5 of 5 Remote/Hybrid ITSM Jobs in Manchester

/XenDesktop/WEM and how it fundamentally works Experience with troubleshooting networking issues on the LAN Good awareness of working with the IT Service Management system This is a permanent Head of Cyber Security role based at offices in Manchester, with 2 days in the office and 3 days ...

designs Lead the architecture and solution design of ServiceNow implementations, including custom applications and integrations Oversee configuration and customisation across ServiceNow modules such as ITSM, ITOM, HRSD and others Maintain platform architecture standards to ensure consistency, scalability and best-practice adoption Provide technical leadership and mentorship to ServiceNow developers Stay ...

meet every requirement but are enthusiastic about the role, we encourage you to apply. You'll ideally bring: Understanding of IT Service Management (ITSM) and IT Operations Management (ITOM) processes Experience developing and customising ServiceNow workflows and integrations Familiarity with ServiceNow Virtual Agent and/or RPA tools JavaScript development ...

management of both toolsets, ensuring they are aligned with business goals, consistently adopted across teams, and configured to support high-quality, insightful delivery and ITSM excellence. This role bridges product ownership (what the platforms should do and why) with administration (how they are configured and run). You work closely … Proven experience administering Atlassian and ServiceNow products in a medium or large organisation • Strong understanding of Agile, Scrum, and Kanban methodologies • Knowledge of ITSM best practices and modern delivery frameworks • Hands-on experience configuring workflows, issue types, schemes, permissions, dashboards, and automation • Strong stakeholder management and requirements-gathering skills • Ability ...

business and the technical teams, translating executive-level vision into structured roadmaps and practical outcomes. You'll guide teams across modules such as SPM, ITSM, ITOM, HRSD and IRM - not hands-on building daily, but close enough to the detail to challenge design decisions, ensure best practice and protect delivery … good way. What they're looking for ServiceNow & Technical Background 5+ years within the ServiceNow ecosystem Strong exposure to suites such as SPM, ITSM, HRSD and IRM (ITOM beneficial) Solid understanding of configuration, integrations and platform governance Strong grounding in ITIL principles Delivery Leadership Experience leading enterprise-scale ServiceNow programmes ...