7 of 7 Remote Customer Retention Jobs in Manchester

trade shows to build relationships, expand the company's network, and stay current on industry trends and regulations. Account Management Develop and maintain strong relationships with clients to ensure customer satisfaction and retention. Work in partnership with each client to provide innovative solutions with a focus on identifying continuous improvement and growth and upselling opportunities. Effectively manage and maintain More ❯

of a dynamic and results-oriented individual to assume the position of Account Executive within our Mid-Market Sales team. This role would suit an individual with 2+ years customer/sales experience, ideally within the industry although other relevant sales experience will be considered, who is looking to begin or develop their sales career within the IT sector. … The ideal candidate will have experience in generating new business, demonstrate proficiency in effectively managing customer relationships and possess the ability to manage complex sales processes in collaboration with other internal/external individuals. Based within commuting distance of our Reading office, the successful candidate will work within Bytes' Mid-Market Sales organisation (defined as organisations up to … employees), winning, developing and growing mid-market accounts. Responsible for identification through to close of solutions and opportunities whilst delivering exceptional customer service and customer satisfaction, and development of strongvendor relationships. This role will collaborate across other sales roles such as Sales Support, Technical Sales, Solutions Specialists as well as functional teams such as accounts, support and operations. More ❯

Role: Account Manager Industry: IT Managed Services Location: Manchester (Hybrid) Salary: 30,000 basic + 15,000 OTE About the Role We are looking for a motivated and customer-focused Desk-Based Account Manager to join our growing IT Managed Services team. This is a fantastic opportunity for someone with experience in account management or IT service sales who … client relationships, identifying growth opportunities, and supporting the delivery of IT solutions that help our clients achieve their goals. Key Responsibilities Manage a portfolio of existing clients, providing exceptional customer service and proactive account support. Build strong, long-lasting relationships with key stakeholders to ensure high levels of client satisfaction. Identify upselling and cross-selling opportunities across a range … opportunities using CRM systems, ensuring accurate pipeline reporting. Collaborate closely with service delivery and support teams to ensure smooth ongoing service. Key Requirements Experience in account management, sales, or customer service within the IT or technology sector (managed services experience preferred). Strong relationship-building skills and a customer-first mindset. Excellent communication skills, both written and verbal. More ❯

extending our experimentation platform to provide fully dynamic, user specific configuration to all clients, enabling a truly universal end to end process for test, rollout, experiment, release, rollback capabilities. Customer Experience/QoS Our team builds services to measure the Customer Experience for Video Playback, in real-time. This means taking high throughput streaming event data ( 10TB/… availability. We serve billions of requests per week with double digit millisecond response times. Reliability, scalability, and cryptographic agility is critical to us! Subscription Services Responsible for supporting new customer signup and retention flows, billing services and payment integrations. The Subscription team supports high traffic API services that provide the source of truth for all products, subscriptions More ❯

sitting in the product team, reporting into the Head of Data Science & Analytics. You’ll work across one of their flagship digital platforms, helping teams understand user behaviour, optimise customer journeys, and support personalisation efforts. A strong grounding in SQL and a passion for experimentation are key. Key Responsibilities - Analyse user journeys and behavioural data to support product and … pipelines. Skills & Experience Essential: - Good working knowledge of SQL for data analysis. - 1–2 years experience in a data, product or digital analytics role. - Strong understanding of user behaviour, customer journeys, and retention metrics. - Comfortable working in a fast-paced, product-led environment. Desirable: - Experience working on a consumer-facing digital product. - Exposure to A/B … How to Apply Interested? Send your CV to Mohammed Buhariwala at Harnham via the Apply link on this page. Keywords Data Analyst, Product Analyst, SQL, Digital Analytics, Subscription Analytics, Customer Journey, A/B Testing, Remote Jobs, Behavioural Insight, Python, Digital Products More ❯

sitting in the product team, reporting into the Head of Data Science & Analytics. You'll work across one of their flagship digital platforms, helping teams understand user behaviour, optimise customer journeys, and support personalisation efforts. A strong grounding in SQL and a passion for experimentation are key. Key Responsibilities - Analyse user journeys and behavioural data to support product and … pipelines. Skills & Experience Essential: - Good working knowledge of SQL for data analysis. - 1-2 years experience in a data, product or digital analytics role. - Strong understanding of user behaviour, customer journeys, and retention metrics. - Comfortable working in a fast-paced, product-led environment. Desirable: - Experience working on a consumer-facing digital product. - Exposure to A/B … How to Apply Interested? Send your CV to Mohammed Buhariwala at Harnham via the Apply link on this page. Keywords Data Analyst, Product Analyst, SQL, Digital Analytics, Subscription Analytics, Customer Journey, A/B Testing, Remote Jobs, Behavioural Insight, Python, Digital Products More ❯

PHP Framework 2 years' experience of using/supporting MySQL/SQL bespoke database applications. Experience with Jira and Bitbucket or similar systems Personable & friendly character, natural motivator Drives customer satisfaction and retention Organised, multitasked and professional Results oriented. You are looking to personally grow in a growing and ambitious company. You understand the client 1st' focus More ❯