Customer Support and Planning coordinator.
- Hiring Organisation
- Apogee Corporation**
- Location
- Maidstone, Kent, South East, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £26,000
assigned to field engineers in a timely and effective manner, and providing support to enhance the overall customer experience This role involves close communication with field engineers, customers, and other internal teams to optimize service delivery and maintain high levels of customer satisfaction. Respond to customer inquiries via phone, email … client-focused customer service environment along with strong administration skills Experience in dispatching, field service coordination, or a related role is advantageous. Excellent communication and interpersonal skills, and the ability to remain calm under pressure. Patience and empathy when dealing with customer issues. Proficiency in using customer support ...