Responsibilities: Serve as the primary escalation point for all high-complexity technical issues across end-user systems, networking, and application environments. Provide expert-level support for Windows desktop OS, Microsoft 365, and related productivity tools. Install, configure, and maintain Windows Server environments (2016, 2019, 2022) including domain controllers, file servers, print servers, and other core infrastructure services. Perform root … issues and recommend/implement proactive solutions to improve the end-user experience and reduce support demand. Expertise working with tools like FortiGate, Palo Alto, Azure, AWS, and the Microsoft ecosystem. Advanced networking expertise and the ability to understand and design complex IT architectures. Required Qualifications: 10+ years of IT support experience, with 5+ years in a senior or … patching, and role management. Proficient in advanced troubleshooting of server-related issues including hardware, software, Active Directory replication, DNS, and Group Policy management. Expertise in Windows 10/11, Microsoft 365 (Outlook, Teams, SharePoint, OneDrive), and mobile device management (iOS, Android). Deep knowledge of Active Directory, Azure AD, Exchange Online, and Group Policy. Advanced understanding of networking protocols More ❯
Manchester Area, United Kingdom Hybrid / WFH Options
Us3 Consulting
years’ experience within an IT department Previous experience in a similar role would be beneficial An understanding of IT service management processes (e.g. ITIL) would be beneficial Experience of Microsoft Dynamics (2012AX or 365) would be beneficial Experience of Office365 administration would be beneficial Experience of software deployment processes/systems (e.g. Octopus Deploy) would be beneficial Skills and … range of systems and technologies; take pride in work and suggest ways to improve quality Qualifications Degree level education (Computer Science or other relevant technical discipline) or relevant experience Microsoft certifications or training Foundation level ITIL More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
US3 Consulting
years’ experience within an IT department Previous experience in a similar role would be beneficial An understanding of IT service management processes (e.g. ITIL) would be beneficial Experience of Microsoft Dynamics (2012AX or 365) would be beneficial Experience of Office365 administration would be beneficial Experience of software deployment processes/systems (e.g. Octopus Deploy) would be beneficial Skills and … range of systems and technologies; take pride in work and suggest ways to improve quality Qualifications Degree level education (Computer Science or other relevant technical discipline) or relevant experience Microsoft certifications or training Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Information Technology Referrals increase your chances of interviewing at More ❯
Bolton, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
years’ experience within an IT department Previous experience in a similar role would be beneficial An understanding of IT service management processes (e.g. ITIL) would be beneficial Experience of Microsoft Dynamics (2012AX or 365) would be beneficial Experience of Office365 administration would be beneficial Experience of software deployment processes/systems (e.g. Octopus Deploy) would be beneficial Skills and More ❯
and Infrastructure Respond to Security alerts from MS Defender and SOC in timely manner ensuring all effected parties are notified of any threats Proactively monitor the service health our Microsoft and Azure estates and take any action required to resolve any issues and notify our stakeholders if applicable Maintain and update network Infrastructure (where appropriate) in the Manchester office …/MDM) Device Management and optimisation using appropriate toolsets Cloud Telephony platform KeyIVR Networking maintenance/architecture, Firewalls, Layer 3 switches, Access Points, VPN etc Print Management (inc Papercut) Microsoft 365 ecosystem/infrastructure Domain management & maintenance Microsoft Teams Rooms and AV solutions Enterprise Application Management/Integration in Azure Asset management Network Patching Remote Site Management System … Security including the use of Microsoft Defender/Purview Work closely with the existing IT Infrastructure Manager to ensure security for office based & remote workers. As an ISO27001, BS10012, ISO22301 and Cyber Essentials Plus accredited business you must always carry out your role according to company IT policies. Assist with the handling of confidential information by ensuring appropriate file More ❯
