1 to 25 of 48 ServiceNow Jobs in the North West

organisatio0n Experience managing incident, problem, change, request, configuration and service level management processes within enterprise service management environments Experience managing ISTM platforms such as ServiceNow, or equivlaent enterprise service management technologies Experience analysing highly complex service delivery issues and resolving operational challenges where there may be multiple competing solutions Desirable ...

apps where possible Replace consumable kit when spares are available, with minimum inconvenience to the end user Record requests and problems in tracking software ServiceNow Log incidents and update tickets for customers Schedule appointments with customers when appropriate Conduct triage and pass on problems to the relevant 2nd line teams ...

priorities. A proactive, collaborative and solutions-focused approach to problem-solving. Awareness of information security, operational risk and governance requirements. Desirable Skills & ExperienceExperience using ServiceNow or similar ITSM platforms. ITIL certification, although equivalent practical experience will also be considered. Experience supporting technology services within a regulated or complex operational environment. ...

infrastructure, security, application and third-party support teams. Strong documentation skills with experience creating technical records, troubleshooting guides and knowledge articles. Experience working with ServiceNow or a similar IT Service Management platform. Excellent communication skills with the ability to explain complex technical concepts to both technical and non-technical audiences. ...

Service Desk or IT Support role Strong knowledge of Microsoft 365, Active Directory and Windows environments Experience using an ITSM tool, ideally ServiceNow Excellent customer service and communication skills Ability to prioritise workloads and work effectively in a fast-paced environment This is an excellent opportunity to join a well ...

Service Desk or IT Support role Strong knowledge of Microsoft 365, Active Directory and Windows environments Experience using an ITSM tool, ideally ServiceNow Excellent customer service and communication skills Ability to prioritise workloads and work effectively in a fast-paced environment This is an excellent opportunity to join a well ...

limited to printers (including MFD's), display screens, docking stations, port replicators, cameras and scanners Working Knowledge of IT Service Management (ITSM) software (ServiceNow) Excellent customer interface and customer service skills Some flexibility with working hours when needed Full UK Driving License. UK drivers licence required as the engineer will ...

determine root-cause Familiarity with IT service management processes such as Incident, Problem, and Change Management Experience using ticketing/service management tools (e.g. ServiceNow, Jira) Strong communication and stakeholder management skills Ability to work independently while collaborating across technical and business teams Desirable Skills Experience within Aerospace & Defence ...

limited to printers (including MFD's), display screens, docking stations, port replicators, cameras and scanners * Working Knowledge of IT Service Management (ITSM) software (ServiceNow) * Excellent customer interface and customer service skills * Some flexibility with working hours when needed * Full UK Driving License. * SC Cleared or required to undertake SC Clearance ...

business-impacting issues to the relevant individuals. Ensure the integrity of data by recording all actions for Incidents and Service Requests in the ServiceNow Service Management tool. Provide additional guidance and support to the Application Support team. Identify and resolve production Incidents. What You'll Bring We run an agile ...

coaching or mentoring other analysts or team members . A commitment to inclusive working, professional behaviours and organisational values Desirable Experience . Experience using ServiceNow Strategic Portfolio Management (SPM) . Experience with enterprise systems such as Microsoft Dynamics 365, Ellucian Banner or Azure Integration Services Eligibility Applicants must currently reside ...

architecture. Understanding of SAP interfaces including IDocs, RFCs and PI integration. Understanding of SAP background jobs, BW process chains and batch dependencies. Experience using ServiceNow or a comparable ITSM platform. ITIL certification. Experience working with third-party SAP Application Management Services (AMS) providers. Job Title: SAP Service Delivery Manager Location ...

limited to printers (including MFD's), display screens, docking stations, port replicators, cameras and scanners Working Knowledge of IT Service Management (ITSM) software (ServiceNow) Full UK Driving License. SC Cleared or required to undertake SC Clearance ...

