able to troubleshoot and resolve issues, technical or outside IT Able to demonstrate a good all-round knowledge of IT principles Experience with PSA/RMM tools such as Autotask, AEM and IT Glue to provide enhanced support services to all clients would be advantageous Experience in initial remote diagnostics along with analysis and monitoring would be advantageous The More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Netteam tX Ltd
able to troubleshoot and resolve issues, technical or outside IT Able to demonstrate a good all-round knowledge of IT principles Experience with PSA/RMM tools such as Autotask, AEM and IT Glue to provide enhanced support services to all clients would be advantageous Experience in initial remote diagnostics along with analysis and monitoring would be advantageous The More ❯
3RD FLOOR HANOVER HOUSE, 32 CHARLOTTE STREET, MANCHESTER, England
EVERYTHING TECH LIMITED
automated alerts Troubleshooting issues and logging them into the company ticket system To ensure all support requests and incidents via any inbound channel are properly understood and recorded on Autotask Ensure the in-house operating systems are fully maintained in an accurate manner on all work received, updated or completed Escalate relevant and more complex work to the 2nd More ❯
Certifications: Security+, SC-200, CEH, ISO 27001 Lead Implementer, PCIP Penetration testing or red teaming exposure Experience with SIEM/SOAR platforms (e.g., Microsoft Sentinel) Familiarity with MSP toolsets (Autotask, IT Glue, Rewst) or automation experience Personal Attributes: Friendly and professional Excited about tech and thrives on developing understanding of new technologies Possesses good written and verbal communications skills More ❯
Certifications: Security+, SC-200, CEH, ISO 27001 Lead Implementer, PCIP Penetration testing or red teaming exposure Experience with SIEM/SOAR platforms (e.g., Microsoft Sentinel) Familiarity with MSP toolsets (Autotask, IT Glue, Rewst) or automation experience Personal Attributes: Friendly and professional Excited about tech and thrives on developing understanding of new technologies Possesses good written and verbal communications skills More ❯
Employer description: Everything Tech are an award-winning Managed IT Service Provider. They help companies of all sizes do amazing things with technology. They support over 4500 users across nearly every industry all over the country and are a Microsoft More ❯
