1 to 25 of 58 ServiceNow Jobs in the North West

Role: ServiceNow Certified Technical Architect Location: Manchester A ServiceNow Certified Technical Architect (CTA) in the telecom domain aligns platform capabilities with rigorous telecommunications and Operations Support Systems (OSS/BSS) needs. They define platform roadmaps, lead implementations across multiple modules, and ensure scalable integrations while maintaining enterprise governance and security … Responsibilities Telecommunications Specifics: OSS/BSS Integration: Architect seamless integrations between ServiceNow and complex telecom billing, provisioning, and inventory systems (e.g., TM Forum Open APIs). Network & Service Management: Leverage ServiceNow’s Telecommunications Network Inventory (TNI) and Customer Service Management (CSM) modules to streamline service fulfillment and assurance. Telecom Lifecycle ...

ServiceNow Administrator - Manchester (Hybrid) - Permanent A fantastic opportunity has arisen for a ServiceNow Administrator to work within a global law firm on a permanent basis based in Manchester. This role will support the rollout, administration and continuous improvement of the ServiceNow platform, ensuring reliable day-to-day operations while contributing … ongoing project delivery. Key Responsibilities Administer and maintain ServiceNow modules, including user and group management, access controls and data integrity. Configure and support ServiceNow modules including Incident, Problem, Change, Request, CMDB, Knowledge and Service Catalogue. Monitor platform performance, troubleshoot issues and coordinate resolution with support partners where required. Support integrations ...

ServiceNow Technical Architect (Manager/Associate Manager) Location: London, Manchester or Edinburgh Level: Manager & Associate Manager Salary: Competitive, dependent on experience Eligibility note: Satisfactory security clearance is desirable, or the ability to obtain clearance is required for this role. About the company Our client is a leading global professional services … partner to the world's major cloud providers, our client is recognised as the No.1 Service Partner globally for delivering complex, innovative and impactful ServiceNow solutions. Their platform-led approach brings together industry and technology transformation expertise to help clients thrive in the cloud, reimagine service and customer operations ...

Description: ServiceNow Developer (Associate Level) Overview We are seeking an Associate ServiceNow Developer to join a dynamic Agile delivery team supporting NHS England (NHSE). This role is focused on designing, developing, and optimising ServiceNow solutions to improve business processes, enhance automation, and future-proof digital services. The ideal candidate … will have strong hands-on experience with the ServiceNow platform, particularly within ITSM and CSM modules , and a proven ability to deliver high-quality solutions in a regulated or public sector environment. Key Responsibilities ServiceNow Development & Delivery Analyse business requirements and translate them into scalable ServiceNow solutions Configure and customise ...

team meetings and team discussions Experience required- * Customer Service Experience * Proven experience of working with Microsoft applications (O365) * Proven Experience of Incident Management Systems (ServiceNow) * First Line level IT support experience preferably within a remote support position * Knowledge of the operational and support aspects of computer systems, hardware, software ...

trust boundary modelling, design reviews Network & Boundary Security - Checkpoint, Palo Alto, Fortinet, Cisco, Juniper, F5, Zscaler, NSX-T, SD-WAN, encrypted WAN, DMZ, NAC ServiceNow & M365 Architecture - ITSM, ITOM, CSM, EAM, SharePoint Online, Purview, Entra, Sentinel, Defender, Power Platform, CoPilot Container & DevSecOps - Kubernetes (EKS, Tanzu), Terraform, Ansible, CI/ ...

multiple enterprise technologies, including: Automation : Power Platform, UIPath, BluePrism, AutomationAnywhere AI : LLMs, coding copilots, MS Foundry/Copilot Studio Data : MS Fabric, Databricks ITSM : ServiceNow EUC : Intune, SCCM Applications : CRM, ERP, HCM, Finance Infrastructure : servers (cloud/on prem), networking, storage, backup Cloud : Azure Cyber Security : SIEM, XDR, IPS/ ...

limited to printers (including MFD's), display screens, docking stations, port replicators, cameras and scanners Working Knowledge of IT Service Management (ITSM) software (ServiceNow) Automation - Understanding of Scripting technologies such as PowerShell, VB Scripting, and batch Files is beneficial We are a Disability Confident Employer Capgemini is proud ...

Technology Hands‐on experience in at least one key area of intelligent automation, such as: RPA development (e.g., UiPath, Blue Prism, Automation Anywhere, NICE, ServiceNow, Power Platform) IDP (Intelligent Document Processing) (e.g., Hyperscience, ABBYY, Kofax) NLP, ML, or AI‐enabled automation (e.g., Spacy, Azure Cognitive Services) Low‐code platforms (e.g. ...

