2 of 2 ITIL Certification Jobs in Manchester

consultative approach to solution design, with the ability to facilitate workshops, define service strategies, and deliver end to end Service Integration and Management (SIAM) solutions. A working knowledge of ITIL (certification preferred), and familiarity with frameworks such as COBIT, VeriSM, IT4IT. Experience with tools like ServiceNow is a plus. Ability to translate business needs into scalable, user centric More ❯

Specification Education/Qualifications Essential VMware Certifications and/or ability to demonstrate equivalent knowledge, skills and experience University Degree or equivalent, recent experience; MCSE; Desirable Prince 2 Foundation ITIL Qualification Citrix Certification and/or ability to demonstrate equivalent knowledge, skills and experience Experience Essential Managing a core infrastructure environment that includes VMware, Netapp, Citrix XenApp/… virtualisation; Monitoring and producing reports related to infrastructure performance, status and availability; Work closely with suppliers to resolve problems and build new solutions. Desirable Experience of working in an ITIL Service Management environment Project Management Experience. Skills Essential Practical and working knowledge of Microsoft Office Products at an expert level, including Word, Excel, Visio and Project. Specialist technical skills More ❯