ServiceNow Developer - Manchester (Hybrid) - Permanent A fantastic opportunity has arisen for a ServiceNow Developer to work within a global law firm on a permanent basis based in Manchester. This role will support the ongoing development and enhancement of the ServiceNow platform, delivering scalable solutions that support business operations and strategic … initiatives. Key Responsibilities Configure, develop and support ServiceNow modules including ITSM, ITOM, HRSD, CMDB and other platform capabilities. Develop and maintain platform automation using UI Policies, UI Actions, Business Rules, Client Scripts and Script Includes. Design and deliver custom applications, workflows and platform enhancements aligned with business requirements. Build ...

/Windows 11 Microsoft 365 Exchange Azure Outlook MS Teams Active Directory Telephony support Triaging tickets and escalating to relevant teams where necessary Using ServiceNow ticketing system Mix of remote & deskside support - including working on a tech bar Good customer service skills Experience with iManage or Bomgar ( desirable) Role details ...

/Windows 11 Microsoft 365 Exchange Azure Outlook MS Teams Active Directory Telephony support Triaging tickets and escalating to relevant teams where necessary Using ServiceNow ticketing system Mix of remote & deskside support - including working on a tech bar Good customer service skills Experience with iManage or Bomgar ( desirable) Role details ...

beneficial: Git, GitHub, GitLab, Bitbucket or equivalent version control tooling. Jenkins, Azure DevOps, GitLab CI/CD, Bamboo or similar CI/CD platforms. ServiceNow Change Management. Azure, AWS or Google Cloud. Infrastructure as Code tooling including Terraform, Ansible or ARM Templates. PowerShell, Bash, Python or similar scripting technologies. DevOps ...

user experience. Profile Essential 5+ years' experience in IT Service Management or IT Operations. Hands-on ownership of an enterprise ITSM platform (Ivanti, ServiceNow, or equivalent). Proven ownership of IT support services across multiple locations, regions, or time zones. Experience governing core ITIL processes, including Incident, Problem, Change ...

using enterprise applications, workflow automation, low-code or AI platforms. Experience with either Microsoft Power Platform, particularly Power Apps, Power Automate, Microsoft Copilot Studio, ServiceNow (including configuration, application development and workflow automation) or Intapp. Understanding of business processes, solution design, integrations and APIs. Experience with testing, deployment and ongoing application ...

translate complex technical and operational considerations into clear business outcomes and recommendations. An ITIL 4 Managing Professional qualification, or equivalent, alongside practical experience of ServiceNow and related service management tools. Additional certifications such as SIAM or COBIT would be beneficial. Experience in the public sector or a highly regulated environment ...

unable to provide visa sponsorship at this time. You'll bring experience in: Delivering CRM, ERP and enterprise applications (e.g., SAP, Oracle, Dynamics, ServiceNow) Full software delivery lifecycle: requirements, build, test, migration, go live Managing data migration and integrations Working with Agile and Waterfall methods Strong stakeholder and vendor management ...

unable to provide visa sponsorship at this time. You'll bring experience in: Delivering CRM, ERP and enterprise applications (e.g., SAP, Oracle, Dynamics, ServiceNow) Full software delivery lifecycle: requirements, build, test, migration, go live Managing data migration and integrations Working with Agile and Waterfall methods Strong stakeholder and vendor management ...

team. You'll possess technical expertise regarding hardware in general and have knowledge of troubleshooting IT infrastructure. You should have experience of ServiceNow, Windows, Office 365 and remote assistance tools. xehkeey Its essential to have a full driving license and to be fluent in English and French. ...

including IEC 62443 and relevant NIST guidance. Experience with edge infrastructure platforms such as Azure Local, Dell NativeEdge or Kubernetes-based environments. Familiarity with ServiceNow, SIAM and enterprise service transition or operational support models. Key deliverables You'll be responsible for developing the core network architecture deliverables needed to support ...

application rationalisation, re-platforming or modernisation. Experience on mergers, acquisitions and divestments. Hands-on experience with EA tooling (e.g. LeanIX, Ardoq, iServer or ServiceNow).Familiarity with frameworks such as APQC Process Classification Framework, Zachman, or SAFe. What's in it for youAt Accenture in addition to a competitive basic salary ...