1 to 25 of 94 Service Design Jobs in Manchester

Service DesignerJoin a Leading Digital Transformation ConsultancyA leading business and technology consultancy is looking for a talented Service Designer to join its growing digital and innovation practice. Working alongside multidisciplinary teams, you will help clients design, improve and deliver user-centred services that solve complex challenges through … thoughtful application of design, technology, data and creativity.This is an exciting opportunity to contribute to impactful transformation programmes across both public and private sector organisations while developing your expertise within a collaborative and supportive environment.The RoleAs a Service Designer, you will support clients through ...

Senior Service DesignerAbout the OpportunityOur client is a leading transformation and digital consultancy that helps organisations solve complex challenges through the combination of strategy, design, technology, data and innovation.This is an opportunity to join a growing digital and transformation practice, working on large-scale public sector programmes that … deliver meaningful outcomes for users. You’ll collaborate with multidisciplinary teams to design and improve services that are accessible, inclusive and centred around user needs.The RoleAs a Senior Service Designer, you will lead service design workstreams from discovery through to delivery, shaping innovative products and services ...

creating it. From cutting-edge defence technology to ground-breaking innovations our mission is to empower and protect lives. Join us as a Senior Service Architect at any of our main UK sites, where you will have the opportunity to work with cutting-edge technology in partnership with some … most brilliant minds.The RoleAs a Senior Service Architect, you will be working in a both internal and customer facing role working across QinetiQ’s service portfolio designing the service wrapper to provide service support and management for customer solutions and managed service propositions into customers ...

creating it. From cutting-edge defence technology to ground-breaking innovations our mission is to empower and protect lives. Join us as a Senior Service Architect at any of our main UK sites, where you will have the opportunity to work with cutting-edge technology in partnership with some … most brilliant minds. The Role As a Senior Service Architect, you will be working in a both internal and customer facing role working across QinetiQ’s service portfolio designing the service wrapper to provide service support and management for customer solutions and managed service propositions ...

make an impact that matters to our clients and to society.We're a new type of creative digital consultancy that fuses strategy, tech and design to identify where businesses need to be, then get them there.Fast. Want to help us shape the future Connect to your career at Deloitte … make and action we take, guiding us to deliver impact how and where it matters most.Connect to your opportunityAs a Consultant/Senior Service Transformation Consultant within Deloitte Digital, you will be at the heart of transformation, working with outstanding talent to innovate and create exceptional customer experiences. ...

About The RoleHi, we’re Hippo.We’re a digital service design consultancy that works closely with our clients to create digital products and services that work for everyone. Since our inception, we have quickly established ourselves as a leading supplier of digital leaders, service design teams … leave a lasting benefit within those institutes. Our philosophy is to ensure the user is at the core of everything we do, research, design and deliver. Collaborating with us means embracing a digital-first strategy with people first design, which will genuinely create lasting change and positive impact.As ...

DWP. Digital with Purpose. Join DWP as a Service Designer and help shape inclusive, user-centred services that support millions of people across the UK, solving complex challenges and delivering meaningful improvements to essential public services every day. Our DWP Digital teams use fresh ideas and leading-edge tech … designing end-to-end services that solve complex problems while balancing user needs, business goals and policy objectives. A strong understanding of evidence-based service design methods, using research, insight, storytelling and visualisation techniques to deliver better outcomes. The ability to influence and collaborate with stakeholders ...

technologies and capabilities, and we are in search of enthusiastic individuals who can help us in achieving our mission. We are continually improving the service we give to our customers and, in line with this, we are creating a new response and management team within the HMRC Fraud Prevention … advisory, assurance, and risk assessment services through a small specialist SO team. The role ensures HMRC projects, programmes and live services understand relevant fraud design requirements and proactively embed them into service design, delivery, and operational practice from the outset. Through the FPC Service Clinic, Guardrails ...

