1 to 2 of 2 Capacity Management Jobs in Manchester with Remote Work Options

ensuring the processes to respond to and resolve incidents are defined and suitably resourced given the nature of a global platform and business operations. Management of 3rd party solution partners. Collaborate with the development teams, project management, IT service and support teams and others, to support activities, respond … to their needs and respond to incidents. Create budgetary reports and recommendations as appropriate to existing and planned platform initiatives. Establish controls around capacity management, using the various inputs in terms of new projects/initiatives and business acquisition demands. SLA/OLA management across the various … application and environment owners. Pro-active supplier management, working to a balanced scorecard or similar framework. SKILLS & EXPERIENCE REQUIRED Demonstrable Salesforce admin/development experience (min 4 years). Team lead/management experience. Experience managing a small team or ready to step up and manage a small more »

future customer requirements. You will co-ordinate all Service Design and Transition activities working closely with Project Teams, Workstream Leads and the Service Assurance Management Teams to capture the production Service Design and Service Transition requirements. You will ensure that these requirements are understood, considered and addressed within the … Experience of collaborating with multiple stakeholders to successfully onboard all new and changed solutions delivered into the production environment A demonstrable understanding of Availability Management, Capacity Management and Information and Governance Experience of project delivery and working within a governance framework This role also comes with an more »