21 of 21 Service Design Jobs in Manchester

Business Unit : Service Design, COO Salary Rage: £43,200 - £60,000 per annum DOE + red-hot benefits Location: UK Hybrid - Occasional travel to core Hubs, Newcastle, Glasgow or London Our Team We re at our best when we have something to drive us forward, a belief that … Virgin Money. Love creating Simply Brilliant Experiences? Your next adventure just might start here. We have an amazing opportunity for someone to join our Service Design Centre of Excellence as a Service Design Engagement Lead focusing on developing and implementing engagement strategies to enhance awareness and … understanding of customer journey capabilities and service design across the bank. If you are self-motivated, enthusiastic, and ready to make a real difference to a new and exciting team then we are looking for you! This role will play a key role in supporting the Service More ❯

Business Unit : Service Design, COO Salary Rage: £43,200 - £60,000 per annum DOE + red-hot benefits Location: UK Hybrid - Occasional travel to core Hubs, Newcastle, Glasgow or London Our Team We’re at our best when we have something to drive us forward, a belief that … Virgin Money. Love creating Simply Brilliant Experiences? Your next adventure just might start here. We have an amazing opportunity for someone to join our Service Design Centre of Excellence as a Service Design Engagement Lead – focusing on developing and implementing engagement strategies to enhance awareness and … understanding of customer journey capabilities and service design across the bank. If you are self-motivated, enthusiastic, and ready to make a real difference to a new and exciting team then we are looking for you! This role will play a key role in supporting the Service More ❯

FTC for 12 months. The Service Readiness is responsible for the overall planning and coordination of Tech service requirements, readiness, design and transition including early life of a large transformation Programme. This role ensures that new or changed services are designed and transitioned efficiently and effectively into … operational service, while aligning with the principles and practices of Agile methodologies. Key Responsibilities Lead the design and transition of new or changed Tech services into the production environment with minimal disruption. Plan and manage resources required for service readiness, design, transition, and early life ensuring … by engaging in the product lifecycle of all changes. Be responsible for functional and non functional Tech requirements, and the process of their acceptance service acceptance criteria. Including the definition of service (SLA) & operational level agreements (OLA), as well as other service performance indicators (PI). Ensure More ❯

FTC for 12 months. The Service Readiness is responsible for the overall planning and coordination of Tech service requirements, readiness, design and transition including early life of a large transformation Programme. This role ensures that new or changed services are designed and transitioned efficiently and effectively into … operational service, while aligning with the principles and practices of Agile methodologies. Key Responsibilities Lead the design and transition of new or changed Tech services into the production environment with minimal disruption. Plan and manage resources required for service readiness, design, transition, and early life ensuring … by engaging in the product lifecycle of all changes. Be responsible for functional and non functional Tech requirements, and the process of their acceptance service acceptance criteria. Including the definition of service (SLA) & operational level agreements (OLA), as well as other service performance indicators (PI). Ensure More ❯

DWP. Digital with purpose. Do you have a passion for putting user needs at the centre of design? Do you want to be part of a collaborative community of Service Designers? Can you design services end-to-end and front-to-back? We want talented, Service Designers with experience, empathy and drive. You'll lead a high-performing team of service designers to create end-to-end solutions using the latest tech and thinking. DWP delivers services to our millions of customers every day, including the most vulnerable in society. Our expert DWP Digital … modern services we provide. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. Design with Purpose. Our Service Designers: Design services that have user needs at their core Understanding user behaviour and feedback is key. You More ❯

Company Description Robiquity is a technology consultancy specialising in low-code and AI solutions. Our clients realise measurable benefits in revenue, profitability and service, with multiples of return on investment, typically in-year. We enable future ways of working with AI and Automation, supporting our clients to completely rethink … and vertical sectors is attributable to the work ethic of our team, our commitment to partnership and our shared values. Your Opportunity The Analysis & Design practice at Robiquity includes the skillsets of Business Analysis and User-Centred Design. For this role, we are looking for an experienced Service Design Consultant with experience in a technology-led consulting environment. As a Service Design Consultant at Robiquity your role is focused in two areas: Project delivery – you will work with minimal supervision and as part of multi-disciplinary project teams to understand user types, needs and More ❯

Business Unit: Service Design, COO Salary range: £45,600 - circa £57,000 per annum Location: Hybrid with some occasional travel to our key hubs Glasgow or Gosforth Contract Type: Permanent Our team We’re building something bold – a more joined-up view of how customer journeys work and … through smart, meaningful insight. If you’re passionate about turning data into action and love the idea of shaping how analytics supports customer-first design, then we’d love to have you on the journey with us. We’re looking for a forward-thinking, insight-led Customer Journey Analytics … of analysts and data specialists, creating a central view of customer journeys and helping translate insights into meaningful improvements. You’ll work closely with Service Design, Operations and Technology to drive better experiences across the bank. What you’ll be doing Supporting the building and evolving of a More ❯

