Technical Customer Support Executive
- Hiring Organisation
- Reed
- Location
- Loose, Maidstone, Kent, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £25,000 - £30,000 per annum
customers, troubleshooting and resolving queries related to PKI, HTTPS, DNS, and web-based technologies. This role suits someone who combines technical expertise with excellent communication skills. Key Responsibilities Provide technical support to customers via phone, email, and ticketing systems Diagnose and resolve issues related to PKI (Public Key Infrastructure … troubleshooting HTML and basic web technologies Previous experience in a technical customer support or helpdesk role Excellent problem-solving and analytical skills Strong communication skills with the ability to explain technical concepts clearly Comfortable working in a fast-paced, customer-focused environment Desirable Experience with web hosting, CDNs ...