Inbound Service Desk Analyst
- Hiring Organisation
- The Portfolio Group
- Location
- Manchester, United Kingdom
- Employment Type
- Permanent
- Salary
- £25000 - £26500/annum Annual Bonus
resolved at 1st touch to the customer care team. Always ensure Service Level Agreement adherence. Meet and exceed Key Performance Indicators. Arrange and sit Microsoft Teams meetings alongside clients with support queries. Required skills and experience In-depth and current knowledge of computer programs and hardware. Proficiency in customer … care contribution Travel Season Ticket loan scheme Milestone recognition Discounted products - Manchester City centre parking (AO Arena)/First Bus Travel Club Membership/Microsoft Home User programme/Anglian Home Improvements Pace health Club (situated in the park Inn) discounted gym membership and spa treatments Park ...