24 of 24 Remote/Hybrid Customer Service Jobs in Manchester

Customer Service Advisor (Tech-Focused & Training Provided) Permanent £25,173 Altrincham (Free Parking) Monday to Friday - 35 hours - 8am to 4pm & 9am to 5pm 1 day hybrid after probation Looking to move beyond a standard customer service role and build valuable technical skills? This … fantastic opportunity to join a growing technology business where youll be supported to develop both your customer service and technical expertise, even if youve not worked in a technical role before. Youll be joining a friendly, close knit team of five, playing a key role as the first ...

join frog frog is part of Capgemini Invent and partners with customer-centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We’re inventing the future of customer experience by delivering market-defining business models, products … Make Your Mark on every projectWhat you will be doingWe are seeking a dynamic and visionary Director to grow our FS business through our Customer Experience Transformation activities, focusing on Customer Service and CRM. This is a senior leadership role for an experienced consultant with deep capability ...

Support Engineer An excellent opportunity for an IT Support Engineer with Microsoft 365, service desk, remote technical support, networking and client-facing skills. If youve also worked in the following roles, wed also like to hear from you: IT Technician, Technical Support Engineer, Service Desk Engineer, IT Helpdesk … Support Engineer to join their team. The IT Support Engineer will provide remote technical support and onsite IT support to business clients, resolving service desk tickets, troubleshooting hardware, software, Windows, Microsoft 365 and basic networking issues. This is a varied, remote support and client-facing role involving regular client ...

absolutely essential for this role! This company are looking for a personable and motivated Junior/1st Line IT Support Engineer to join its service delivery team. This is an excellent opportunity for someone early in their IT career who enjoys customer interaction, problem solving, and hands … joining a collaborative support team, working alongside experienced senior engineers in a fast-paced environment. This is a varied first-line support position combining service desk responsibilities with occasional on-site support visits. Key Responsibilities: Handling and prioritising support tickets. Providing first-line technical support to end users. Supporting ...

/database to update/record accurate details about clients and prospects. Working closely with other departments to ensure success in delivering a quality service to our clients. Skills & Experience Previous sales experience, whether this is in a telephone based role or within a customer service/… retail background. Excellent customer service skills. Experience within the sales process is beneficial. Confident, strong communicator with charisma and gravitas. Willing and capable of learning and adapting quickly. Educated to a minimum of GCSE Level - Maths & English essential. Benefits & Culture Part of the Zellis Group, Moorepay ...

designing and delivering modern Microsoft-based business solutions across razorblues client base. This role combines strong technical capability with commercial awareness and excellent customer engagement skills. Youll work closely with customers, Account Managers, Project Managers, Consultants, and the Solution Architecture team to ensure all proposed solutions are scalable, commercially … focus on Power Apps, Power Automate, Dataverse, Microsoft Fabric, and emerging AI technologies such as Copilot and AI Builder. Youll be comfortable switching between customer workshops, technical design sessions, pre-sales discussions, and hands-on technical delivery when required. This is a highly customer-facing role requiring strong ...

designing, and governing modern Microsoft-based business solutions across razorblue’s client base. This role combines strong technical capability with commercial awareness and excellent customer engagement skills. You’ll work closely with the customers, Solution Architects, Account Management, Development, and Project Delivery teams to ensure all proposed solutions … focus on Power Platform, Microsoft Fabric, Microsoft 365, and emerging AI technologies such as Copilot and AI Builder. You’ll be comfortable switching between customer workshops, technical design sessions, pre-sales discussions, and hands‐on solution guidance when required. This is a customer‐facing role requiring strong communication ...

shaping, designing, and governing modern Microsoft-based business solutions across razorblues client base. This role combines strong technical capability with commercial awareness and excellent customer engagement skills. Youll work closely with the customers, Solution Architects, Account Management, Development, and Project Delivery teams to ensure all proposed solutions are scalable … particular focus on Power Platform, Microsoft Fabric, Microsoft 365, and emerging AI technologies such as Copilot and AI Builder. Youll be comfortable switching between customer workshops, technical design sessions, pre-sales discussions, and hands-on solution guidance when required. This is a customer-facing role requiring strong communication ...

execute strategies to achieve sales targets. Negotiate contracts and close deals to drive revenue. Market Research & Analysis Analyse market trends, competitor activities, and customer needs. Provide insights to inform product development and pricing strategies. Proposal Development Prepare and deliver compelling presentations and proposals. Collaborate with internal teams to create … various technologies and being able to use these skills to troubleshoot and deliver five star solutions that keep our clients happy is a must! Customer service is paramount to us, which is why we only look for candidates with excellent customer facing skills and the ability ...

office for training, team events etc. Key responsibilities Prompt Issue Resolution: Respond promptly to technical issues, troubleshoot, identify root causes, and provide effective solutions. Customer Communication: Communicate with customers via phone, email, or chat to understand issues and deliver guidance and solutions. Product Advice: Provide context-specific advice … customers experiencing problems with our products. Case Management: Follow published guidelines for case management, ensuring daily maintenance, updates, and prioritization to meet service level targets. Documentation: Maintain a comprehensive record of customer issues and resolutions, including clear problem statements, troubleshooting steps, and root cause analysis. Collaboration: Collaborate with ...

