Ticketing Operations Manager
- Hiring Organisation
- Robert Walters
- Location
- Manchester, North West, United Kingdom
- Employment Type
- Permanent
- Salary
- £75,000
Responsibilities Lead the day-to-day operational management of all customer-facing ticketing and payment systems, including: Mobile ticketing apps Smartcards EMV/contactless payments Ticket vending machines Take ownership of major incident management for live payment and ticketing systems: Lead incident response calls Coordinate internal teams, vendors, merchant acquirers … have immediate financial impact. Demonstrated experience leading teams (operations, support, or incident management). Hands-on understanding of payment technologies such as: EMV/contactless Mobile payments Transaction processing systems Experience working with vendors, payment providers, and third-party suppliers. Comfortable operating under pressure and making decisions during critical incidents. ...