Customer Success Manager (French speaking)
- Hiring Organisation
- Go1
- Location
- Manchester, UK
- Employment Type
- Full-time
success in this role. Work closely with our Customer Strategy team to research and develop customer engagement strategies through email, live training and proactive scaled at-risk outreach. What You'll Be Accountable For Develop an in-depth understanding of Go1 products, service and internal structures to find solutions … Maintain accurate and complete customer records, activities, interactions, and risks using the internal tools & systems provided Utilise Gainsight's action insights and data into proactive outreach to mitigate churn risk and facilitate customer growth. Identify customer champions to join a growing community of advocates that positively reflect and promote ...