2 of 2 2nd/3rd Line Support Engineer Jobs in Manchester

2nd / 3rd Line Support Manchester Up to £36,000 | Permanent | 35 hours per week An established education-focused organisation is seeking a 2nd / 3rd Line Support to lead infrastructure, network … strategy, and IT service operations. This is a hands-on team leader role, combining 2nd / 3rd Line support and team management responsibility. Key Responsibilities Own and develop network and infrastructure strategy (LAN / WAN, switching, firewalls, Wi-Fi) Manage ...

2nd / 3rdLineSupport Manchester Upto£36,000|Permanent|35hoursperweek Anestablishededucation-focusedorganisationisseekinga2nd / 3rdLineSupporttoleadinfrastructure,networkstrategy,andITserviceoperations. Thisisahands-onteamleaderrole,combining2nd / 3rdLinesupportandteammanagementresponsibility. KeyResponsibilities Ownanddevelopnetworkandinfrastructurestrategy(LAN / WAN,switching,firewalls,Wi-Fi) ManageandoptimiseMicrosoft365,AzureAD,andon-prem / hybridenvironments Overseeservers,virtualisation(e.g.Hyper-V / VMware),backupanddisasterrecovery … Provideandescalate2nd / 3rdLinesupportacrosshardware,software,andnetworkissues Lead,mentor,andperformancemanageITServiceDeskAnalysts Ensuresecurity,patching,compliance,andbestpracticestandards Drivecontinuousimprovementandinfrastructureresilience ExperienceNeeded Backgroundinnetworkandsystemsinfrastructuremanagement Provenexperiencedelivering2nd / 3rdLinesupport KnowledgeofMicrosoftstack(M365,AzureAD,WindowsServer) Experiencewithvirtualisation,backupsolutions,andendpointmanagement ConfidentleadinganddevelopingITteams FullUKdrivinglicenceandaccesstoownvehicle Package Upto£36,000 30daysholiday+BankHolidays Christmasofficeclosure LocalGovernmentPensionScheme Freeonsiteparking EnhancedDBSandreferencesrequired. Pleasegetintouchassoonaspossibleaswehaveinterviewslotsfornextweek ...