like to work at HMRC.Visit our YouTube channel to watch the full series and come and discover your potential.We are seeking experienced Senior IT Service Managers to join the Enterprise Cloud Services team within CDIO.We are looking for people who demonstrate a collaborative and inclusive approach, with a strong … ability to coach, mentor, reflect, and give and receive feedback.You will be flexible and adaptable, able to work with appropriate urgency in a live service environment, and passionate about keeping the customer at the heart of everything you do.Job descriptionA Senior IT Service Manager is responsible for delivering ...

senior consulting role for someone who can do more than conduct research. You'll be expected to lead research across complex problem spaces, influence service design decisions, work closely with multidisciplinary Agile teams and act as a trusted advisor to clients and stakeholders. You'll bring strong expertise … user-centred design and research methodologies, while also helping develop other researchers through mentoring, coaching or line management. Public sector and government experience is particularly valuable, although strong private-sector consulting experience will also be considered where candidates have delivered genuine user-centred design (UCD) projects . What ...

Service Designer - Digital Customer Experience Manchester | Hybrid - 3 days per week on-site £80,000-£90,000 + benefits | Permanent Design better services. Create real-world impact. We're looking for an experienced Service Designer to join a growing Digital Customer Experience practice, working on complex transformation … programmes where people, technology and design come together. You'll turn user insight into better services - from research and service mapping through to prototyping, testing and delivery. What you'll do * Research users and stakeholders to uncover needs, pain points and opportunities * Evaluate services for usability, accessibility ...

Alten Group in early 2022. Your main day to day responsibilities will be: Identifying, developing, and using best practice and standards to design services consistent with the rest of government Advocating for users and understanding user needs to design simple, effective, and accessible services Creating service maps … blueprints, and other concepts Mapping user journeys, processes, and visualising design problems Articulating and solving complex problems, from end to end and surface to core Communicating concepts to users and stakeholders Selling your ideas with persuasive storytelling Experience with the GDS/GOV.UK style guide and service design ...

About The RoleHippo Digital is recruiting senior consultants in user research. User researchers design, plan and conduct research into what people need from a service and produce recommendations for user-centred service design. Working with designers, product owners, developers and other members of Agile teams, they also … test services as they are being designed and use research evidence to help explain design decisions to clients.As a senior consultant in user research, you’ll already be an expert in your field. You’ll also be a leader of people and teams, and an advocate for user-centred ...

QinetiQ Limited in the United Kingdom is seeking a Senior Service Architect to join our team at one of our main UK sites. You will design the service wrapper to provide service support and management for customer solutions and managed service propositions. … work with customer-facing teams to design and deliver service integration, support and management models to meet customer requirements and service or solution deliverables, following the principles within the Service Design #J-18808-Ljbffr ...

Product Managers, Designers, Developers and other User Researchers to plan and deliver high-impact research.Develop a strong understanding of users to inform product and service design decisions.Lead user research activities within your team, selecting appropriate methodologies to generate valuable insights.Plan and conduct qualitative research, including remote … user experience.Present research findings clearly and engage teams in analysis and synthesis activities to build empathy for users.Support the adoption of user-centred design principles and user research best practices across teams and the wider organisation.Essential Skills and ExperienceProven experience leading user research programmes using a range of behavioural ...

passionate about building and delivering transformative digital solutions for a diverse range of Public and Private sector clients. We are recruiting for a Principal Design Consultant to support our mission. We work at the intersection of strategy, design, and technology to solve complex problems and create lasting value. … collaborative and agile culture empowers our teams to make a genuine Impact.As a Principal Consultant, you will be a strategic design leader and an experienced practitioner. Your scope extends beyond individual products, services or delivery teams; you will be responsible for shaping user strategy across programmes or organisations, defining ...

passionate about building and delivering transformative digital solutions for a diverse range of Public and Private sector clients. We are recruiting for a Principal Design Consultant to support our mission. We work at the intersection of strategy, design, and technology to solve complex problems and create lasting value. … collaborative and agile culture empowers our teams to make a genuine Impact.As a Lead Consultant, you will be a design leader and an experienced practitioner. You will be responsible for shaping user strategy in and across projects - maintaining design standards, and helping to drive the successful delivery ...

