13 of 13 Remote/Hybrid Customer Service Jobs in Manchester

Business Analyst - CRM Transformation & Customer Experience Location: Manchester (Hybrid - 1 day per week in the office) Type: Permanent Salary: Competitive + Benefits The Opportunity An exciting opportunity has arisen for an experienced Business Analyst to join a growing organisation undergoing significant customer and digital transformation. You'll play … role in shaping and delivering CRM-led change initiatives, working across Sales, Marketing and Customer Service functions to improve customer journeys, optimise business processes, and drive technology-enabled transformation. The successful candidate will bring strong CRM implementation experience, exceptional stakeholder engagement skills, and a passion for continuous ...

housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our residents … successfully deliver services to our customers and to empower our colleagues to work smarter and more effectively. We have a new opportunity for a Service Desk Analyst to join our IT Support Team in Oldham on a permanent, full time 35 hour per week basis. We currently operate ...

successfully deliver services to our customers and to empower our colleagues to work smarter and more effectively. We have a new opportunity for a Service Desk Analyst to join our IT Support Team in Oldham on a permanent, full time 35 hour per week basis. We currently operate … across the Guinness Partnership for all IT related incidents and requests. As this is a front-line role you will offer a first-class customer experience with every interaction, resolving straightforward problems at first contact. In this dynamic role you will also be required to manage multiple job queues ...

join frog frog is part of Capgemini Invent and partners with customer-centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We’re inventing the future of customer experience by delivering market-defining business models, products … Make Your Mark on every projectWhat you will be doingWe are seeking a dynamic and visionary Director to grow our FS business through our Customer Experience Transformation activities, focusing on Customer Service and CRM. This is a senior leadership role for an experienced consultant with deep capability ...

delivering sustainable, profitable growth. Working closely with internal teams, you will support market development plans, enhance channel performance, and ensure a high standard of customer service and commercial execution. Key Responsibilities Develop sales across designated export territories in line with business strategy. Build and maintain strong relationships with … country, region, and sector. Manage quotations, negotiations, forecasting, and sales pipelines. Conduct regular market visits and performance reviews with partners. Work collaboratively with customer service, operations, marketing, and aftersales teams. Gather market intelligence on competitors, pricing, customer needs, and opportunities. Represent the business at customer meetings ...

Account Managers, suppliers and internal teams to support the full sales lifecycle. The role would suit someone with experience in sales support, inside sales, customer support, quotations, order tracking, supplier coordination or commercial administration within an IT, technology, reseller, distribution, managed services or customer-focused environment. You will … supporting customer engagement, preparing quotations, coordinating pricing and supplier information, maintaining CRM accuracy and helping ensure customers receive a responsive, professional and efficient service. Benefits £30,000 £40,000 basic salary Bonus/commission scheme Manchester office-based role (hybrid options post successful probationary period) Pension Career progression Training ...

Skills & Experience Essential Proven experience working with the ServiceNow platform (development, configuration, and customisation) Strong understanding of ServiceNow capabilities and architecture Experience with: IT Service Management (ITSM) Customer Service Management (CSM) Exposure to Now Assist (AI-driven capabilities) within ServiceNow Experience delivering solutions in UK public sector ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … Product, and Finance to ensure everything we offer through partners is both deliverable and profitable at scale. You will: Design and develop repeatable managed service offerings for indirect partners Shape commercially compelling propositions, pricing models, and service documentation Negotiate contracts, SLAs, and commercial terms with strategic partners ...

detail. You'll ideally have: Previous experience within project coordination, project administration or a junior project management role. Excellent organisational and communication skills. Strong customer service and stakeholder management abilities. Good working knowledge of Microsoft Office, particularly Excel and Outlook. The ability to prioritise workload and work effectively … under pressure. A proactive attitude with a willingness to learn. Experience of technology deployments, IT hardware, retail, hospitality or field service environments would be advantageous but is not essential. What's on Offer? Salary of £28,000-£32,000 depending on experience. Hybrid working following successful onboarding. Structured training ...

have experience managing public sector agreements, ideally with Procurement Act 2023 knowledge, then we have an opportunity for you! Here at NHS Shared Business Service, we are running a tender for our Healthcare AI Solutions (HC AI) Framework. This framework is at the cutting edge of products and services … projects. Working closely with key stakeholders to influence procurement choice and drives savings and efficiencies and improve quality. Offering procurement support to the customer Service Directorates, Heads of Procurement and Key Leaders on a national footprint. Negotiating with the supplier base ensuring that all aspects are covered within ...

professional sales individuals who enjoy developing relationships and creating commercial opportunities. You will possess: Previous experience in sales, business development, lead generation or customer-facing roles Strong communication and interpersonal skills Excellent relationship-building and networking ability Confidence engaging with senior decision-makers A consultative and professional sales approach … Self-motivation, resilience and a positive attitude A genuine commitment to delivering exceptional customer service What's On Offer? Uncapped commission structure Expected OTE of £40,000+ Hybrid working following successful completion of training and probation Ongoing training and career development Professional qualification support Up to 6 days ...

also offer a wide choice of market specialisms under the direct mentoring of our experienced leadership team. You will be responsible for expanding our service offering along the lines of your chosen market, bringing on board new clients and making sure they're serviced to the levels we have … hiring trainee recruiters, they would very rich indeed. Successful recruiters come from many a background but most have experience in some sort of customer service or sales role whether people interaction plays a big part. What you will need though is a commitment and dedication to delivering ...

improvements. Key responsibilities include: Providing support for ERP, WMS, Ecommerce, Finance, and Reporting platforms. Troubleshooting business system and application issues. Supporting ecommerce stores and customer enquiries. Investigating and resolving data-related issues using SQL/TSQL. Raising and managing support tickets with third-party vendors. Performing QA testing … Supporting integrations and associated business systems. About You We're looking for a proactive and enthusiastic individual who enjoys solving problems and delivering excellent customer service. Essential Skills & Experience: Experience supporting business systems, ERP platforms, WMS systems, or ecommerce applications. Strong troubleshooting and analytical skills. Knowledge of databases ...