21 of 21 ServiceNow Jobs in Manchester

automated workflows for device provisioning, patch management, and endpoint hardening using PowerShell, Graph API, and automation platforms. You'll develop and maintain APIs and integrations across workspace systems (e.g., ServiceNow, JAMF, DEX tools). You'll drive the adoption of AI-based automation and telemetry ingestion for continuous service improvement. You'll embed Gen-AI technologies (e.g., Microsoft Copilot, OpenAI More ❯

Role Responsibilities: 3+ years of experience in Information Technology Previous experience in a 1st or 2nd line support role, ideally within an applications or software support environment Familiarity with ServiceNow ITSM Strong organisational and communication skills (verbal and written) Excellent understanding of support ticketing systems and incident management practices Proven ability to troubleshoot and resolve issues independently, or escalate appropriately More ❯

technical teams to drive alignment, resolve challenges, and embed best practices. Retail industry experience is an advantage, supported by strong understanding of IT operations and proficiency with tools like ServiceNow, Jira, and Power BI. Everyone's welcome We're ambitious about the future of retail. We're innovating, disrupting, and leading the way into a more inspiring, digital era. It More ❯

within ITIL environments Hands-on experience with incident, event, problem, config, release management Strong knowledge of IT infrastructure , applications, and service operations Familiarity with ITSM and DevOps tools (e.g. ServiceNow, Jira, Azure DevOps) Excellent stakeholder engagement and governance capabilities Engagement Terms Daily Rate: £625/day (via Umbrella company - all taxes and NI deducted at source) Hybrid working model More ❯

technology and creating complex prompts Experience working with wider AI/ML professionals on new AI Agent/RPA development Ideally you may have experience working with AI in ServiceNow, talkdesk or Genesys, or other Service management platforms Experience documenting processes and technical requirements A certification in ITIL, AI technologies, or related fields Apply now for immediate consideration More ❯

to Service Users and internal stakeholders/suppliers, ensuring timely and effective resolution of issues and queries. Ticketing System Management : Efficiently manage and utilise ticketing systems like Remedy and ServiceNow to track, manage, and resolve support tickets. Technical Troubleshooting : Leverage advanced IT knowledge, particularly with incident/ticketing systems, to troubleshoot and resolve technical issues internally or via suppliers. Essential More ❯

and explore our archives. We are a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. We're hiring a ServiceNow Architect who aims to advance their career while delighting customers through a blend of project work and foundational tasks. Our collaborative approach, both internally and externally, ensures high satisfaction levels … for clients and ourselves. The ideal candidate should have experience in solutioning, designing, and implementing ServiceNow solutions to enhance business processes and user experiences. Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your … Service) Your role Establish and enforce systems design and architectural standards, maintain best practices, and drive the principles throughout the systems delivery lifecycle. Provide input to the design of ServiceNow-based solutions as a recognized Architect or Design Authority. Provide input to bids and assist in presenting proposals to potential clients. Bring thought leadership and innovative solution ideas to existing More ❯

around design, configuration, security, and problem-solving. What a Network Engineer will need: CCNA/CCNP qualification or equivalent experience; CCIE or advanced Cisco certifications highly regarded. Experience with ServiceNow ticketing and service management processes. Ability to design, implement, and support scalable, secure Cisco LAN/WAN/WLAN/DC networks. Strong knowledge of BGP, OSPF, EIGRP and Layer More ❯

service automation. Understanding and exposure of GenAI solutions in service transformation. Understanding of service technologies, including cloud-based platforms, such as Salesforce, Microsoft Dynamics CRM, Oracle Service Cloud, Zendesk, ServiceNow etc. Experience working in a business or technical pre-sales capacity, producing bid documentation and participating in bid meetings with client. Connect to your business - Technology and Transformation Distinctive thinking More ❯

SERVICENOW DEVELOPER Salary: Competitive and based on experienceLocation: Manchester We're working with a forward-thinking, values-driven organisation in Manchester to recruit a talented ServiceNow Developer . This is an exciting opportunity to join a collaborative and inclusive cross-functional tech team where innovation, knowledge sharing, and personal growth are deeply embedded into the culture. As a ServiceNow Developer … . It's a workplace where your contributions are recognised, your ideas are welcomed, and your technical skills are continuously nurtured. What you'll be doing: Designing and customising ServiceNow applications, with a focus on ITSM and CSM Collaborating with stakeholders to gather requirements and translate them into scalable solutions Participating in Agile sprint planning and contributing to technical discussions … code and supporting production systems when required Upholding coding standards and contributing to a culture of continuous improvement What we're looking for: Proven experience developing and supporting the ServiceNow platform Strong knowledge of ITSM/CSM modules, workflows, scripting, and configuration Background in Agile delivery environments, ideally with exposure to DevOps practices Excellent communication skills and a collaborative, user More ❯

ServiceNow Developer UK-Based | Hybrid | Full-Time Digital Customer Experience Team £60,000 - £70,000 + Private Healthcare + Pension + Unlimited Training Budget Make a Real Impact with Tech That Transforms We're hiring a ServiceNow Developer to help shape smarter, faster, and more human digital experiences. If you have 2+ years of hands-on development experience with the … ServiceNow platform, this is your opportunity to work on meaningful transformation projects across industries - from IT and HR to customer service. You'll be part of a high-performing team that puts users first, leverages cutting-edge tech like GenAI, and delivers solutions that actually make people's work lives better. What You'll Do Platform Engineering Configure and extend … ServiceNow across ITSM, HRSD, CSM, and onboarding Build custom apps with JavaScript, Angular, and the Glide API Apply GenAI, Now Assist, and Data Fabric to build intelligent, responsive solutions UX-Focused Development Create sleek, role-based interfaces using Next Experience UI, UI Builder, and Service Portal Build dashboards and portals that empower users and simplify journeys Seamless Integration Connect ServiceNow More ❯