deeply embedded within our DNA. Invest in us and we’ll invest in you!. Job DescriptionWe're looking for a strategic, systems-minded Service Designer to join our growing design capability. You’ll work at the heart of multidisciplinary teams to shape end-to-end services that … accessible, efficient, and centred around real user needs. Service Designers at Version 1 work across the full-service lifecycle, from discovery through to live. You’ll lead the mapping of current and future states, align digital delivery with policy and operational realities, and design and deliver services ...

whilst maintaining an appropriate level of security of our services and data. You will work with the wider Security function as well as supporting Service Owners and multi-disciplinary teams to ensure that security is built into the service development lifecycle and strategic planning.You will be responsible … providing the consolidated risk picture for the Products within that Service and recommending risk acceptance aligning with defined risk appetites. You will lead a small service group team of security professionals to support the assurance as well as engage as necessary with the Enterprise Architecture processes ...

Lead Service Designer - Digital Customer Experience Manchester | Hybrid - 3 days per week on-site £90,000-£100,000 + 5-10% bonus + benefits | Permanent Lead the design of services that shape the future. We're looking for an experienced Lead Service Designer to join a growing … Digital Customer Experience practice and lead complex transformation programmes across the UK. This is a high-impact role combining strategic leadership with hands-on design . You'll lead multidisciplinary teams, influence senior stakeholders and turn complex challenges into human-centred, scalable and AI-ready services. What ...

with deep skills in at least one or more of the following areas:Digital and Workforce ChangeChange leadership, visioning and alignmentData driven change design and architectingAI scaling and adoptionAgile Change ManagementDigital/Cyber Culture & Behaviour ChangeOrganisational Structure Transition ManagementDigital adoption trainingChange capability developmentCommunications and Engagement and storytellingOrganisational DesignTarget … interim operating model design developmentDetailed organisational design development (structures, job design and role descriptions)Data-driven organisational diagnosticsSkills-based & human-AI job designData-driven change & workforce analyticsOrganisational design implementation, transition planning and deliveryOrganisational Business Analysis and Service DesignRequirements engineering - development and enrichmentUser research, customer journey ...

central government. This role needs a strong delivery professional who thrives in fast-paced environments, with a deep understanding of Agile methodologies, the GDS Service Standard, a proven track record in the public sector, and a passion for driving digital transformation to serve the public effectively. As a Technical … technology to improve efficiency, citizen engagement, and resilience.Types of work you would be involved in: GDS Compliant & Personalised Citizen Services: You will support the design and implementation of citizen-facing digital services, ensuring compliance with GDS Service Standards while helping build in personalisation and proactive features to anticipate ...

Marks & Spencer plc is seeking a Service Design & Transition Manager to lead the design and transition of new and changed services into live support within the D&T Service Management team. You will ensure services are fit for purpose, deliver business value, and are backed … robust service designs and clear BAU readiness. You will work with practice owners, partners and suppliers to embed SD&T practices, govern end-to-end delivery from design to BAU, and maintain up-to-date service #J-18808-Ljbffr ...

multi-supplier environment. The role is outcome-focused, ensuring changes are assessed, prioritised, approved, and implemented in a controlled manner while minimising risk, reducing service disruption, and enhancing the end-user experience through effective supplier management and data-driven insights.Hybrid working: The places that you work from … nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service)Your roleOwning the end-to-end Change Management process across a multi-supplier service environment, ensuring changes are assessed, approved, and implemented ...

Service Lead | Up to £100,000 + 5% Bonus I'm currently recruiting for an experienced IAM Service Lead for a senior opportunity within a complex hybrid IAM environment. Manchester or Inverness - 5 days onsite Up to £100K + 5% bonus BPSS clearance required Must be UK-based … role You'll take ownership of the IAM service, working across service leadership, governance, stakeholder management and continuous improvement . Key responsibilities include: IAM Service Design and Target Operating Model Leading transition, knowledge transfer and shadowing KPI/SLA management and reporting Stakeholder, risk and issue ...