1 of 1 Remote/Hybrid Product Strategy Jobs in Maidstone

Solutions Consultant

Location
Maidstone, England, United Kingdom
customers evaluate and implement Caseware products. Strategize with customers on their evaluation & implementation journeys, identifying needs (e.g. communications, change management, training, champion and support strategy etc.) and working with them to develop a project plan to ensure key requirements are addressed. Create and maintain product demo strategies … handled through existing support channels (e.g. coordination of access, licenses, account maintenance, escalating support). Assist in the development and maintenance of a product knowledge base for team members to access as a supplemental resource to the SC team. Capture, and where appropriate respond to, customer and prospect feedback ...