1st Line IT Support Technician – Home-Based
- Hiring Organisation
- Constant Recruitment Ltd
- Location
- Maidstone, Kent, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £25,000 - £26,000 per annum
updates Diagnosing hardware, printer and peripheral issues Carrying out basic troubleshooting across LAN, Wi-Fi and VPN connections Supporting mobile phones, tablets and VoIP systems Escalating more complex technical issues to senior engineers Keeping customers informed throughout the support process Maintaining clear and accurate records of issues and resolutions Visiting … Desktop and laptop hardware Ticketing systems TCP/IP networking DHCP and DNS VPN troubleshooting LAN and Wi-Fi connectivity Mobile devices and tablets VoIP support Experience supporting macOS would be useful but is not essential. Just as importantly, you will be someone who enjoys helping people. You should ...