25 of 25 ServiceNow Jobs in the North West

user support to VIPs and users via telephone, remote support, email, and face-to-face Prioritise and manage workflow through the ITSM system (ServiceNow) Conduct on-site technical investigations and escalate issues to ensure timely resolution Collaborate with IT team members and support 1st and 2nd line IT teams Install ...

workshop facilitation and communication skills. Experience with modern SaaS delivery environments, Agile or DevOps models is highly desirable. Familiarity with ITSM platforms such as ServiceNow . Why This Role is Interesting Work within a large-scale SaaS platform environment . Operate at the intersection of engineering delivery and operational excellence ...

Mirror, Change Volumes) Spectrum Scale : Cluster management Protocols: GPFS, NFS, SMB Active-active topology Strong Linux/Unix command-line experience Experience working with ServiceNow for ticket management Awareness of how infrastructure actions impact availability and resilience Additional/Desirable Experience Exposure to: Oracle and ESXi environments GKLM/SKLM ...

following: Splunk, Essas, Cisco ISE, Cisco Prime, NES (Routers, Switches, Wireless Controllers, Firewalls, ACI), NetRequest, CyberArk, DX NetOps, Ansible, SPDW, MS Office, ServiceNow, Jira. Process Knowledge: Strong understanding of ITIL Ability in deep troubleshooting, remediation, and cross-tool analysis Key Responsibilities: Resolve NAC-related incidents and requests at L2.5 level ...

operations within a tech-driven environment. Strong knowledge of ITIL and the service lifecycle. Confident stakeholder management and communication skills. Familiarity with Jira, Confluence, ServiceNow, and modern monitoring tools. ITIL certification preferred; Agile experience beneficial. Why Join? Salary up to £60,000 + bonus. Hybrid working with 2 days ...

/Windows 11 Microsoft 365 Exchange Azure Outlook MS Teams Active Directory Telephony support Triaging tickets and escalating to relevant teams where necessary Using ServiceNow ticketing system Mix of remote & deskside support - including working on a tech bar Good customer service skills Experience with iManage or Bomgar ( desirable) Role details ...

stakeholder communication and leadership skills Active SC Clearance (mandatory) Desirable Experience Experience in secure or regulated environments (defence, government, critical national infrastructure) ITSM knowledge (ServiceNow or similar) Datacentre best practices (cooling, redundancy, monitoring) Certifications such as CCNA/CCNP/CompTIA Network+/Server+ or vendor cabling accreditations Working Requirements ...

ServiceNow Advisory Consultant UK | Hybrid | SC Clearance Required Join a growing advisory practice helping organisations unlock the full value of ServiceNow. As a ServiceNow Advisory Consultant , you'll work with senior stakeholders to shape and deliver complex ServiceNow-led transformation programmes. This is a strategic role for someone who enjoys … operating at both executive and technical levels-defining vision, guiding delivery, and ensuring ServiceNow platforms are aligned to real business outcomes. You'll play a key part in helping organisations modernise their operations, improve service performance, and create scalable, future-ready platforms. Working across multiple clients and sectors ...

unable to provide visa sponsorship at this time. You'll bring experience in: Delivering CRM, ERP and enterprise applications (e.g., SAP, Oracle, Dynamics, ServiceNow) Full software delivery lifecycle: requirements, build, test, migration, go live Managing data migration and integrations Working with Agile and Waterfall methods Strong stakeholder and vendor management ...

support and enhance SailPoint Identity Security Cloud (ISC) across enterprise and hybrid environments. Integrate SailPoint ISC with HR systems, Active Directory, Entra ID, AWS, ServiceNow and other enterprise platforms to enable automated provisioning, lifecycle management and deprovisioning. Deliver and maintain core identity governance capabilities including Joiner/Mover/Leaver ...

dashboards demonstrating measurable value Skills and Experience: * 5+ years' Business Analyst experience within FSI, network, or security programmes * Strong knowledge of ITIL practices and ServiceNow workflows * Strong data literacy with ability to convert qualitative risk into measurable outcomes * Excellent stakeholder engagement and facilitation skills * Cisco/Splunk/Zscaler experience ...

policy artefacts such as firewall baselines, NAC policies, DDI plans, proxy/ZTNA, and SIEM rules. Working knowledge of ITIL change processes and ServiceNow request/change models. Preferred Certifications PSPO or CSPO ITIL 4 Foundation Vendor fundamentals across one or more technology stacks (e.g., Cisco, Zscaler, Fortinet, Splunk, Infoblox ...

maintain dashboards for stakeholders. Must Have Skills & Experience 5+ years' BA experience in FSI/network/security programmes; proficient with ITIL practices and ServiceNow workflows. Strong data literacy and stakeholder facilitation; able to turn qualitative risk into measurable outcomes. Preferred Certifications BCS BA; ITIL 4 Foundation; vendor fundamentals (e.g. ...

hygiene. Comfortable with config/policy artefacts (firewall baselines, ISE/NAC policy, DDI plans, proxy/ZTNA, SIEM rules). ITIL change fluency; ServiceNow request/change models. Preferred Certifications PSPO/CSPO; ITIL 4 Foundation; vendor fundamentals in one or more stacks (Cisco/Zscaler/Fortinet/ ...

Service Desk/Other Teams Coordinating tickets that cross organizational boundaries to ensure customer satisfaction Skills required Technical Service Desk background Familiarity with ServiceNow Multi-Lingual effective and fluent communication in language(s) (Native/almost native) French, Spanish, Italian and Portuguese Excellent Customer service skills. Demonstrate ability to troubleshoot ...

