16 of 16 Remote/Hybrid Service Delivery Jobs in Manchester

Infrastructure Manager – (Infrastructure, Management, 3rd Party Suppliers, Vendors, Hands on, Team Management, RFP’s, Service Delivery) – Permanent – Fully Remote Charles Simon Associates are currently looking for an Infrastructure Manager on a permanent basis for an existing client. This role is a fully remote position with a well established … Annum D.O.E Skills/Requirements for the Infrastructure Manager: Previous senior management experience Leading teams of 3/4 senior delivery managers Extensive 3rd party vendor management Ideally someone who has come from a background of hands on technical skills but is working within outsourced environments Ability to work ...

Beaumont is partnering with a high-growth UK Managed Service Provider to recruit an Account Manager. This is a key hire within their commercial team as the business continues to scale its managed services, cloud and cyber capability across the UK. The organisation has grown through a combination … services across managed IT, cloud and cyber security. You will run structured account plans, lead renewal conversations and work closely with pre-sales and delivery to ensure opportunities are qualified properly and executed well. As trust and traction build, you will naturally increase account value and long-term customer ...

About The Role Were looking for an experienced and dedicated Senior Delivery Manager to join our Client Services Delivery Team. This role is critical as it forms a key part of our skills and development pathway to ensure we build and retain a strong delivery capability. … Senior Delivery Manager will be accountable for the effective delivery of complex projects within their assigned portfolio, ensuring projects meet client expectations and contribute to the commercial success of the organisation. DIMENSIONS ? Budget: Responsible for managing project budgets for their projects and escalating where appropriate and in line ...

Implementation Manager to make sure new digital services land smoothly and deliver real benefits. You'll plan and coordinate deployments, work closely with service teams, and embed agile ways of working across DWP. This is a hands-on, collaborative role where you'll manage priorities, coach others, and help … Delivers difficult messages with clarity and sensitivity, remaining persuasive when required. Maintains impartiality in discussions and respects diverse interests and opinions. Change Communication Planning & Delivery - Experienced in creating and executing communication plans for large-scale IT changes. Identifies and applies the most effective delivery methods, measures outcomes ...

drive a dual-focused category strategy - delivering value to internal stakeholders through smart investments in enabling technologies, while simultaneously ensuring robust, cost-effective service delivery for client-facing solutions. Key Responsibilities: Develop and own the global category strategy for Technology Services, covering both internal IT project spend (OPEX … external delivery-related services (COGS). There will also be CAPEX spend to manage and advise on. Manage sourcing and commercial negotiations for a wide array of services including consulting, managed services, cloud platforms, and integration partners Collaborate with finance and business leaders to align category strategies with global ...

Customer Contact Centre Change Delivery Lead Salary: £57,500 - £65,000 per annum Location: Manchester City Centre (Hybrid - 2 days in the office per week) Initial 24 month project with a variety of fantastic benefits. Are you ready to lead a major transformation and shape the future of customer … service? We're looking for an experienced leader to deliver a cutting-edge transformation programme for our Customer Contact Centre. This is your chance to drive cultural, behavioural, and technical change while modernising customer experience and enhancing digital capabilities. What you'll do: Develop ...

2027. The HRA is leading the transformation on behalf of our IRAS partners. As Senior Business Change Manager, you'll lead the planning and delivery of business change to support the successful adoption of the new IRAS service. You'll work across a complex stakeholder environment to ensure readiness … Office (Scotland), andHealth and Social Care Northern Ireland. Work flexibly across organisational boundaries, contributing to areas beyond your immediate remit to lead? Supportjoined-up delivery and transformation outcomes. This is an opportunity to work at the heart of public sector digital transformation helping to ensure change lands well ...

