Entry Level Workflow Support Technician
- Hiring Organisation
- Apogee Corporation**
- Location
- Maidstone, Kent, South East, United Kingdom
- Employment Type
- Permanent, Work From Home
will be doing Providing technical support for workflow and development solutions used by customers and internal teams Investigating and resolving incidents, ensuring excellent communication throughout Managing business-critical Priority 1 incidents and coordinating responses Producing root cause analysis reports and recommending improvements Working closely with our Digital Services team …////Essential Experience in an IT Support, Service Desk or Technical Support role Strong troubleshooting and problem-solving skills Excellent communication and customer service skills Good attention to detail and ability to manage multiple priorities Passion for technology and a willingness to learn new systems ...