Coventry (CV1 2WT), Darlington (DL1 5QE), Manchester (M1 2WD), Sheffield (S1 2FJ) About the job Job summary We are recruiting a software developer to work in our ServiceNow Technology Operations team to manage and improve DfE's ServiceNow platform. You will collaborate within a multidisciplinary team in an agile environment to develop solutions addressing business challenges. Your role will involve … translating these solutions into effective workflows, supporting end-to-end business processes using ServiceNow's best practice tools and technology. Your primary focus will be on delivering value to our users, maximising departmental efficiencies, and enhancing the overall user experience. Job Responsibilities: Work closely with the Senior Developer and Product Manager to identify opportunities and shape the roadmap. Keep up … to date with ServiceNow developments and opportunities they may create for the department. Support the Senior Developer in leading a team of talented ServiceNow developers supporting their learning and development. Set and promote high standards of work. Build a supportive, transparent, and collaborative working environment. Provide support with administration, application development, maintenance, and technical support by using good practice web More ❯

values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity The Control management Senior Manager - ServiceNow will be responsible for the following: Shape the development of technology control management including scoping, development of and testing ServiceNow tools for ITRM processes in DT to allow for an … assessment cycle - in conjunction with the Global Integrity Assessment Service Leader and the relevant subject matter experts. Leverage MFS8 controls library to integrate with a DT Controls library supporting ServiceNow changes to accommodate the changes in testing process to streamline the test approach. Operational Lead the planning on various DT control management programs including development of a control library. Manage … to control management activities for control owners. Connect to your skills and professional experience Led and delivered at least one end to end programme process including the use of ServiceNow Integrated Risk Management module to support integrated IT risk Management processes. An understanding of the principals around CMMI, COBIT, ITIL, PMI, Prince2, ISO27001, SOC2. Cybersecurity or IT Risk Management experience More ❯

technical knowledge of IT infrastructure, products/applications, and network operations, with a clear understanding of how these components are consumed by Business Operations Proficiency in ITSM tools (e.g., ServiceNow/BMC Helix) and data visualisation/reporting platforms (e.g., Power BI, Tableau) to support effective reporting and insights generation. Experience working with IT Service Management (ITSM) platforms, including ServiceNow More ❯

will help us compete globally and achieve our goals! Key responsibilities: Provide 1st and 2nd level support for SAP access-related incidents and service requests via ticketing systems (e.g., ServiceNow). Troubleshoot user access issues in SAP and contribute to GRC compliance. Support user provisioning, de-provisioning, and access modifications in collaboration with business teams, internal controls, and IT access … initiatives. Participate in training and knowledge-sharing to enhance skills. Key requirements: Basic understanding of SAP user administration, authorizations, or security concepts. Experience with ITSM/ticketing tools (e.g., ServiceNow). Strong communication and customer service skills. Proven ability to manage tickets and deliver high customer care standards. Ability to work within compliance guidelines and implement access management processes successfully. More ❯

ll be at the heart of a major HR transformation project, working closely with senior stakeholders and cross-functional teams to design and deliver a unified service experience via ServiceNow platform. This is Phase 3 of a multiphase programme, focused on streamlining how employees interact with HR-moving from fragmented contact points (like generic mailboxes) to a one-stop digital … influence across diverse teams and senior leadership Strong understanding of business change and user behaviour Experience in HR service design or working within HR transformation projects (desirable) Familiarity with ServiceNow or similar service management platforms A people-first mindset focused on relationships, empathy, and driving adoption Central government experience required Contract Details: 4-Month contract Start date: asap Rate More ❯

ll be at the heart of a major HR transformation project, working closely with senior stakeholders and cross-functional teams to design and deliver a unified service experience via ServiceNow platform. This is Phase 3 of a multiphase programme, focused on streamlining how employees interact with HR-moving from fragmented contact points (like generic mailboxes) to a one-stop digital … influence across diverse teams and senior leadership Strong understanding of business change and user behaviour Experience in HR service design or working within HR transformation projects (desirable) Familiarity with ServiceNow or similar service management platforms A people-first mindset focused on relationships, empathy, and driving adoption Central government experience required Contract Details:4-Month contract Start date: asap Rate More ❯

Your new company Join a global leader at the forefront of digital transformation in the pharmaceutical and healthcare sector. This organisation is implementing cutting-edge SAP S/4 HANA solutions to drive enterprise-wide improvements in finance data management More ❯

Your new company Join a global leader at the forefront of digital transformation in the pharmaceutical and healthcare sector. This organisation is implementing cutting-edge SAP S/4 HANA solutions to drive enterprise-wide improvements in finance data management More ❯

There are many alternative career pathways within a major international law firm like Addleshaw Goddard. You don't need to be a lawyer to be a leader in this supportive and inclusive professional environment. Just be yourself. And start by More ❯

There are many alternative career pathways within a major international law firm like Addleshaw Goddard. You don't need to be a lawyer to be a leader in this supportive and inclusive professional environment. Just be yourself. And start by More ❯