ITSupport Engineer Salary: £25,000-£30,000 Location: Manchester My client, a large MSP based in Manchester, are looking for a 1st Line Support Engineer to join their ever-growing team. You will play a critical role in providing technical support and assistance to end … users within the organisation. You will be responsible for diagnosing and resolving technical issues, responding to service requests, and ensuring a smooth and efficient IT environment. Role & Responsibilities: Provide desk-side and remote based end-user support to troubleshoot issues and problems with equipment and/or systems. … computer systems and networks. Assist with user account management and password resets Repairing and replacing equipment as necessary. Escalate complex issues to second-line support when necessary. Administering Microsoft 365. Undertaking ad-hoc projects as instructed by the IT Manager and Management Team. Maintaining and updating technical documentation more »
what we do, in an open, collaborative and respectful environment. How will you CONTRIBUTE and GROW? Are you solution oriented with a passion for IT and delivering exceptional customer service? Do you want to be a part of a small business technology team in a multinational company? The Primary … evolution Covers key tasks for BAU operations outside own technology scope Are you a MATCH? Ability to explain complex ideas to those with limited IT and systems knowledge Verbal and written communication skills Listening ability and patience Extraordinary customer service and relationship management experience Troubleshooting, analysing and solving problems … pressure Works effectively as part of a team Relevant Information Technology or Computer Science qualification (or other formalised training) Previous experience of working in IT ERPs: SAP ECC6, AS400 (multiple instances) Commercial applications: Salesforce Lightning Databases experience Driving Licence for the ability to drive to Air Liquide and Energas more »
Eccles, Greater Manchester, United Kingdom Hybrid / WFH Options
Netteam tX Ltd
Job Title: Tier 1 Support Specialist Location: Eccles, Greater Manchester Salary: Competitive Job Type: Permanent, Full Time Start Date: ASAP An exciting opportunity has arisen to join us as an ITSupport Specialist - Tier 1. Netteam tX is a comprehensive IT Managed Service Provider (MSP) offering … refining our skills and knowledge, collectively as a team as well as individually. We actively encourage creativity and innovation, and we strongly believe that it is our people that make us great. We have Offices in Manchester & Newbury (Berkshire) as well as a team of field engineers working out … with a diverse range business, and we have a specialist knowledge of the Hospitality sector. About the role: We are looking for an ambitious ITSupport Specialist - Tier 1, Apprentice, to join our Helpdesk Team, working from our Eccles office. This is the perfect opportunity for someone currently more »
