Technical Support Engineer - Remote
- Hiring Organisation
- Salt
- Location
- Altrincham, Greater Manchester, United Kingdom
Support Engineer to join our team. The successful candidate will be responsible for providing exceptional technical support for a range of API-based software microservices and associated products developed fintech clients. Key Responsibilities: Deliver an exceptional support experience to the client, maintaining end-to-end accountability for resolving issues … keeping the client informed of progress in a timely manner Provide technical support for API-based microservices and related software services, ensuring timely resolution of client issues Diagnose and troubleshoot technical problems, including API connectivity, microservice interactions, software components, hardware, and network-related issues. Collaborate cross-functionally with teams, including ...