Service Desk/Other Teams Coordinating tickets that cross organizational boundaries to ensure customer satisfaction Skills required Technical Service Desk background Familiarity with ServiceNow Multi-Lingual effective and fluent communication in language(s) (Native/almost native) French, Spanish, Italian and Portuguese Excellent Customer service skills. Demonstrate ability to troubleshoot ...

ServiceNow Technical Project Manager Competitive package + bonus + flexible benefits If you've built your reputation in ServiceNow delivery and you're now operating at that level where you're as comfortable in front of a CIO as you are challenging a solution design, this one's worth … look. We're working with a well-established transformation consultancy investing heavily in its ServiceNow capability across the UK. They're looking for a Managing Consultant level Technical Project Manager to lead complex ServiceNow programmes from strategy through to successful delivery. This isn't a "status report" PM role. ...

ServiceNow Solution Architect - Fully Remote - 3 months rolling - £600-£700 per day outside ir35 Do you have the following skills, experience and drive to succeed in this role Find out below. My client is a global leading consultancy. They are on the hunt for a ServiceNow Solution Architect to join … central government client of theirs. They require someone with previous experience working within central government. Key Responsibilities: Design end-to-end ServiceNow solutions aligned to business needs Provide architectural guidance across ServiceNow modules and integrations Lead technical workshops and advise stakeholders on best practices Ensure solutions meet performance, security ...

ServiceNow Advisory Consultant UK Hybrid SC Clearance Required Join a growing advisory practice helping organisations unlock the full value of ServiceNow. As a ServiceNow Advisory Consultant , you'll work with senior stakeholders to shape and deliver complex ServiceNow-led transformation programmes click apply for full job details ...

ensuring issues are investigated correctly Supporting laptop, mobile device and hardware provisioning Troubleshooting AV and meeting room technology Managing service requests and incidents through ServiceNow Supporting Microsoft 365, Teams, Zoom and other collaboration tools Assisting with user onboarding and technology adoption Working closely with senior analysts and other IT teams … resolve complex issues Technology environment includes: Windows 11 Microsoft 365/Office Active Directory Intune & Apple Business Manager ServiceNow MsTeams, Zoom, iManage Work 10 AV and video conferencing technologies We are looking for someone who can demonstrate: Previous IT support experience within a law firm environment Strong experience supporting document ...

ServiceNow Product Manager North West Based Enterprise Level Critical National Infrastructure Organisation requires a ServiceNow Product Manager who can provide product and platform leadership supported by a product team including technical product owner and architecture expertise. Ideal Candidate description Strong Stakeholder Management & Communication, able to challenge with credibility and business … lease knowledge in two of the following areas - HR, CSM, ITSM, IRM, BCM, H&S, SPM, NowAssist Evangelise with pragmatism, regarding the role that ServiceNow can play for the organisation. Strong commercial mindset - Internally to support cost of delivery, and externally to drive value from the ServiceNow contract Key Skills ...

Senior ServiceNow HRSD Consultant | HR Transformation | Hybrid | Up to early £70s + bonus If you're someone who enjoys getting under the skin of how HR actually operates - and not just configuring systems, but genuinely improving processes, employee experience, and service delivery - this is one worth a look. … working with a growing consultancy that's investing heavily in its HR Transformation capability, and they're looking for a Senior ServiceNow HRSD Consultant to play a key role in delivering large-scale, enterprise HR programmes. This role sits right at the intersection of HR, technology, and transformation. ...

models, and delivering insightful dashboards that support critical business processes. The position also leads the establishment of a resilient BI data foundation, integration with ServiceNow, and uplift of AI ready reporting capabilities across the organisation. Key Objectives Establish a governed, trusted Data Pillar with certified datasets, semantic models, and defined … data lineage. Develop innovative Power BI-to-ServiceNow integrations for surfacing dataset health, ownership, and automated workflows. Assess and improve resilience of key BI assets, including data quality, refresh reliability, performance, and access controls. Standardise tooling (templates, DAX libraries, CI/CD, documentation, testing) to support consistent and governed development. ...

integration, and deployment of SailPoint IdentityIQ or Identity Security Cloud solutions. Integrate SailPoint with systems such as Active Directory, Entra ID, HR systems, AWS, ServiceNow, LDAP directories, and cloud applications. Implement IAM governance functions including RBAC, access reviews, certification campaigns, and lifecycle policy enforcement. Develop custom rules, scripts, and extensions … SailPoint Deep understanding of IAM principles: RBAC, least privilege, access certification, governance workflows. Integration experience with identity data sources: Active Directory, LDAP, HRIS, AWS, ServiceNow, databases. Strong troubleshooting skills across provisioning, connector issues, and identity lifecycle processes. What you'll get in return You will be offered a long-term ...

lineage, and governance standards across all BI assets Monitor and improve dataset performance, refresh reliability, and access controls Support integration with enterprise tools (e.g. ServiceNow ) and workflow automation via Power Automate Collaborate with stakeholders to gather requirements and translate into scalable BI solutions Document data models, business logic, and reporting … Warehouse, ETL, Data Pipelines, Dashboarding, Reporting, Financial Services, Banking, Data Governance, Semantic Models, Star Schema, Regulatory Reporting, Power BI Service, Data Lineage, Power Automate, ServiceNow ...