IT Supplier Relationship Manager
Manchester, North West, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Robert Walters
supporting the continued growth & transformation of their Procurement & Supplier Services function. This is an exciting opportunity to join one of the UK's leading universities in a strategic supplier management role, helping to shape how the University partners with its IT suppliers to deliver high-impact services. The Role: Reporting to the Head of Supplier Management, you'll … be responsible for overseeing the performance and governance of suppliers across the University's IT portfolio. You'll play a central role in ensuring value for money, driving service improvements, and aligning supplier relationships with the University's digital and commercial goals. This role goes beyond day-to-day contract compliance - you'll also contribute to strategic sourcing decisions … manage supplier risks, and advise stakeholders across IT Services and the wider University. Key Responsibilities: Own supplier performance across the IT function using robust KPIs and SLAs Manage the full contract lifecycle from onboarding to renewal/exit Lead on supplier governance, dispute resolution, and service improvements Monitor third-party risk, drive value, and ensure compliance with contractual terms More ❯
Employment Type: Permanent, Work From Home
Salary: Competitive salary + pension/holidays/flex working
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