efficiently. Desirable: * Experience with IT security best practices, firewall configurations, MFA, and anti-virus solutions. * Knowledge of PowerShell scripting and automation tools. * Familiarity with ITSM platforms (e.g., HaloPSA, ConnectWise, Autotask). * Awareness of compliance standards (e.g., GDPR, ISO 27001). * Relevant industry certifications: Microsoft Certified: Azure Administrator, MCSA, CompTIA Network+, Cisco CCNA, ITIL Foundation. Why Join Us? * Opportunity to More ❯
. Networking (TCP/IP, VLANs, firewalls, VPNs, switches, routers). Backup and disaster recovery solutions (e.g., Veeam, Datto, Acronis). Familiarity with RMM tools, PSA systems (e.g., ConnectWise, Autotask), and ticketing platforms. Excellent troubleshooting and customer service skills. Full UK driving licence and access to own vehicle (travel to client sites may be required). Desirable Qualifications Microsoft More ❯
qualifications highly desirable Demonstrable experience as a Service Desk Engineer Able to demonstrate a good all-round knowledge of IT principles Experience with PSA/RMM tools such as Autotask, AEM and IT Glue to provide enhanced support services to all clients would be advantageous Experience in initial remote diagnostics along with analysis and monitoring would be advantageous The More ❯
financial wellbeing Life Insurance Legal Assistance Retail Discounts Salary Sacrifice Pension What we are looking for: Proven expertise in trouble shooting & diagnostics Experience with tools like ServiceNow, OS Ticket, Autotask Understanding of IP addressing, DNS, DHCP, VPNs, Wi-Fi configuration. Familiarity with tools like TeamViewer, VNC, Kaseya VSA, Datto RMM Be a part of it: As EG On the More ❯
