2 of 2 Customer Support Engineer Jobs in Manchester

Are you a passionate and skilled customer facing Technical Engineer eager for your next big challenge? Do you thrive on solving complex technical issues and supporting stakeholders and customers with system bugs and technical roadblocks? Overview: Using your deep ‘Full Stack’ technical knowledge you will respond to level 3 escalations either designing a patch fix to pass back … understanding of our systems and architecture to help design fixes & solutions. This is a happy to ‘muck-in’ role where we champion the happiness of our customers. Role Info: Customer Support Technical Engineer Remote based with visits to Ellesmere Port or Bradford (circa once a month) £42,454 - £50,000 Plus Benefits Package Including Pension, Life Assurance … Employee Assistance Programme, Discounted Gym Memberships and More... Hours: 37.5 hours per week with the ability to work flexible hours between 08:00-19:00, Monday - Friday Reporting to: Customer Support Operations Manager Company: Leading Provider on HR Tech, Consulting and Advice Pedigree: British HR Awards - Technology Partner of the Year 2023 Clients Include: Currys, Wickes, Virgin Atlantic More ❯

pursue small, everyday advances and life-changing discoveries, we provide trusted answers to their most critical questions and challenges. Information about Agilent is available at . Every day, Agilent Customer Support Engineers help our customers to solve issues that enable scientists to make discoveries that enhance the quality of life. Through our work, we deliver insights and provide … support that keep laboratories running smoothly and more efficiently. Join our dynamic organization to be a part of this rewarding and exciting work! You will be responsible for supporting our clients with on-site installation of new equipment, preventative maintenance, repairs, and delivery of customer training on our chromatography solutions (LC, LC/MS, GC, GC/MS … HPLC). Your main responsibilities will be: Respond to customer needs by providing repair, installation, upgrades, and preventive maintenance activities Contact customers in a timely manner and work closely with the scheduling teams to deliver service efficiently Connect with manager, contact centre, sales teams, logistics, and scheduling to meet customer needs and expectations Maintain Agilent’s customer More ❯