5 of 5 Social Skills Jobs in Maidstone

heart of our international and key customer support operation. You will ensure incidents and service requests are logged, triaged, and managed effectively, maintaining exceptional communication across customers, partners, and internal technical teams. You will play a key role in protecting service quality, ensuring SLAs are met, and driving a consistent … high-quality customer experience. This is a fast-paced, detail-driven role where organisation, communication, and calm decision-making are essential. Key responsibilities Log, triage, and manage customer incidents and service requests across internal systems and customer portals Handle escalations via email and telephone, ensuring timely and professional resolution pathways ...

Windows operating systems and Microsoft Office Suite. Familiarity with network protocols and hardware. Excellent problem-solving skills and attention to detail. Strong communication skills and ability to work in a team. Relevant certifications (e.g., CompTIA A+, Microsoft Certified Professional) are a plus. Benefits: Competitive salary ...

Manage and coordinate third-party suppliers, ensuring performance, accountability, and contract adherence Identify and mitigate risks, issues, and dependencies across multiple workstreams Facilitate clear communication between technical teams, stakeholders, and external partners Produce and maintain project documentation, including plans, RAID logs, and status reports Ensure governance standards and quality assurance … structured environment PRINCE2 Practitioner certification ITIL certification (Foundation or higher) Strong experience managing third-party vendors and outsourced delivery partners Excellent stakeholder management and communication skills Ability to manage multiple projects or workstreams simultaneously Strong problem-solving skills with a proactive and solution-oriented mindset ...

updating internal systems Communicating professionally with stakeholders at all levels Supporting wider team objectives and meeting agreed service levels and KPIs Using language skills ( French and/or Portuguese ) to assist with queries and documentation where … required About You To be successful in this role, you will demonstrate: Fluent written and spoken English, plus French and/or Portuguese Strong communication and customer service skills Excellent organisational skills with strong attention to detail Ability to manage multiple tasks and work to deadlines Confidence using ...

product mindset and ownership Full-stack capability (strong Python/backend focus) Experience with AI/LLM systems (or ability to ramp quickly) Excellent communication and leadership skills xehkeey Comfortable in fast-paced, ambiguous environments Nice to Have Experience with DDD, CQRS, or event-driven systems Background in large ...