Senior IT Service Manager Pay up to £68,205, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. We're looking for a Senior IT Service Manager to lead ITSM operations for over 18,000 users in our Digital Workspaces Directorate. … drive service excellence, optimise processes across Incident, Problem, and Change Enablement, and ensure compliance with ITIL4 standards. This is a strategic leadership role where you'll embed ITSM principles, manage stakeholder relationships, and champion continuous improvement. If you're passionate about delivering seamless IT services and shaping future standards ...

responsibilities will encompass delivering real-world solutions that make a difference for our clients. Youll get involved in everything from project planning through to delivery and handover, all while working alongside a supportive and knowledgeable team. Typical projects include a mix of on-premise and cloud work … plenty of variety, and youll often be hands-on with new technologies, helping clients modernise their systems and improve reliability, performance, and security. Project Delivery (80%) Delivering implementation projects that meet scope, budget, and time targets Producing clear, professional documentation to support both clients and internal teams Managing effective ...

team to drive continual improvement through innovation, automation and integration of its tools and processes. The key responsibilities of the role are: Lead the delivery and maintenance of technical enterprise security solutions for (but not limited to) the following areas: End Point Protection, Cloud Security, Network Security, DevOps, Security … ordination of patch management activities for internal systems and hardware Assessing and recommending server hardening activities to be completed by the Infrastructure and Service Delivery teams Supporting audit and due diligence activities within Technology Services Supporting and advising on projects and change initiatives to ensure that there ...

support your future Free Flu Jabs: Keep healthy during flu season Sick Pay: Financial security when you need it most Life Insurance & Death in Service Payments: Peace of mind for you and your loved ones Key Responsibilities: Support the design, implementation and integration of cutting-edge digital applications Assist … consolidating multiple systems into a streamlined Information Management System Collaborate with operational and IT teams to develop innovative digital solutions that enhance service delivery and user experience Troubleshoot technical support issues, ensuring minimal disruption to critical services Provide expert technical input to customers and third-party stakeholders Maintain ...

Friday, 37.5 hours per week Salary: £25-35K Role: Support the sales process by handling administrative tasks, working with Sales, Finance, Procurement, and Service Delivery teams. Key duties include preparing quotes and contracts, maintaining CRM records, processing orders, liaising with vendors, and ensuring smooth client onboarding. Reporting ...

Full-cycle ownership – from prospecting to closing, then account management (upsell/cross-sell) Gravitas is proud to partner with a UK-based software service delivery company that’s expanding its commercial team. This company works with Enterprise clients and fast-scaling SMEs, building long-term strategic partnerships … agile delivery. They’re looking for driven, passionate, and innovative Senior Account Executive to join a non-traditional sales environment where professionalism and service-based selling take precedence over brash tactics or the “gift of the gab.” 🔹 Ideal Candidate Profile Experience : 3+ years in high AOV B2B sales (Software ...

Cisco portfolio, IT channel dynamics, and multi-technology sales. Collaborate cross-functionally with internal teams (Operations, Marketing, Product, Commercial) to ensure seamless delivery and outstanding customer experiences. Maintain strong commercial discipline by managing accurate forecasts, developing healthy pipelines, and consistently achieving or exceeding sales targets. Support team development … within the industry. Commercially astute, with the ability to analyse data, forecast accurately, and provide strategic insights. Collaborative mindset, working cross-functionally to enhance service delivery and customer outcomes. Adaptable and organised, able to manage competing priorities and meet deadlines in a fast-paced environment. Committed to continuous ...

running of the business. You will work closely with the Sales and Client Success teams to ensure smooth client onboarding and efficient delivery of services. This role is ideal for someone who is highly organised, detail-oriented, and eager to learn about operational processes within a growing company. … Success teams to ensure an efficient and professional handover. Help the Member Experience team troubleshoot and track member issues, maintaining a strong focus on service quality and customer satisfaction. Work with the Technology and Information Security teams to report, track, and escalate technical or operational issues appropriately. Process ...

network is designed, monitored and supported. Theres a clear focus on automation and software-defined networking, but without losing sight of day-to-day service delivery. Theyre adding to the network team due to growth and they want engineers who have their finger on the pulse … Alongside reactive support, youll also carry out regular health checks and audits across the customer estate to spot potential issues early and improve overall service quality. Its a busy MSP environment, so youll need to be comfortable managing multiple tickets at once and taking part in a 24/ ...