Made Tech aims to positively impact the country's future by leveraging technology to improve society. We believe that a design-led approach can create positive outcomes in the public sector through critical services enabled by technology. We are building a community of designers and researchers to support the … growing demand for a design-led approach to service delivery in the public sector. Senior User Researchers are experienced practitioners confident in collaborating with UCD colleagues and external professions such as Data & Tech teams. They work together to understand the challenges faced by users of public services. They … conduct user research employing qualitative and quantitative methodologies with real users, ensuring insights inform the end-to-end design of public services. Key responsibilities Act as the research subject matter expert within a multidisciplinary team, facilitating the research process and communicating findings to team members and stakeholders. Define the More ❯

London or Manchester - hybrid working (2 days a week onsite, 3 days remote based) The Enterprise Service Architect will be a visible champion for Service Architecture and architectural governance. The Enterprise Service Architect will be the operational functional lead and provide day to day architectural oversight, control … team strategy and taking accountabilities for aspects of the Major Change and ODA team. Working collaboratively with wider Operational teams, supporting the shape and design of the E2E Operational teams and capabilities, aligning the integration of new services and products to a target operating model. Owning and delivering end … to end service architecture packages through robust planning and management (including RAID), ensuring that Service Design supports programmatic/project delivery dates. Influencing the project/program and key stakeholders to ensure that the product or solution delivered meets the strategic aims and needs of Operations. Acting More ❯

doing: Leading Procurement projects (prioritisation, pre-tendering activities, tendering, selection, evaluation, moderation and potentially contract negotiation). Providing high quality customer centric procurement and service design advice to external customers whilst supporting the team in delivery of projects. Nurturing positive, collaborative, and supportive professional relationships with internal collaborators … in England, and our solutions are underpinned by cutting-edge technologies and our teams expertise, in-depth understanding of the NHS, and commitment to service excellence. We share common values and unity of purpose with the rest of the NHS family, are committed to being a force for good … doing: Leading Procurement projects (prioritisation, pre-tendering activities, tendering, selection, evaluation, moderation and potentially contract negotiation). Providing high quality customer centric procurement and service design advice to external customers whilst supporting the team in delivery of projects. Nurturing positive, collaborative, and supportive professional relationships with internal collaborators More ❯

hubs when required Contract type : Permanent Our Team Our Products & Channels CIO mission is clear: combine engineering excellence, top-tier delivery practices, and outstanding service design to create superb products and services. We're on a journey to become the UK's best digital bank, focusing on digital … Relationship Management tasks for our relationship with Microsoft and maintaining strong relationships with Operations teams and our delivery partners Work with architecture team to design solutions that are secure, scalable and optimised for performance. Provide technical guidance and mentorship to team members including taking part in design and … the team and solve problems at hand. Extensive experience in designing, developing, and deploying solutions using the Microsoft Power Platform, including Dynamics 365 (Customer Service, Sales and Customer Insights), Power Apps, Power Automate, Copilot Studio/PVA and Power BI Experience with Azure cloud platform and cloud integration. Experience More ❯

hubs when required Contract type : Permanent Our Team Our Products & Channels CIO mission is clear: combine engineering excellence, top-tier delivery practices, and outstanding service design to create superb products and services. We're on a journey to become the UK's best digital bank, focusing on digital … Relationship Management tasks for our relationship with Pega and maintaining strong relationships with Operations teams and our delivery partners Work with architecture team to design solutions that are secure, scalable and optimised for performance. Provide technical guidance and mentorship to team members including taking part in design and … in an Agile environment and will champion ongoing improvements to ways of working. Strong Engineering skills but also a background to Solution/Architectural Design It's a bonus if you have but not essential Knowledge and experience of AWS AI platform integrations and services such as SageMaker, Bedrock More ❯

hubs when required Contract type : Permanent Our Team Our Products & Channels CIO mission is clear: combine engineering excellence, top-tier delivery practices, and outstanding service design to create superb products and services. We're on a journey to become the UK's best digital bank, focusing on digital … Relationship Management tasks for our relationship with Microsoft and maintaining strong relationships with Operations teams and our delivery partners Work with architecture team to design solutions that are secure, scalable and optimised for performance. Provide technical guidance and mentorship to team members including taking part in design and … in an Agile environment and will champion ongoing improvements to ways of working. Strong Engineering skills but also a background to Solution/Architectural Design It's a bonus if you have but not essential Microsoft certification: PL-600: Power Platform Solution Architect Microsoft certification: PL-200: Power Platform More ❯

