1 to 25 of 50 Remote/Hybrid Customer Service Jobs in Manchester

well as how teams deliver value to their customers and the organisation. Deloitte is at the forefront of transforming our clients’ industries through enhanced service delivery and operational excellence. Atlassian's Service Collection, encompassing Jira Service Management, Customer Service Management, and Assets, is a global … leader in providing robust platforms for IT Service Management (ITSM) and Enterprise Service Management (ESM), enabling efficient service operations and exceptional customer experiences. Our practice works with clients across all industries to assess, design, implement, optimise and operate world-class Atlassian-based service management systems ...

make and action we take, guiding us to deliver impact how and where it matters most.Connect to your opportunityAs a Consultant/Senior Service Transformation Consultant within Deloitte Digital, you will be at the heart of transformation, working with outstanding talent to innovate and create exceptional customer experiences. … will support the design and delivery of end-to-end service transformation, always with the customer at the core of our solutions.Examples of the types of work you will deliver are listed below and you should have relevant experience in more than one of the service specific ...

make and action we take, guiding us to deliver impact how and where it matters most.Connect to your opportunity As a Consultant/Senior Service Transformation Consultant within Deloitte Digital, you will be at the heart of transformation, working with outstanding talent to innovate and create exceptional customer experiences. You will support the design and delivery of end-to-end service transformation, always with the customer at the core of our solutions.Examples of the types of work you will deliver are listed below and you should have relevant experience in more than ...

highly experienced Microsoft Dynamics 365 CRM solution architect to join us on this exciting journey. You’ll be part of our Sales and Service team, the part of Deloitte Digital which has a primary focus on helping international organisations and iconic brands transform their core Sales and Service … made up of a rich mix of individuals including business architects and advisors, process specialists, technology programme delivery specialists, technical and solution architects, service designers, UX designers, engineers and business analysts, and more. Deloitte serves clients in all industries and sectors across multiple different CRM technologies, including Microsoft Dynamics ...

Service Designer Location: Manchester Working Pattern: Hybrid, 2 days per week onsite Contract: Initial 6-month contract with potential extension The Opportunity We're looking for an experienced Service Designer to join a major transformation programme focused on improving some of the most important customer journeys within … large-scale organisation. Working across customer services, you'll be responsible for shaping and delivering end-to-end service improvements across key customer interactions, including complaints and bereavement journeys. This is an opportunity to work on services that have a genuine impact on customers, designing experiences that ...

Service Designer Location: Manchester Working Pattern: Hybrid, 2 days per week onsite Contract: Initial 6-month contract with potential extension The Opportunity We're looking for an experienced Service Designer to join a major transformation programme focused on improving some of the most important customer journeys within … large-scale organisation. Working across customer services, you'll be responsible for shaping and delivering end-to-end service improvements across key customer interactions, including complaints and bereavement journeys. This is an opportunity to work on services that have a genuine impact on customers, designing experiences that ...

Role: Customer Service & Operations Coordinator Salary: £26,000 to £28,000 per annum Location: Stockport (Hybrid) Working Hours: Monday to Friday, 7.5 hours per day (between 08:00 - 17:30 on a 3-week rotating shift pattern: 08:00-16:30/08:30-17:00/… recruiting on behalf of an established technology and fleet solutions provider based in Stockport. They are seeking a proactive, highly organised Customer Service & Operations Coordinator to join their fast-paced operations team. This is a versatile role bridging customer support, operational scheduling, and partner liaison. You will ...

economy - yet have been largely neglected both by traditional high street banks and modern fintech providers.Department DescriptionThe Operations function is responsible for delivering excellent customer outcomes across Allica's lending and banking products. Lending Servicing plays a critical role in supporting customers throughout the life of their loans, ensuring … requests are handled efficiently, accurately and in line with regulatory requirements.The team is committed to delivering operational excellence through outstanding customer service, continuous improvement, effective risk management and the intelligent use of technology and AI.Role DescriptionThe Lending Servicing Officer plays a key role in delivering an outstanding ...

that support millions of customers and businesses every day. Through ambitious digital transformation, we're creating simpler, faster and more reliable services that improve customer experiences and enable colleagues to work more effectively.The Chief Digital and Information Officer (CDIO) Group plays a critical role in this transformation, designing, delivering … operating some of the UK's most important digital services. As a Service Owner, you'll be at the forefront of ensuring these services remain resilient, secure and customer-focused while continually evolving to meet changing business and user needs.This is an exciting opportunity to lead strategic service ...

your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Service Delivery TeamThis is an exciting opportunity to join a growing and high performing part of Softcat's business as a Service Delivery Manager. … Service Delivery Team is a proficient, fast-paced, and exciting team who are committed to providing excellent customer service. Success. The Softcat Way. It's an exciting time to be at Softcat, one of the UK's most successful technology solutions businesses. We help customers to use technology ...

feature developments to ensure long term platform health. ECS delivers secure, scalable cloud platforms that underpin HMRC’s digital services. With a broad customer base and diverse requirements, ECS provides foundational infrastructure that enables teams to build and innovate. We are redefining our offerings and growing the team … Excellence. We are already a diverse team of 90+ technologists, creating a dynamic and inclusive working environment whose skills cover architecture, platform development, service design, platform operations and governance.Job descriptionThe ECS Private Platform provides private cloud and on-premise hosting capabilities that consists of secure, resilient scalable compute, network ...

Data Profession Capability FrameworkBenefitsAlongside your salary of 73,092, HM Revenue and Customs contributes 21,174 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).HMRC operates both Flexible … welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance that starts at 25 days, increasing by a day for every year of qualifying service ...

