22 of 22 Remote Customer Engagement Jobs in Manchester

and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for Customer Engagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft … real people, and we support all our teammates even as a fast growing organization. Position Overview : We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will … work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities : Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain More ❯

and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for Customer Engagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft … real people, and we support all our teammates even as a fast growing organization. Position Overview : We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will … work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities : Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain More ❯

and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for Customer Engagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft … real people, and we support all our teammates even as a fast growing organization. Position Overview : We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will … work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities : Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain More ❯

and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for Customer Engagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft … real people, and we support all our teammates even as a fast growing organization. Position Overview : We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will … work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities : Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain More ❯

and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for Customer Engagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft … real people, and we support all our teammates even as a fast growing organization. Position Overview : We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will … work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities : Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain More ❯

plans for team growth in the future. Driving further analytical projects and securing additional work during project delivery. Projects You Could Work On: Predictive Customer Engagement: Developing ML models to forecast customer engagement likelihood following operational actions in financial services. LLM-Powered Recommendations: Deploying LLM solutions More ❯

got even bigger plans for the future. So, if you share our drive and ambition, get ready to achieve more from your career. Driving Customer Engagement and Optimizing Investments with Cisco Enterprise Agreements The Cisco Software & Enterprise Agreement Alliance Specialist role is crucial in maintaining customer engagement … of upcoming Cisco Enterprise Agreement renewals and driving them via Cisco business managers Understanding and pursuing expansion & upselling opportunities within the Cisco Enterprise Agreement engagement Engaging proactively with Cisco's aligned Software team to streamline communication and collaboration Identifying new opportunities to improve Enterprise Agreement processes, increase renewal rates More ❯

got even bigger plans for the future. So, if you share our drive and ambition, get ready to achieve more from your career. Driving Customer Engagement and Optimizing Investments with Cisco Enterprise Agreements The Cisco Software & Enterprise Agreement Alliance Specialist role is crucial in maintaining customer engagement … of upcoming Cisco Enterprise Agreement renewals and drive them via Cisco business managers Understanding and pursuing expansion & upselling opportunities within the Cisco Enterprise Agreement engagement Engaging proactively with Cisco's aligned Software team to streamline communication and collaboration Identifying new opportunities to improving Enterprise Agreement processes, increase renewal rates More ❯

got even bigger plans for the future. So, if you share our drive and ambition, get ready to achieve more from your career. Driving Customer Engagement and Optimizing Investments with Cisco Enterprise Agreements The Cisco Software & Enterprise Agreement Alliance Specialist role is crucial in maintaining customer engagement … of upcoming Cisco Enterprise Agreement renewals and drive them via Cisco business managers Understanding and pursuing expansion & upselling opportunities within the Cisco Enterprise Agreement engagement Engaging proactively with Cisco's aligned Software team to streamline communication and collaboration Identifying new opportunities to improve Enterprise Agreement processes, increase renewal rates More ❯

Job Description The Role As part of the Customer & Operations Advisory team in the UK, this role within the IGH sector involves: Business development: leading activity, developing proposals, marketing in the public sector, and maintaining relationships internally and with clients. Engagement delivery: leading large, complex transformation programs, managing … digital solutions, and ensuring quality of deliverables. People development: leading multidisciplinary teams, mentoring, coaching, and skills transfer. Practice development: developing skills in Customer and digital consulting to scale the business. Risk management: identifying and managing project risks, ensuring frameworks are followed. The role is flexible in location with travel … digital agencies, or boutique providers. They should operate at a senior level with skills including: Building relationships with leadership (COOs, CMOs, Service Leaders, Chief Customer Officers) Discussing topics like digital transformation, customer experience, organizational change, and service excellence Leading large, multidisciplinary teams Coaching and developing team members Thought More ❯

Job Title: Customer Success Manager- FinTech (Intermediated Lending) Location: Manchester, with hybrid working available (2-3 days per week onsite in Manchester) Industry: Financial Technology (FinTech) Job Type: Full-Time The Role: We are seeking a Customer Success Manager (CSM) to join a fast-growing fintech start-up. … This role focuses on implementation and delivery, requiring a strong project manager and stakeholder manager who can independently handle complex deliveries and elevate customer engagement from support to a strategic partnership. What You’ll Do: As a Customer Success Manager, you will work directly with clients to … products and services. You will manage day-to-day client communications, support project initiatives, and play an active role in the success of our customer accounts. Your focus will be on enhancing client satisfaction, supporting upsell initiatives, and ensuring seamless collaboration between teams. Implementation & Delivery: Own the onboarding and More ❯

skilled Senior Data Scientist to join their dynamic analytics team in Manchester. In this role, you will lead strategic data initiatives aimed at optimising customer engagement, pricing, and inventory management across our retail operations. Key Responsibilities: Develop and deploy machine learning models to support business objectives (e.g., customer segmentation, demand forecasting, price optimisation). Conduct deep-dive analyses on customer behaviour, sales trends, and supply chain data. Translate complex data findings into clear, actionable insights for stakeholders. Collaborate with cross-functional teams including marketing, merchandising, and supply chain. Mentor and support junior data scientists and analysts. More ❯

skilled Senior Data Scientist to join their dynamic analytics team in Manchester. In this role, you will lead strategic data initiatives aimed at optimising customer engagement, pricing, and inventory management across our retail operations. Key Responsibilities: Develop and deploy machine learning models to support business objectives (e.g., customer segmentation, demand forecasting, price optimisation). Conduct deep-dive analyses on customer behaviour, sales trends, and supply chain data. Translate complex data findings into clear, actionable insights for stakeholders. Collaborate with cross-functional teams including marketing, merchandising, and supply chain. Mentor and support junior data scientists and analysts. More ❯