Manager who'll be the technical authority for all digital workspace products and services, with responsibility for supporting the desired architecture, integration, configuration, and lifecycle management across platforms like Microsoft 365, Azure, Intune, and Gen-AI tooling. You'll lead the technical delivery and automation of services across the Digital Employee Experience ecosystem, covering end-user computing, device management … hardware/software provisioning, service desk operations, and collaboration platforms like Microsoft 365 and Azure, ensuring performance, security, and user-centric design through direct hands-on engagement. You'll operate at the intersection of the business, focusing on technical optimisation, automation, and user-level telemetry to support continual Digital Employee Experience product improvement and adoption. We value flexible working … e.g., ServiceNow, JAMF, DEX tools). You'll drive the adoption of AI-based automation and telemetry ingestion for continuous service improvement. You'll embed Gen-AI technologies (e.g., Microsoft Copilot, OpenAI APIs) into workspace tools and processes to enhance digital workflows and employee interactions. You'll use AI/ML techniques to build predictive maintenance models for device More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
First Central
Manager who’ll be the technical authority for all digital workspace products and services, with responsibility for supporting the desired architecture, integration, configuration, and lifecycle management across platforms like Microsoft 365, Azure, Intune, and Gen-AI tooling. You’ll lead the technical delivery and automation of services across the Digital Employee Experience ecosystem, covering end-user computing, device management … hardware/software provisioning, service desk operations, and collaboration platforms like Microsoft 365 and Azure, ensuring performance, security, and user-centric design through direct hands-on engagement. You’ll operate at the intersection of the business, focusing on technical optimisation, automation, and user-level telemetry to support continual Digital Employee Experience product improvement and adoption. We value flexible working … e.g., ServiceNow, JAMF, DEX tools). You’ll drive the adoption of AI-based automation and telemetry ingestion for continuous service improvement. You’ll embed Gen-AI technologies (e.g., Microsoft Copilot, OpenAI APIs) into workspace tools and processes to enhance digital workflows and employee interactions. You’ll use AI/ML techniques to build predictive maintenance models for device More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
Version 1 Group
over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting how employees are at the heart of Version 1. We’ve been awarded: Innovation … Partner of the Year Winner 2023 Oracle EMEA Partner Awards, Global Microsoft Modernising Applications Partner of the Year Award 2023, AWS Collaboration Partner of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do … Description We are seeking a highly skilled Power Platform/D365 Solution Architect who will be responsible for designing, implementing, and leading development teams for solutions based on both Microsoft Power Platform and Dynamics 365 CE (D365) projects. This role requires a breadth of knowledge across the platforms, covering multiple solutions such as Model-driven and Canvas applications, Power More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
Capgemini
the Edge capability, focusing on consulting, architecting, designing, building, migrating, and testing workplace services and solutions. Are you passionate about helping organizations transform their work culture and productivity with Microsoft Cloud solutions? Do you have the skills and experience to design and implement modern workplace solutions that meet the needs and goals of complex enterprises? If so, we are … will work closely with business stakeholders, IT leaders, and technical teams to understand the customer's vision, challenges, and requirements, and to propose innovative and scalable solutions that leverage Microsoft 365, Azure, and Power Platform capabilities. You will also oversee the implementation and adoption of the solutions, ensuring that they align with the customer's business objectives, security policies … improvement. Define and document the modern workplace strategy, roadmap, and architecture for the customer, based on best practices and industry standards. Design and architect modern workplace solutions that leverage Microsoft 365, W365, Azure AVD, and Power Platform features and services, such as Microsoft Teams, SharePoint, OneDrive, Exchange, Intune, Azure AD, Azure Sentinel, Power Apps, Power Automate, and Power More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
Candour Solutions
