24 of 24 Dynamics CRM Jobs in Manchester

Dynamics CRM/365 CE Business Analyst - £65k - Home Based Job Description I am actively seeking an experienced Business Analyst, with experience implementing Dynamics 365 CE/Dynamics CRM within the charitable sector, for an exciting new role with an established UK Microsoft Partner. My client specialises … design documentation Involvement in install, testing and key user training Working with existing customers on analysing process/system improvements Skills & Qualifications A proven track record implementing Microsoft Dynamics CRM or Dynamics 365 Customer Engagement (CE) End to end CE/CRM implementation cycle skills, from analysis through to … the Dynamics 365 market, please contact Nick Butter by phone on or send your current CV to . Nigel Frank International is the global leading Microsoft Dynamics Recruitment firm, providing the most Dynamics 365 opportunities within the global market. Dealing with both Microsoft Gold Partners and End Users, our specific Microsoft More ❯

Dynamics CRM/365 CE Business Analyst - £65k - Home Based Job Description I am actively seeking an experienced Business Analyst, with experience implementing Dynamics 365 CE/Dynamics CRM within the charitable sector, for an exciting new role with an established UK Microsoft Partner. My client specialises … design documentation Involvement in install, testing and key user training Working with existing customers on analysing process/system improvements Skills & Qualifications A proven track record implementing Microsoft Dynamics CRM or Dynamics 365 Customer Engagement (CE) End to end CE/CRM implementation cycle skills, from analysis through to … market, please contact Nick Butter by phone on (phone number removed) or send your current CV to (url removed). Nigel Frank International is the global leading Microsoft Dynamics Recruitment firm, providing the most Dynamics 365 opportunities within the global market. Dealing with both Microsoft Gold Partners and End Users, our specific Microsoft More ❯

experienced technologists, designers, researchers, and strategists to solve complex challenges and deliver meaningful impact in the public sector. Role Overview We are seeking a passionate and highly interactive Dynamics 365 Developer to join our growing team. The ideal candidate will have strong expertise in Microsoft Dynamics 365 CRM, a deep understanding of … requires a technically skilled individual who is collaborative, proactive, and aligned with industry best practices to drive high-quality digital transformation outcomes. Key Responsibilities Design, develop, and implement Dynamics 365 CRM solutions in alignment with business and user requirements. Work with GDS patterns to ensure seamless integration, compliance, and automation. Develop and customise plugins, workflows … and integrations within Dynamics 365 CRM. Collaborate with cross-functional teams, including designers, business analysts, and testers, to optimise CRM processes. Ensure manual GDS compliance and execution in CRM solutions. Troubleshoot, debug, and optimise CRM functionalities for performance and reliability. Stay current with the latest Dynamics More ❯

Dynamics 365 Customer Service Specialist -Contract Dynamics 365 Customer Service Specialist required to support our public sector client to work across Dynamics 365, Power Platform, and Microsoft 365 environments, supporting BAU operations as well as driving enhancements and integrations. This is a hands-on role where you'll be configuring, customising, and optimising … the CRM platform, while also administering associated Microsoft 365 services. Dynamics 365 Customer Service Specialist -Contract- Key Responsibilities Configure & customise Dynamics 365 Customer Service (solutions, dashboards, views, tables, etc.) Manage and develop CMS change requests Monitor and improve performance using Dataverse Application Insights Build automation flows using Power Automate to reduce manual … tasks Develop JavaScript WebResources to extend CRM functionality Utilise WebAPI for integrations and data operations Maintain the Dynamics 365 Contact Center, including: Copilot Studio – build voice/chat bots Copilot Analytics – track and optimise performance Administer SharePoint & Teams (auto-attendance, call queues) Configure and maintain MSCRMAddons and other CRM enhancements Provide BAU More ❯

