident readiness activities which can include simulations and tabletop exercises. Continuous Improvement Identify gaps and continuously improve detection and response capabilities by creating and fine-tuning use cases, developing automation and documenting processes and playbooks. Identifying lessons learned to improve future … mobile, etc.) is a plus but not necessarily essential. A background in intelligence is a plus. Knowledge of scripting languages is desirable (e.g., Bash, Python, PowerShell) for automation and process improvement. Company Benefits: Flexible working arrangement: Remote working with occasional in person team building activities Collaborative Culture : Experience a supportive and inclusive work environment that values teamwork and innovation. More ❯