2 of 2 Customer Experience Jobs in Malvern

Technical Service Lead

Hiring Organisation
Smartbox Assistive Technology
Location
Malvern, Worcestershire, West Midlands, United Kingdom
Employment Type
Contract
Contract Rate
£50,000
Join us in making sure no one is left without a voice. At Smartbox, our assistive technology empowers people with disabilities who experience speech difficulties to express themselves, connect with others, and live more independent lives. We're proud to be a global leader in augmentative and alternative communication … business, supporting complex fault diagnosis and repairs, leading root cause investigations, and working closely with our Hardware Engineering team to improve product reliability and customer outcomes. Working collaboratively across Customer Services, Production, Quality, Supply Chain and Engineering, you'll help remove barriers, improve communication and drive operational excellence ...

Director Digital Engineering

Location
Malvern, England, United Kingdom
intersection of business strategy, digital innovation, and technology execution, ensuring the delivery of scalable, secure, and high-performing digital products that create customer value and support business growth. You will lead the strategy, architecture, development, and operation of key digital platforms, including IoT, AI, Analytics, customer-facing applications … world-class digital experiences. What you’ll be doing: Define and execute the Digital Engineering strategy, creating a unified vision across IoT, AI, analytics, customer applications, and digital services. Lead the development and operation of enterprise digital platforms, including IoT ecosystems, AI capabilities, analytics platforms, and customer engagement ...