Dynamics 365 Customer Service Specialist -Contract Dynamics 365 Customer Service Specialist required to support our public sector client to work across Dynamics 365, Power Platform, and Microsoft 365 environments, supporting BAU operations as well as driving enhancements and integrations. This is a hands-on role where you’ll be configuring, customising, and optimising … the CRM platform, while also administering associated Microsoft 365 services. Dynamics 365 Customer Service Specialist -Contract- Key Responsibilities Configure & customise Dynamics 365 Customer Service (solutions, dashboards, views, tables, etc.) Manage and develop CMS change requests Monitor and improve performance using Dataverse Application Insights Build automation flows using Power Automate to reduce manual … tasks Develop JavaScript WebResources to extend CRM functionality Utilise WebAPI for integrations and data operations Maintain the Dynamics 365 Contact Center, including: Copilot Studio – build voice/chat bots Copilot Analytics – track and optimise performance Administer SharePoint & Teams (auto-attendance, call queues) Configure and maintain MSCRMAddons and other CRM enhancements Provide BAU More ❯

strategies: Developing tailored solutions encompassing process optimisation, technology enablement, organisational design, and performance management. Leveraging technology for service excellence: Advising clients on implementing cutting-edge technologies such as CRM, AI, voice, automation, and analytics to enhance service delivery, customer experience, and operational efficiency. Driving digital customer experience transformations: Leading initiatives to design and implement seamless, omni-channel … our clients. Relevant experience in a management consulting or advisory role, with a focus on service transformation, customer experience, or operational excellence. Exposure to industry knowledge of the dynamics/trends across a particular industry or industries with a viewpoint on the service capabilities that drive value and growth for these sectors. Significant experience within service operations transformation … in service transformation. Experience with service performance management, key performance indicators, and industry best practices. Solid understanding of service technologies, including cloud-based platforms, such as Salesforce, Microsoft Dynamics CRM, Oracle Service Cloud, Zendesk, ServiceNow, Creatio etc. Experience in growing service advisory practice. Experience working in a business or technical pre-sales capacity, producing More ❯

Our client is embarking on a major transformation programme and they're looking for a skilled Functional Consultant with proven Microsoft Dynamics 365 Field Service and CRM expertise. This role will play a key part in shaping and delivering solutions that drive operational efficiency, elevate customer experience, and meet strategic business goals. What you … ll be doing: Designing and implementing Dynamics 365 Field Service and CRM solutions to support business change. Enhancing processes around scheduling, mobile workforce management, and asset tracking. Working with the Power Platform (Power Apps, Power Automate), Dataverse, and Dynamics 365 configuration. Engaging with stakeholders at all levels, gathering requirements, and ensuring solutions align … with objectives. Operating effectively in a fast-paced contract environment, managing priorities with minimal supervision. What we're looking for: Demonstrable background delivering Dynamics 365 Field Service and CRM projects in a consulting role. Solid understanding of field service processes and best practices. Strong technical know-how with the wider Microsoft ecosystem (Power Platform More ❯

processes. Maintain accurate and complete sales pipeline data. Deliver regular performance reports and dashboards. Analyse conversion rates, sales cycles, and trends to provide insights. Own and manage the CRM system, ensuring correct usage and data integrity. Provide insights and collaborate with sales, account management, and marketing. Train teams on CRM best practices. Implement improvements … Experience in sales operations, business operations, or a commercial analyst role Proven experience designing and implementing data integration and automation projects Proficiency with CRM systems (Dynamics) Strong working knowledge of Power BI, Excel, and/or automation tools like Power Automate Strong proficiency in Python, SQL, DAX, and Power Query (M language) Strong analytical skills More ❯

experienced Power BI professional to join their team and lead on the development of client-facing reporting solutions. This business provides best-in-class software solutions, built on Dynamics 365 and Power Platform, which have truly revolutionised the niche industry they work within. This is a full-time, remote role with occasional travel for training, events, and team … communication skills A proactive approach to problem-solving and delivery A desire to be client-facing and work on varied projects Desirable experience includes: Experience working with D365, Dynamics BC, or other CRM or ERPs Data integration experience e.g. working with with APIs and data migrations Exposure to development tools like VS Code or Visual More ❯

experienced Power BI professional to join their team and lead on the development of client-facing reporting solutions. This business provides best-in-class software solutions, built on Dynamics 365 and Power Platform, which have truly revolutionised the niche industry they work within. This is a full-time, remote role with occasional travel for training, events, and team … communication skills A proactive approach to problem-solving and delivery A desire to be client-facing and work on varied projects Desirable experience includes: Experience working with D365, Dynamics BC, or other CRM or ERPs Data integration experience e.g. working with with APIs and data migrations Exposure to development tools like VS Code or Visual More ❯

