cheadle, north west england, united kingdom Hybrid / WFH Options
Pets at Home
Classification & Recommendations Customer & Channel Support Customer Community/Experience Cloud Live Chat/Live Agent (real-time support channel) Desirable Experience Salesforce Lightning Experience Salesforce Flow, Process Builder, Apex (basic understanding) Familiarity with AppExchange products Experience in retail industry Exposure to Salesforce Marketing Cloud and Financial Force Cloud What You'll Bring Clear, confident communication skills Strong attention More ❯
to analyse business needs, gather requirements and process flows and document features with acceptance criteria Design and create customer data segments using Salesforce Data Cloud. Maintain and develop Apex classes, Visualforce pages, and AMPscript. Develop dynamic, interactive, and responsive emails, templates, journeys and campaigns using HTML/CSS/Journey Builder, Automation Studio, Personalisation, Cloudpage development Maintain data More ❯