support for hardware, software, networks, and business applications. Lead resolution of escalated technical issues and serve as a key contact for complex IT problems. Diagnose and resolve issues across Microsoft Windows environments. Support the development and delivery of the company’s IT strategy. Contribute to infrastructure improvement projects and business continuity planning. Track and report on help desk KPIs … operations, including onboarding/offboarding, asset management, and user training. Key Skills & Experience: Essential: 4+ years' experience in Senior IT Support or 2nd/3rd Line roles. Experience of: Microsoft 365 including Exchange, Teams, SharePoint, Intune, Azure AD. Windows Server and Desktop. Networking including TCP/IP, DNS, DHCP, VPNs, firewalls, switches. Cybersecurity and endpoint management best practices. Strong … involvement in project delivery. Desirable: Exposure to virtualisation (Hyper-V, VMware), cloud platforms (Azure, AWS), and backup solutions. Scripting and automation experience such PowerShell. Certifications such as CompTIA Network+, Microsoft Certified: Azure Administrator, or ITIL. Benefits: Bonus scheme based on company profit. Hybrid working pattern – 3 days in the office, 2 from home. Career progression. Exciting project involvement. Supportive More ❯
bolton, greater manchester, north west england, united kingdom Hybrid / WFH Options
Candour Solutions
support for hardware, software, networks, and business applications. Lead resolution of escalated technical issues and serve as a key contact for complex IT problems. Diagnose and resolve issues across Microsoft Windows environments. Support the development and delivery of the company’s IT strategy. Contribute to infrastructure improvement projects and business continuity planning. Track and report on help desk KPIs … operations, including onboarding/offboarding, asset management, and user training. Key Skills & Experience: Essential: 4+ years' experience in Senior IT Support or 2nd/3rd Line roles. Experience of: Microsoft 365 including Exchange, Teams, SharePoint, Intune, Azure AD. Windows Server and Desktop. Networking including TCP/IP, DNS, DHCP, VPNs, firewalls, switches. Cybersecurity and endpoint management best practices. Strong … involvement in project delivery. Desirable: Exposure to virtualisation (Hyper-V, VMware), cloud platforms (Azure, AWS), and backup solutions. Scripting and automation experience such PowerShell. Certifications such as CompTIA Network+, Microsoft Certified: Azure Administrator, or ITIL. Benefits: Bonus scheme based on company profit. Hybrid working pattern – 3 days in the office, 2 from home. Career progression. Exciting project involvement. Supportive More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Deloitte LLP
virtualization function as well as other enabling areas as required. Optimization and performance of hardware infrastructure. Education Bachelor's Degree (or 7+ years' experience in a medium to large Microsoft shop) in Computer Science/Engineering or a related field. Professional Qualifications are preferred, including: Cloud administration ( Azure, AWS & GCP) Microsoft - Windows Server, SQL Server VEEAM Backup & Recovery … Zerto Connect to your skills and professional experience In-depth knowledge of Microsoft Windows Operating Systems, some experience with Linux is a plus. In-depth knowledge of cloud vendors and technology, specifically Microsoft Azure, AWS and GCP In-depth knowledge of replication technologies including both on and off premises, ideally Zerto and Microsoft ASR experience. General knowledge … of, VMware, Microsoft SQL Servers and Oracle Servers is a plus Experience working in an environment that has embraced a DevOps approach to service delivery is a plus Effective analytical, troubleshooting, and problem-solving skills. Self-motivated and self-starter, able to work independently with minimal direction. Detailed understanding and ability to operate within a process-driven organization. Sensitivity More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
Deloitte LLP
virtualization function as well as other enabling areas as required. Optimization and performance of hardware infrastructure. Education · Bachelor’s Degree (or 7+ years’ experience in a medium to large Microsoft shop) in Computer Science/Engineering or a related field. Professional Qualifications are preferred, including: Cloud administration ( Azure, AWS & GCP) Microsoft – Windows Server, SQL Server VEEAM Backup & Recovery … Zerto Connect to your skills and professional experience In-depth knowledge of Microsoft Windows Operating Systems, some experience with Linux is a plus. In-depth knowledge of cloud vendors and technology, specifically Microsoft Azure, AWS and GCP In-depth knowledge of replication technologies including both on and off premises, ideally Zerto and Microsoft ASR experience. General knowledge … of, VMware, Microsoft SQL Servers and Oracle Servers is a plus Experience working in an environment that has embraced a DevOps approach to service delivery is a plus Effective analytical, troubleshooting, and problem-solving skills. Self-motivated and self-starter, able to work independently with minimal direction. Detailed understanding and ability to operate within a process-driven organization. Sensitivity More ❯
