Customer Service Executive
- Hiring Organisation
- Reed
- Location
- Maidstone, Kent, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £25,000 - £29,000 per annum, Inc benefits
Reed Business Support are recruiting for a Customer Service Executive on behalf of a well-established organisation operating within a specialist technical environment. This role is ideal for a customer-focused professional who enjoys problem-solving, supporting others and working in a fast-paced setting. About … Role: Handling customer enquiries and technical issues via phone, email and live chat Acting as a point of support for trainee team members, offering guidance and escalation support Investigating and resolving issues, escalating more complex cases where required Communicating with customers globally, managing sensitive situations with professionalism Ensuring customer ...