Helpdesk Technician - Level 3
- Hiring Organisation
- Apogee Corporation**
- Location
- Maidstone, Kent, South East, United Kingdom
- Employment Type
- Permanent, Work From Home
load balancing, queue distribution). Solid networking knowledge (IP addressing, DNS, SMTP, SNMP, IPv4, SMB, WAN, VPN). Experience with advanced features of print management or output solutions (PaperCut, Equitrac, SafeQ, HA/Clustering). (advantageous). Confident supporting both Windows and macOS environments. Ability to research and learn … technologies independently when required. Background in Document Management Services or similar technical support disciplines such as application support. Understanding of virtual servers and cloud-hosted environments. Familiarity with Microsoft SQL (advantageous). Comfortable communicating with senior technical stakeholders, including leading remote customer sessions. BENEFITS Flexible working options ...