targets. Demonstrable problem solving and troubleshooting skills. Proven experience of providing end user support, including call logging, support progression and incident resolution. Experience in using and maintaining knowledge base. Microsoft Azure AD, M365, Exchange Online, SharePoint, InTune. Demonstrable working knowledge of supporting Microsoft Windows 10 and MS Office applications. No formal educational requirement, qualification through experience is sufficient … networking understanding, Meraki knowledge would be an advantage (but not essential). Any infrastructure and Windows server experience. ITIL v3/v4 Certification (ideal but not essential). MCDST Microsoft certified desktop support technician. MCP: Windows 10. A Level, BTEC, NVQ in Information Technology. Degree of any level or subject ECDL European Computer Driving Licence Disclosure and Barring Service More ❯
be supported by the wider TechHub team and ICT colleagues to develop a good working knowledge of the following skills: Advice & Guidance: Specialist advice Maintains expert-level knowledge of Microsoft 365 apps including Teams, Excel, PowerPoint, Outlook, OneDrive, SharePoint, Loop, OneNote, Power Automate, Forms, and Planner. Regularly updates expertise in Microsoft Endpoint Management, including SCCM and MDM solutions. … Delivers expert advice, training, and support on meeting room technologies such as Microsoft Teams, Teams Town Hall, Webinars, O365, and room booking systems. Promotes and shares specialist knowledge across the organisation. Supports, trains, and educates colleagues on Ofcom’s cyber security policies, covering cyber hygiene, phishing threats, social engineering, and phishing-resistant MFA. Stakeholder Management: Customer Service Support Provides … and promptly allocates unresolved issues as appropriate. Service Operation: Systems and Software Reviews and identifies software updates and patches that merit action. Maintain and administer mobile device management using Microsoft Endpoint Manager Optimise system software to maximise hardware functionality. Installs and tests new versions of system software. Investigates software issues and coordinates the resolution of potential and actual service More ❯
at the request of the line manager which are commensurate with the role, including project work, absence cover or new initiatives. Skills and Experience Essential Skills and Experience Required Microsoft Certified. Significant and demonstrable expertise with PowerShell and scripting. Significant expertise and knowledge of Windows Server and Microsoft Active Directory platform. In-depth working knowledge of Microsoft platforms with a focus on Intune, Microsoft Exchange Online, Office 365 support technologies, and Azure Active Directory. Strong experience configuring anti-malware, intrusion detection, firewalls and vulnerability scanning systems and network security. Extensive experience and working knowledge with Microsoft Azure Infrastructure as a Service platform and hybrid infrastructure; including planning, configuration, optimisation and deployment. Extensive experience of More ❯
Expertise Qualifications Essential Criteria Educated to a minimum of a Level 3 qualification or IT related apprenticeship. How Identified: application Desirable Criteria Professional IT related qualification i.e. HPE Aruba, Microsoft, ITIL, PRINCE2, CompTIA A+/Network+/Security+ A degree in an IT related field. How Identified : application Experience Essential Criteria Minimum of 3 years, 1st line support in … a large and complex network environment. Desirable Criteria 3 years, 2nd/3rd line support in a large Hyper-V/Microsoft/HPE Aruba environment. Specialist Knowledge Essential Criteria Ability to support the following technologies to 1st line: - Large, complex virtual server infrastructure Large, complex virtual desktop infrastructure Enterprise server & storage (SAN) Solutions Backup and disaster management solutions … Enterprise web and e-mail appliance and solutions, including anti-virus Microsoft infrastructure: - E.g. Active directory, Group policy, re-directed documents, SQL Server. Microsoft Cloud: Exchange, SharePoint, Teams, Entra & Admin Centre. Local and wireless network switching/programming/DNS/IPv4 and v6, etc. Telephony Services & Systems Firewalls & Web Filters Windows Desktops/Microsoft Office Business More ❯
