Technical Support and Operations Engineer
Manchester Area, United Kingdom
European Tech Recruit
Technical Support and Operations Engineer | SaaS/Software Consulting A specialist construction cost engineering practice with expertise in infrastructure and an SaaS offering is looking to hire a Technical Support and Operations Engineer to join the company in Manchester. About the Role: As a … Technical Support and Operations Engineer, you'll be the bridge between our clients and our technical expertise. You'll not only resolve complex issues but also contribute to the continuous improvement of our systems and processes. Your work will directly impact client satisfaction and the overall efficiency … of our operations. What You'll Do: Client Advocacy: Champion our clients' needs, providing top-tier support and fostering positive relationships. Collaborative Problem Solving: Work closely with cross-functional teams to diagnose and resolve technical challenges efficiently. Operational Excellence: Contribute to service management reporting, incident and problem management, and More ❯
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