IndustryDeloitte's Supply Chain & Network Operations practice helps companies understand, design, and implement operating models that drive profitable growth. We help our clients improve customer service, profitability, and asset productivity.We are looking for a dynamic and experienced Director to join our growing Consumer Supply Chain practice. In this … Deloitte's Supply Chain & Network Operations practice helps companies understand, design, and implement operating models that drive profitable growth. We help our clients improve customer service, profitability, and asset productivity.We are looking for a dynamic and experienced Director to join our growing Consumer Supply Chain practice. In this ...

maximize your work-life balance and flexibility through our Hybrid Work Model.Job DescriptionThis role is focused on growing our UK retail customer base by using data, insight and proven solutions to solve real commercial and operational challenges for retailers and FMCG partners.We are looking for a commercially strong individual … CHEP’s market presence in key territories and sectors.Manage and grow a portfolio of strategic key accounts, leading negotiations, contract management, and fostering strong customer relationships for long-term revenue retention.Proactively identify and secure high-value new business opportunities through prospecting, networking, and relationship-building, ensuring a strong sales ...

watch the full series and come and discover your potential.HMRC are going through a massive transformation programme, embracing new technology and placing the customer at the heart of everything we do. As part of that wider transformation, all core services are being challenged to improve better service … have just completed the discovery element of our Core Services Review Transformation Programme, and this led to a series of recommendations to improve the service Commercial provides to its customers, strengthen risk control, enhance service delivery, and increase value.HMRC has around 400 FTE working within ...

technologies and capabilities, and we are in search of enthusiastic individuals who can help us in achieving our mission. We are continually improving the service we give to our customers and, in line with this, we are creating a new response and management team within the HMRC Fraud Prevention … related fraud and emerging threats. Its mission is built on three interconnected pillars: Protection, Detection, and Response, all underpinned by advanced threat intelligence and customer support. The Centre operates across multiple functional areas, including Proactive Protection, Customer Support & Response, and Strategy & Advisory, to deliver a holistic approach ...

recruiter directly. About the job you’re considering You will be the first point of contact for customers, delivering the highest level of customer service and engagement, and will be pre-empting investigating and resolving Incidents. Important - This role is an onsite position with a need … nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service). Your role Excellent communication and interpersonal skills, with the ability to interact effectively with customer and technical teams at all levels. Liaising ...

Chief Digital Information Office (CDIO). You’ll be assigned to one of our work areas which includes: Business Tax Personal Tax Customer Engagement Finance & Corporate Services Response, Exceptions & Analytics Security and Resilience Portfolio Valuation Office Key Responsibilities Business Analysis Delivery:Lead the planning and execution of business analysis … Effective DecisionsDelivering at PaceBenefitsAlongside your salary of 45,544, HM Revenue and Customs contributes 13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).HMRC operates both Flexible ...

compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here.HMRC’s Fraud Investigation Service (FIS) is responsible for the department’s civil and criminal investigations.Covert Operations, Digital Exploitation (CODE) sits within FIS. Working across Law Enforcement and government … related to the portfolio, including coordinating inspections and associated portfolio level responses.Support problem management post implementation, acting as a subject matter expert to assist service and support functions where required.Deputise for the Portfolio Lead at selected internal and external meetings, representing HMRC interests where appropriate.Stakeholder Management and CollaborationEngage with ...

critical database platforms in the cloud and on-premise, to ensure the availability and consistent performance of our products and services within agreed service levels.Job descriptionThe ideal candidate will have a proven track record as a Database Infrastructure Engineer or Database Administrator, and you will have experience of:Providing … EngineeringCloud Infrastructure EngineeringDatabase MigrationBenefitsAlongside your salary of 45,544, HM Revenue and Customs contributes 13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).HMRC operates both Flexible ...

InfluencingMaking Effective DecisionsWorking TogetherBenefitsAlongside your salary of 45,544, HM Revenue and Customs contributes 13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).HMRC operates both Flexible … welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service ...

Moves Adjustment Payment guidance.BenefitsAlongside your salary of 58,541, HM Revenue and Customs contributes 16,959 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).HMRC operates both Flexible … welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service ...

offer unique and unparalleled opportunities to work with some of the newest technologies and make a real, lasting difference.HMRC is made up of Customer Groups which are working independently towards one common goal. Our role sits within HMRC’s Chief Digital & Information Office (CDIO) Group that deliver in-house … product managers.Essential Criteria Experience of building and maintaining positive relationships with stakeholders, including negotiating with stakeholders on difficult issues.Experience of understanding problems within a service, product or process, and finding a positive solution to resolve the issue.Experience of being able to prioritise work based on what is valuable ...

across the UK, Europe, North America and other priority territories. This is a hands-on role covering website trading, digital acquisition, merchandising, promotions and customer retention. It would suit someone who enjoys taking ownership, analysing performance and turning ideas into measurable growth. Key responsibilities: Support the delivery of international … seasonal trading events. Grow qualified traffic through paid media, CRM, SEO, affiliates and partnerships. Improve conversion rate, average order value, repeat purchase and customer lifetime value. Adapt website content and customer journeys for different international markets. Analyse sales, customer and marketing performance, recommending clear actions. Monitor competitors ...

help organisations get the most out of their Microsoft investment, from initial implementation through to ongoing managed support. As they continue to grow our Customer Engagement (CE) practice, we're looking for an experienced support consultant to join the team. The role We're hiring a Senior D365 … Support Consultant to provide day-to-day and escalated support across our client base's Dynamics 365 Customer Engagement, Power Platform and Power Automate implementations. You'll work within our managed services team, resolving incidents, fielding change requests, and helping clients get more value from their existing D365 ...