2 of 2 Remote/Hybrid Performance Management Jobs in Manchester

Provide strategic leadership to user support and digital workplace teams, creating a high-performing, customer-focused service culture.o Lead and embed a robust service management strategy, including ITIL-aligned processes and clear performance measures.o Own major incident management, confidently engaging technical teams, business users and senior leaders … during critical issues.o Manage complex supplier relationships and procurement activity, ensuring value for money and effective service delivery.o Build capability through coaching, performance management and learning and development across teams.o Bring extensive experience of IT service management leadership, enterprise technology and excellent communication skills. About ...

vendors to deliver high-quality, scalable systems. This is a hybrid role in the truest sense. Youll be: Leading and developing engineers through mentoring, performance managementand coaching Driving technical and architectural direction alongside senior stakeholders Challenging decisions made by internal teams and third-party vendors Improving operational excellence, from … monitoring and incident management to system reliability Supporting both legacy transformation and new product development Youll play a key role in reducing reliance on third-party vendors and building stronger internal engineering capability. What youll bring A background in software engineering (.NET) with the ability to engage in technical ...