2 of 2 Remote Customer Retention Jobs in Maidstone

home based to suit the day ahead. You will work alongside an Account Manager and build up relationships to be able to manage the customer yourself. This role does offer good progression opportunities based on your performance. Please note you will be expected to travel to the London office … to be a one-stop shop for businesses of all sizes, which suits people that like to ask questions! Your responsibilities include: Managing client retention and needs of every customer. Tracking contracts that are soon to be expired and contacting customers. Responding to customer queries and addressing … sales complaints in a timely manner. Having financial awareness to deliver justified proposals. Analyzing customer feedback and developing new techniques to ensure customer retention. Asset management (top tier accounts). Resolving invoice queries with Credit Control. Understanding and engaging with Engineering and Technical teams. Using the company CRM More ❯

Here at Optum, we are excited to share that we are currently recruiting for a Head of Customer Communications to join us working remotely on a 12-month fixed-term contract. Working with our customers, we are leading the way in the delivery of patient-centred, connected, digitally enabled … to developing the next generation of healthcare technology that will truly make a difference What you’ll do You will implement and oversee the Customer Communications strategy at Optum, enhancing customer satisfaction and retention through streamlined communication processes, providing accurate and valuable updates, and managing crisis … and incident communications effectively. You will manage the onboarding of new acquisitions into our customer communications framework and represent the Group Marketing and Communications department on the ICE programme and other important business initiatives. In this role, you will regularly communicate with external partners like the NHS, NUG, regional More ❯