Manchester, Lancashire, United Kingdom Hybrid / WFH Options
TalkTalk Telecom Group PLC
projects. Market research : Oversee the budget to commission projects to gather market trends, competitors, and customer behaviours to inform strategic decisions. Business performance : Lead the development of the business' scorecard to measure success against the plan - tracking bonus target, KPIs and quarterly priorities. Sustainability & ESG: Oversee PXC's sustainability & ESG strategic roadmap with a focus on reporting and regulatory compliance. More ❯
Salford, Manchester, United Kingdom Hybrid / WFH Options
First Central Services
inconsistencies, and opportunities in line with executive priorities Building and maintaining data models (typically using SAS), utilising various data sources to develop insights into claims performance across the balanced scorecard Presenting and visualising analysis clearly to add value, with insightful commentary and clear actions or recommendations Collaborating with operational teams to make recommendations for improving indemnity performance and ensuring delivery More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
DWP Digital
design & implementation of a Workforce plan, helping to identify demand and monitoring recruitment (supply) against the demand and within budget. You will support with the design of Performance Dashboards, Scorecards and Data Visualisations that help people better understand the work of teams. You will also ensure compliance with relevant policies e.g. on compulsory training, accommodating accessibility, health and safety improvements More ❯
and support. Monitor the health of customer accounts, identify risks, and implement strategies to mitigate them. Develop and execute account plans to drive customer success and growth. Customer Success Scorecard Track customer usage/adoption and performance metrics to identify areas for improvement and proactively address potential issues implementing Service Improvement plans where appropriate. Service Reviews & QBR's Participate and More ❯