week Our client is a well-established gambling and gaming business with a strong digital presence and a growing focus on AI-driven customer experiences. They operate a live, customer-facing AI chatbot that plays a key role in customer support. Due to growth and increasing demand … significantly improve the quality of AI conversations. What You'll Do Own and maintain the chatbot knowledge base end to end Gather content from customer service, operational and commercial teams Rewrite and structure content specifically for AI understanding and intent handling Analyse real chatbot conversations to identify gaps ...

like-minded tech people. Should you choose to accept, your responsibilities will encompass: Sales (50%) Consult with Purchasing Team to provide quotations for service within the product/services and price ranges defined by the business. Production of contracts for services including liaison with legal functions where required Identify … assigned clients Operate as the lead point of contact for any and all matters specific to your customers Build and maintain strong, long-lasting customer relationships with multiple client stakeholders Hold regular reviews with clients in accordance with Account Management Procedure, including on-site days/visits where necessary ...

deliver first class consultancy solutions and software solutions to customers on time and to budget? a self-starter with combined passions of delivering strong customer service and technological innovation? Excited for the opportunity to be presented with complex business problems and writing code to develop bespoke software solutions … accommodate varying customer requirements? willing to going above and beyond for your customers, delivering implementation projects to the highest standard? If so, this could be the role for you... The role As an Implementation Consultant, your role involves delivering and configuring software solutions for our customers, providing UAT support ...

recruit a hardworking, articulate individual to join our Transfer Out Department where you will play a key role in providing our award-winning service to our business. For hard working individuals, there are excellent career development opportunities available. We have big growth plans with multiple opportunities available across … Manage own time effectively to meet business objectives. To continuously look for ways to improve the effectiveness and efficiency of the department, delivering improved service for customers and advisers. Contribute to and manage projects impacting Transfers Out, assist with business projects and change integration, and embed necessary changes within ...

challenge, and influence while building trust Excellent written and verbal communication skills Ability to lead and facilitate meetings with small and large groups Strong customer service, stakeholder management, and project management skills Ability to manage multiple initiatives and projects independently in a fastpaced consulting environment Hold certifications ...

experience Identify opportunities to grow accounts and introduce additional services Communicate regularly with clients to understand their needs Work towards targets while maintaining high service standards Who Should Apply We are open to a wide range of backgrounds. You might be: A graduate looking to begin a commercial career … graduate with strong communication skills From retail, hospitality, customer service, or another people-focused role Confident, organised, and relationship-driven If you are someone who connects well with people and believes your skills can transfer, this could be the right opportunity. What’s on Offer £27,000 base ...

Design, plan, and test networking platform projects, for maintenance, expansion, and upgrades Ownership of delivering internal projects to a high standard Escalation for the service desk of client issues they cannot resolve Mentor non-senior engineers to develop skills and knowledge Participation in our on-call rota … various technologies and being able to use these skills to troubleshoot and deliver five star solutions that keep our clients happy is a must! Customer service is paramount to us, which is why we only look for candidates with excellent customer facing skills and the ability ...

also offer a wide choice of market specialisms under the direct mentoring of our experienced leadership team. You will be responsible for expanding our service offering along the lines of your chosen market, bringing on board new clients and making sure they're serviced to the levels we have … hiring trainee recruiters, they would very rich indeed. Successful recruiters come from many a background but most have experience in some sort of customer service or sales role whether people interaction plays a big part. What you will need though is a commitment and dedication to delivering ...

variety of backgrounds. You might be: A graduate looking to start a commercial career A non-graduate with strong interpersonal skills From retail, hospitality, customer service, or another people-facing role Naturally confident, personable, and proactive If you have transferable skills and the right attitude, we want ...

About Us Southway owns over 6,500 homes in Greater Manchester and is a community-focused housing association with a vision to provide excellent customer service and quality homes, where communities thrive. Southway strives for continuous improvement led by customers, communities and colleagues. It is a member ...

range of backgrounds. You might be: A graduate looking to start a commercial career A non-graduate with strong people skills From retail, hospitality, customer service, or any people-facing environment Naturally confident, chatty, and proactive If you believe your skills are transferable and you have the right ...

Officer (CDIO). Ideally an individual who has a passion for the role that technology can play to make a purposeful difference to our service users and staff. In this advert, we are seeking a Business Support Administrator to join our innovative team. The successful candidate will play … people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users. The will be an element of remote/homeworking on a rota basis inline with supporting the overall April House Services Staff benefits ...

teams as well as external stakeholders, insurance brokers and customers alike, to maintain credit risk controls within an existing framework and provide a unique service to our customers. As a Credit Underwriting Manager , you'll be responsible for : Analyse customer risk profiles and validate automated credit scorecards Produce ...

visual design, ensuring we deliver a product thats both intuitive and impactful. Youll also bring experience in native app design and ideally exposure to customer services products and multi-channel (MC) experiences, helping us shape digital-first journeys that meet users wherever they are. What Youll Be Doing Lead … both UX research/journey mapping and UI execution. Experience working on native apps, with an understanding of platform-specific design patterns. Exposure to customer services products and/or multi-channel (MC) experience design is a strong plus. A strategic mindset able to zoom ...