ICT Support Engineer
- Hiring Organisation
- Cotswold Outdoor Group Ltd
- Location
- Malmesbury, Wiltshire, South West, United Kingdom
- Employment Type
- Permanent
- Salary
- £35,000
support in person and by phone, email, and chat Logging and managing support tickets, keeping records up to date Fixing common issues with devices, Microsoft 365, and business systems Setting up and managing user accounts, access, and equipment Escalating more complex issues with clear notes Supporting basic … experience Can troubleshoot hardware, software, and network issues Has strong customer service skills and can explain technical issues clearly Knows Windows 10/11, Microsoft 365, and common business apps Understands basic Active Directory/Azure AD and networking concepts Is organised, communicates well, and manages multiple ...