hubs when required Contract type : Permanent Our Team Our Products & Channels CIO mission is clear: combine engineering excellence, top-tier delivery practices, and outstanding service design to create superb products and services. We're on a journey to become the UK's best digital bank, focusing on digital … Relationship Management tasks for our relationship with Microsoft and maintaining strong relationships with Operations teams and our delivery partners Work with architecture team to design solutions that are secure, scalable and optimised for performance. Provide technical guidance and mentorship to team members including taking part in design and … in an Agile environment and will champion ongoing improvements to ways of working. Strong Engineering skills but also a background to Solution/Architectural Design It s a bonus if you have but not essential Microsoft certification: PL-600: Power Platform Solution Architect Microsoft certification: PL-200: Power Platform More ❯

hubs when required Contract type : Permanent Our Team Our Products & Channels CIO mission is clear: combine engineering excellence, top-tier delivery practices, and outstanding service design to create superb products and services. We're on a journey to become the UK's best digital bank, focusing on digital … tasks for our relationship with branch application platforms and maintaining strong relationships with Operations teams and our delivery partners Work with architecture team to design solutions that are secure, scalable and optimised for performance. Provide technical guidance and mentorship to team members including taking part in design and … in an Agile environment and will champion ongoing improvements to ways of working. Strong Engineering skills but also a background to Solution/Architectural Design It's a bonus if you have but not essential Knowledge and experience of IBM WSBTT Framework Any experience with Branch Teller platform and More ❯

months Day rates - £500 - £600 Inside IR35 (Umbrella Company) As a Maximo Consultant you will be responsible for ensuring Maximo applications align with service design and business needs. Provides effective user support and maintains system stability to support operational goals. Specialises in CAFM using IBM Maximo, with prior … experience in Facilities Management or IT Service Management environments Your responsibilities in the role Support planning, testing, and improvement of Maximo applications. Lead requirement-gathering sessions and produce documentation. Resolve system issues, close process gaps, and enhance performance. Collaborate with the CAFM Developer on analysis, configuration, and upgrades. Manage … Monitor system performance and apply improvements. Share knowledge and continuously develop expertise Experience 5+ years in a similar role; 7+ years in structured IT service environments. Industry experience in Civils, Construction, or Facilities. Extensive hands-on experience with IBM Maximo, SQL, and/or DB2. Strong skills in system More ❯

months Day rates - £500 - £600 Inside IR35 (Umbrella Company) As a Maximo Consultant you will be responsible for ensuring Maximo applications align with service design and business needs. Provides effective user support and maintains system stability to support operational goals. Specialises in CAFM using IBM Maximo, with prior … experience in Facilities Management or IT Service Management environments Your responsibilities in the role Support planning, testing, and improvement of Maximo applications. Lead requirement-gathering sessions and produce documentation. Resolve system issues, close process gaps, and enhance performance. Collaborate with the CAFM Developer on analysis, configuration, and upgrades. Manage … Monitor system performance and apply improvements. Share knowledge and continuously develop expertise Experience 5+ years in a similar role; 7+ years in structured IT service environments. Industry experience in Civils, Construction, or Facilities. Extensive hands-on experience with IBM Maximo, SQL, and/or DB2. Strong skills in system More ❯

valued skills include: Analytical/problem-solving mindset with excellent interpersonal, communication, presentation, and influencing skills. Experience with Scaled Agile, product development, and CX service design. Experience in collaborating with teams in shaping and delivering software using agile methodologies. Stakeholder management skills, with the ability to build and leverage More ❯

seeking Senior Python Developers to join their expanding engineering team. Focused on delivering impactful, human-centred digital solutions, the organisation combines data-driven insights, service design expertise, and cutting-edge software engineering to create meaningful change for clients across both the public and private sectors. Operating with a … user behaviour, ensuring they meet genuine needs while driving organisational success. Senior Python Developers play a critical role within multi-disciplinary teams, supporting the design, development, and maintenance of user-centred digital services that deliver measurable value. As a senior technical consultant, the role offers the opportunity to lead … matter expert (SME), ensuring high-quality, user-centred software development aligned with business needs and best practices. Collaborate closely with cross-functional teams to design and implement creative, effective solutions. Architect and manage development and deployment pipelines, proactively addressing potential bottlenecks. Communicate technical ideas and project updates clearly and More ❯

consultancy is seekingSenior Python Developersto join their expanding engineering team. Focused on delivering impactful, human-centred digital solutions, the organisation combines data-driven insights, service design expertise, and cutting-edge software engineering to create meaningful change for clients across both the public and private sectors. Operating with a More ❯

months Day rates - £500 - £600 Inside IR35 (Umbrella Company) As a Maximo Consultant you will be responsible for ensuring Maximo applications align with service design and business needs. Provides effective user support and maintains system stability to support operational goals. Specialises in CAFM using IBM Maximo, with prior More ❯