Dynamics 365 Customer Service Specialist -Contract Dynamics 365 Customer Service Specialist required to support our public sector client to work across Dynamics 365, Power Platform, and Microsoft 365 environments, supporting BAU operations as well as driving enhancements and integrations. This is a hands-on role where you'll be configuring, customising, and optimising … the CRM platform, while also adm click apply for full job details More ❯

and ideally, already speak fluent Microsoft . If you've come from a Microsoft Partner and know the stack inside out (Azure, M365, Security, Power Platform, Dynamics), you're already ahead of the game. What You’ll Be Doing: FIND Create pipeline and opportunity through smart prospecting, partner engagement, and warm leads from their high-performing … signature. Collaborate closely with internal solution architects, delivery leads, and Microsoft to shape high-value solutions that solve real business pain. Use tools like MEDDPICC and structured CRM processes to run deals like a pro. GROW Expand and deepen relationships in named accounts — you're not just landing, you’re expanding. Lead account planning, executive engagement More ❯

enterprise environments — and ideally, already speak fluent Microsoft. If you've come from a Microsoft Partner and know the stack inside out (Azure, M365, Security, Power Platform, Dynamics), you're already ahead of the game. What You’ll Be Doing: FIND Create pipeline and opportunity through smart prospecting, partner engagement, and warm leads from their high-performing … signature. Collaborate closely with internal solution architects, delivery leads, and Microsoft to shape high-value solutions that solve real business pain. Use tools like MEDDPICC and structured CRM processes to run deals like a pro. GROW Expand and deepen relationships in named accounts — you're not just landing, you’re expanding. Lead account planning, executive engagement More ❯

Job Title: Senior Business Analyst - Dynamics 365 CE (Not-for-Profit) Location: Hybrid - occasional client site visits as required Start Date: Immediate/as agreed About the Role: We are seeking a Senior Business Analyst with not-for-profit experience to join a Dynamics 365 CE team in a permanent hybrid role. You will lead CRM … process optimisation, and ensure high-quality implementations that deliver measurable business value. Key Responsibilities: Lead workshops and capture business requirements from stakeholders Design, configure, and deliver Microsoft Dynamics 365 CE solutions aligned with client objectives Mentor and guide Business Analysts, promoting best practices and knowledge sharing Drive process optimisation, system adoption, and continuous improvement initiatives Oversee User … Experience & Skills Required: Proven experience as a Business Analyst in CRM implementations, preferably with not-for-profit clients Strong hands-on experience with Microsoft Dynamics 365 CE and the wider Power Platform Expertise in process mapping, gap analysis, and solution design Experience mentoring or leading Business Analysts Familiarity with Agile and Waterfall project methodologies More ❯

Job Title: Senior Business Analyst - Dynamics 365 CE (Not-for-Profit) Location: Hybrid - occasional client site visits as required Start Date: Immediate/as agreed About the Role: We are seeking a Senior Business Analyst with not-for-profit experience to join a Dynamics 365 CE team in a permanent hybrid role. You will lead CRM … process optimisation, and ensure high-quality implementations that deliver measurable business value. Key Responsibilities: Lead workshops and capture business requirements from stakeholders Design, configure, and deliver Microsoft Dynamics 365 CE solutions aligned with client objectives Mentor and guide Business Analysts, promoting best practices and knowledge sharing Drive process optimisation, system adoption, and continuous improvement initiatives Oversee User … Experience & Skills Required: Proven experience as a Business Analyst in CRM implementations, preferably with not-for-profit clients Strong hands-on experience with Microsoft Dynamics 365 CE and the wider Power Platform Expertise in process mapping, gap analysis, and solution design Experience mentoring or leading Business Analysts Familiarity with Agile and Waterfall project methodologies More ❯

SME sectors. Excellent relationship-building and stakeholder engagement skills. Strategic thinker with an entrepreneurial approach to business development. Proficiency in CRM systems (e.g., Microsoft Dynamics), MS Office, and digital tools. Strong organisational and project management skills with the ability to prioritise effectively. Within this position, you ll also be: Supporting the delivery of strategic … to inform lead generation strategies. Building and maintaining strong relationships with intermediaries and external networks. Collaborating with senior stakeholders to design tailored solutions for clients. Managing BD pipelines, CRM updates, and reporting. Assisting in planning and delivering campaigns, seminars, webinars, and networking events. Working with marketing and PR teams to maximise the impact of BD initiatives. Hours More ❯

and operational execution - Customer experience and service excellence focus Software/Tools - Contact centre platforms (e.g. Genesys, Avaya, NICE) - CRM systems (e.g. Salesforce, Microsoft Dynamics) - Workforce management and analytics tools - Digital communication channels (chat, email, social media platforms) Certifications & Standards - Relevant contact centre or customer service management certifications (desirable) - ITIL Foundation (desirable) - Project management More ❯

and operational execution - Customer experience and service excellence focus Software/Tools - Contact centre platforms (e.g. Genesys, Avaya, NICE) - CRM systems (e.g. Salesforce, Microsoft Dynamics) - Workforce management and analytics tools - Digital communication channels (chat, email, social media platforms) Certifications & Standards - Relevant contact centre or customer service management certifications (desirable) - ITIL Foundation (desirable) - Project management More ❯