You'll be part of a customer services team working with large blue-chip organisations throughout the UK and US. You will be providing support to the accounts, customer services, and development teams. This is done via telephone and email providing end-user customer support, copies of … role is pivotal in helping to ensure our customers have a smooth and efficient experience when raising incidents and requests as part of their customer support journey. There are 3 main elements to this role: Initial tier 1 triage for new incidents and requests. This will operate via the … hardware support, configuring new devices, processing returns, handling stock, training and reporting. This role also provides support to the wider Protect teams such as customer success, finance and sales This role will report directly to the Customer Engagement Hub Manager and working closely with the Managed Services More ❯

Who we are looking for Within the Customer Relationship Management (CRM) team, you will be developing, enhancing and supporting the Company’s customer engagement platform which deals with the various customer communication channels. CRM operates as a backend team who are in the process of expanding More ❯

Stay updated on the latest Microsoft Dynamics features and best practices. What We’re Looking For: Experience : 3+ years working with Dynamics 365 CE (Customer Engagement), including configuration, customization, and integration. Technical Skills : Proficient in Power Apps, Power Automate and C# would be a bonus Certifications : Microsoft Dynamics More ❯

Are you a Project Coordinator looking to grow your career with a market leader in hosted contact centre and customer experience solutions? Route 101, certified as a "Great Place To Work", partners with industry giants like Zendesk, Amazon, NICE, and Calabrio to help businesses build seamless customer connections. … growth Ready to join? Apply today with your CV and let’s chat! Be part of a team that’s shaping the future of customer engagement technology. More ❯

day (Outside IR35) Start ASAP We are working with a leading financial services business that is investing heavily in its Salesforce ecosystem to drive customer engagement, operational efficiency and regulatory compliance. Known for its collaborative culture and forward-thinking approach, the business is delivering strategic programmes across multiple More ❯

Customer Success Manager - Construction SaaS Salary: £48,000 Basic/Bonus TechBuildr has partnered with a multi-billion pound turnover, international software business that provides SaaS solutions for the construction sector. The business has opened in the UK in 2024 and is growing rapidly. As such, they're looking … for an experienced Customer Success Manager to help foster customer loyalty and drive customer engagement. The key responsibilities of the role are: Implement service works including training, project guidance, hotline on duty, and software updates to clients. Work with the sales team in driving/managing renewals … Collect product requirements and contribute suggestions to new feature development. Follow up on the company's service policy to implement service work and maintain customer relationships. Manage existing clients' software usage and relationship maintenance. The ideal candidate for this Customer Success Manager role should have: 3+ years' experience More ❯

and cost-efficiency-from cloud to edge. Trusted by over 30% of the Fortune 100, Couchbase is unlocking innovation, accelerating AI transformation, and redefining customer experiences. Come join our mission. Couchbase is seeking a highly skilled and visionary Principal Product Manager to drive the product roadmap and execution for … Identify emerging opportunities in cloud infrastructure and observability to position Capella as a leader in the DBaaS space. Act as the voice of the customer, gathering insights from direct interactions and leveraging them to prioritize features and improvements. Collaborate with technical writers to deliver clear and comprehensive product documentation. … Provide technical enablement content for field engineering, marketing, and customer success teams, supporting adoption and customer engagement. Experience and Qualifications Bachelor's degree in Computer Science, Engineering, or related field. MBA or advanced degree is a plus. 5+ years of product management experience, with at least 3 years More ❯

at UiPath Develop and refine delivery methodologies, introducing best practices and leveraging best-in-class tools/technology to maximize efficiency and effectiveness of customer onboardings. Lead the management of Professional Services Automation (PSA) tools, establish key metrics, and deliver insights into project performance and resource utilization. Manage end … to-end resource planning, allocation, and prioritization, balancing customer needs with team capacity. Foster cross-functional collaboration, serving as a liaison between product, engineering, and other teams to create alignment on goals and ensure practices meet product standards. Implement AI and automation tools to streamline operations, reporting, and customer More ❯

email marketing campaigns within HubSpot, ensuring timely and relevant communication with their audience. Develop and maintain automated email workflows to nurture leads and drive customer engagement. Segment email lists based on user behaviour, demographics, and other key criteria to deliver personalised content. Track, analyse, and report on email performance … metrics (open rates, CTR, conversion rates) to optimise future campaigns. Conduct A/B testing on subject lines, content, and send times to improve engagement rates. Ensure all email campaigns and nurture funnels align with brand guidelines, compliance standards, and best practices. What you will need: Expert Coordinator. Skilled … including email automation, segmentation, A/B testing, and performance tracking. Campaign Builder. Ability to create, schedule, and optimise email marketing campaigns that drive engagement, conversions, and customer retention. Data-Driven Marketer. Strong analytical skills to track key email performance metrics, generate reports, and optimise campaigns based on More ❯