be supported by the wider TechHub team and ICT colleagues to develop a good working knowledge of the following skills: Advice & Guidance: Specialist advice Maintains expert-level knowledge of Microsoft 365 apps including Teams, Excel, PowerPoint, Outlook, OneDrive, SharePoint, Loop, OneNote, Power Automate, Forms, and Planner. Regularly updates expertise in Microsoft Endpoint Management, including SCCM and MDM solutions. … Delivers expert advice, training, and support on meeting room technologies such as Microsoft Teams, Teams Town Hall, Webinars, O365, and room booking systems. Supports, trains, and educates colleagues on Ofcom’s cyber security policies, covering cyber hygiene, phishing threats, social engineering, and phishing-resistant MFA. Provides colleague centric service, acts as the routine contact point, receiving and handling requests … information to fulfil requests or enable resolution. Service Operation: Systems and Software Reviews and identifies software updates and patches that merit action. Maintain and administer mobile device management using Microsoft Endpoint Manager. Installs and tests new versions of system software. Uses standard procedures and diagnostic tools to test installations, correct problems, and document results. Uses agreed procedures to create More ❯
and communication skills (written and verbal). Ability to effectively communicate with technical and non-technical stakeholders. Teamwork: Experience working effectively with diverse teams. Azure Cloud Experience : Knowledge of Microsoft Entra ID, MFA, Conditional Access policies, and experience managing servers and virtual environments in Microsoft Azure BI & Data Skills : Experience with other BI platforms (e.g. SAP BusinessObjects, Power More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
and communication skills (written and verbal). Ability to effectively communicate with technical and non-technical stakeholders. Teamwork: Experience working effectively with diverse teams. Azure Cloud Experience : Knowledge of Microsoft Entra ID, MFA, Conditional Access policies, and experience managing servers and virtual environments in Microsoft Azure BI & Data Skills : Experience with other BI platforms (e.g. SAP BusinessObjects, Power More ❯
Bolton, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
and communication skills (written and verbal). Ability to effectively communicate with technical and non-technical stakeholders. Teamwork: Experience working effectively with diverse teams. Azure Cloud Experience : Knowledge of Microsoft Entra ID, MFA, Conditional Access policies, and experience managing servers and virtual environments in Microsoft Azure BI & Data Skills : Experience with other BI platforms (e.g. SAP BusinessObjects, Power More ❯
with Windows operating systems scripting and troubleshooting. Experience with user and security administration in the Windows environment. Extensive experience with maintenance and administration of VMWare virtualized systems. Knowledge of Microsoft Exchange, HP Proliant Servers, (Inc. iLO) are preferable. Knowledge of Microsoft Windows and Non-Windows Server architectures, Virtualization Technologies. Candidate must have a technologist mindset with aptitude to More ❯
rollouts and implementations. Travel to other sites as required for technical assistance. Essential Skills & Experience: Strong experience with Windows Server, Windows 10, Office 365, and MS Azure. Experience with Microsoft Enterprise Services (Active Directory, Exchange Server, Configuration Manager, SQL Server). Familiarity with ITIL principles. Excellent troubleshooting and problem-solving skills. Solid communication, diplomacy, and customer service skills. Experience More ❯
Manchester, Earley, Berkshire, United Kingdom Hybrid / WFH Options
Remarkable Jobs
IT Solutions Consultant – Migration Essential skills/experience: Around 2 years’ experience in IT support or services Understanding of enterprise network environments (e.g. IP addressing, routing, firewalls) Familiarity with Microsoft Exchange (on-premise & online) and Active Directory fundamentals Experience with Windows Server configuration Strong Excel skills with confidence using formulas Analytical mindset with problem-solving ability Comfortable communicating with More ❯
Microsoft 365 Engineer My client is seeking a skilled Microsoft 365 Engineer to join their growing Infrastructure team. In this role, you will take ownership of the Microsoft 365 environment and provide support across the wider IT estate, including Windows desktop, desktop management, and Windows Server infrastructure. This is an exciting opportunity for a proactive and technically … strong individual looking to make a meaningful impact within a modern and evolving technology environment. Key Responsibilities: Manage, configure, and support Microsoft 365 services including Exchange Online, SharePoint, Teams, Intune, and Azure AD Administer and optimise Windows desktop environments Implement and manage endpoint configuration tools (e.g., Intune, MECM/SCCM) Maintain and support Windows Server infrastructure Resolve technical issues … to infrastructure projects focused on workplace modernisation and security Work closely with other teams to ensure reliable, secure, and efficient IT services Skills and Experience Required: Strong experience managing Microsoft 365 services in a business environment Solid understanding of Windows desktop OS and enterprise management tools Hands-on experience with Windows Server administration and maintenance Familiarity with MicrosoftMore ❯