Strong analytical and problem-solving skills, with the ability to link business challenges to technology solutions. Comfortable working with CRM and sales platforms (Salesforce, HubSpot, Dynamics, or equivalents), alongside AI and workflow automation tools (e.g., UiPath, Power Automate, Einstein, ChatGPT/LLMs). Commercially minded, able to evidence measurable impact on efficiency, conversion, or customer More ❯

Strong analytical and problem-solving skills, with the ability to link business challenges to technology solutions. Comfortable working with CRM and sales platforms (Salesforce, HubSpot, Dynamics, or equivalents), alongside AI and workflow automation tools (e.g., UiPath, Power Automate, Einstein, ChatGPT/LLMs). Commercially minded, able to evidence measurable impact on efficiency, conversion, or customer More ❯

Brand – Be a key ambassador, participating in events and supporting sales strategy development. Optimise Sales Strategy – Provide market insights, customer feedback, and recommendations to refine our approach. Maintain CRM & Reporting – Keep HubSpot updated with prospect interactions and pipeline progress. Benefits Joining a consultancy offers a unique and varied experience. We are a relatively small team and you … who have a passion for product development. In addition we offer: Growth Opportunities: A culture of continuous learning with access to resources and mentorship. Supportive Environment: Collaborative team dynamics and a chance to make a real impact. Hybrid Working: Flexibility to balance in-office and remote work. Inclusive Workplace: Codurance is committed to fostering diversity, equity, and inclusion. More ❯

and external services, and monitor delivery to support growth objectives. Track and report project outputs and impact data throughout and at project completion, meeting funder requirements. Maintain accurate CRM records of client interactions, referrals, and progress against agreed action plans. Monitor business outcomes such as job creation, GVA increases, and other service-specific performance indicators. Experience: Degree … in sales, account management, and stakeholder engagement with excellent written and verbal presentation skills. Highly organised with strong planning, administrative, and project management capabilities. Advanced IT proficiency, including CRM systems, spreadsheets, email platforms, and management information tools. About You: Proven experience in project management and technical expertise across key … business areas. Strong grasp of current and emerging issues within the Low Carbon and Environmental Goods and Services (LCEGS) sector. In-depth knowledge of legislative, regulatory, and growth dynamics affecting the LCEGS industry. Familiar with national, regional, and local organisations driving economic development and business growth. Proficient in applying business tools (e.g., business model canvas, value proposition, orbit More ❯

operational teams—through consultative engagement, workshops, and strategic account management. Deliver tailored solutions that align with customer business goals, leveraging deep knowledge of the Cisco portfolio, IT channel dynamics, and multi-technology sales. Collaborate cross-functionally with internal teams (Operations, Marketing, Product, Commercial) to ensure seamless delivery and outstanding customer experiences. Maintain strong commercial discipline by managing accurate … and experience we are looking for Proven experience in managing key client relationships, with a focus on upselling, cross-selling, and delivering customer satisfaction. Strong proficiency in Salesforce CRM for account planning, case management, and tracking the sales journey. Excellent communication and negotiation skills, with the ability to engage stakeholders at all levels. Solid understanding of TTBD More ❯

operational teams—through consultative engagement, workshops, and strategic account management. Deliver tailored solutions that align with customer business goals, leveraging deep knowledge of the Cisco portfolio, IT channel dynamics, and multi-technology sales. Collaborate cross-functionally with internal teams (Operations, Marketing, Product, Commercial) to ensure seamless delivery and outstanding customer experiences. Maintain strong commercial discipline by managing accurate … and experience we are looking for Proven experience in managing key client relationships, with a focus on upselling, cross-selling, and delivering customer satisfaction. Strong proficiency in Salesforce CRM for account planning, case management, and tracking the sales journey. Excellent communication and negotiation skills, with the ability to engage stakeholders at all levels. Solid understanding of TTBD More ❯