Network Support Engineer
Manchester Area, United Kingdom
Gamma
efficiency (Automation, Monitoring, Systems, Skills). Stay up-to-date with industry best practices and emerging technologies related to WAN, LAN and SD-WAN services. Develop and maintain comprehensive documentation, including troubleshooting guides, knowledge base articles, and standard operating procedures. Promote knowledge sharing and collaboration within the … and technical service desk teams. Overnight on call cover for high severity incidents. What you’ll need In-depth knowledge of LAN and SD-WAN technologies, including routers, switches, access-points, firewalls, and WAN optimization. Strong understanding of networking protocols such as TCP/IP, DHCP, DNS … be CCNP qualified or working towards this. Vendor-specific experience in Cisco routing and switching. Meraki MX/MS/MR deployment skills, including SDWAN, Dashboard, Licensing, Wi-Fi and switching best practice. In-depth Palo Alto experience and/or Palo Alto qualifications. In-depth understanding of routing protocols more »
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