Blue Prism, Automation Anywhere) - AI knowledge including LLMs, Copilots, and Microsoft AI ecosystem - Data platform experience (e.g. Microsoft Fabric, Databricks) - Broad enterprise technology exposure (ServiceNow, CRM, ERP, EUC, infrastructure, cloud) - Solid understanding of Azure and cyber security frameworks (SIEM, XDR, NIST, ISO27001 - Resource must be able to qualify ...

risks, escalating issues where required. Technical Skills Strong hands‐on experience with Security Operations tools and capabilities, including SIEM and SOAR platforms (e.g. Sentinel, ServiceNow, Splunk SOAR, Cortex), Endpoint Detection & Response (EDR/XDR). Strong hands‐on experience with Threat Intelligence platforms (e.g. Recorded Future, Doppel, ZeroFox, Google Threat ...

global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. About the role you’re considering We’re seeking a ServiceNow Architect who wants to grow their career and delight customers through a hybrid of project and foundational activities. We take a modern approach of working … externally to achieve high levels of satisfaction both for our clients and ourselves. The ideal candidate will have experience in solutioning, designing and implementing ServiceNow solutions to improve business processes and improve user experiences. In this role you will work closely with our technology teams as well as our Automation ...

Grafana or similar Strong understanding of NetDevOps principles Agile/Scrum delivery experience Desirable Cisco networking Palo Alto or Fortinet OCI Helm GitOps ArgoCD ServiceNow Tech Stack Terraform, Ansible, AWS, Azure, Kubernetes, Docker, Git, GitLab CI, Jenkins, GitHub Actions, Linux, Bash, Python, Prometheus, Grafana, Helm, GitOps #J-18808-Ljbffr ...

ITIL and Agile delivery practices. Experience delivering technical products, projects, or transformation initiatives. Strong stakeholder management and communication skills. Experience with JIRA, Confluence, LeanKit, ServiceNow, and asset management tools. Ability to quickly understand complex systems and business processes. Desirable Manufacturing, laboratory, or regulated environment experience. GxP and SDLC knowledge. Azure ...

Understanding of AI technologies , including LLMs, Copilots, and Microsoft AI ecosystem Experience with data platforms (e.g. Microsoft Fabric, Databricks) Broad enterprise technology background (e.g. ServiceNow, CRM, ERP, cloud, infrastructure) Solid knowledge of Azure and cyber security frameworks (SIEM, XDR, NIST, ISO27001) Additional Information Location: Remote, with ~2 days onsite travel ...

supporting application runtime environments. Experience with monitoring and alerting tools, log analysis, Grafana, and dashboard‐based production support. Experience with ITSM tools such as ServiceNow, Jira, or similar platforms. Ability to analyze application, infrastructure, and integration issues across distributed systems. Experience supporting applications in cloud and/or on‐prem ...

tools such as SharePoint, Teams, Copilot, Power Platform and knowledge-sharing platforms to support digital enablement - Experience with Service Desk or ITSM tooling, preferably ServiceNow, including knowledge articles, catalogues, forms, workflows, digital support channels or reporting - Experience designing and delivering training, enablement or process adoption activity for technical support teams ...

Implementer) Desirable: Experience in the nuclear or CNI sector; familiarity with CAF maturity assessments and process audit readiness; experience with process automation tools (e.g., ServiceNow, Power Automate); knowledge of quality management systems and continuous improvement methodologies What's on offer Annual bonus of up to 15%, made up of company ...

Access Reviews, Conditional Access, and MFA Experience working within regulated environments is preferred Strong communication, documentation, and stakeholder engagement skills Desirable Skills & Certifications: ServiceNow experience ITIL v4 Foundation Microsoft certifications (SC-300, SC-200, SC-100) What's on Offer for You? Competitive salary and discretionary bonus Generous pension contribution ...

ServiceNow Developer - Manchester (Hybrid) - Permanent A fantastic opportunity has arisen for a ServiceNow Developer to work within a global law firm on a permanent basis based in Manchester. This role will support the ongoing development and enhancement of the ServiceNow platform, delivering scalable solutions that support business operations and strategic … initiatives. Key Responsibilities Configure, develop and support ServiceNow modules including ITSM, ITOM, HRSD, CMDB and other platform capabilities. Develop and maintain platform automation using UI Policies, UI Actions, Business Rules, Client Scripts and Script Includes. Design and deliver custom applications, workflows and platform enhancements aligned with business requirements. Build ...

Solid Bash scripting skills for automation and maintenance tasks Strong understanding of ITIL change management processes, including RFC preparation and CAB attendance Experience with ServiceNow for ticket and change management Required Qualifications AZ-104 (Azure Administrator Associate) or equivalent demonstrated Azure experience. What Matters Most You take full ownership ...

customer service skills are essential with the ability to work under pressure and manage multiple priorities. ITIL Foundation qualification and experience with ticketing systems (ServiceNow, Freshservice, Zendesk, etc.) would be desirable but not essential. In return the company offers a competitive salary and benefits package, fantastic training and certification opportunities ...

shape technology strategies and define practical transformation roadmaps. You'll contribute to a range of advisory engagements across areas including Cloud, Data & AI, Automation, ServiceNow and Salesforce, while helping clients explore emerging technologies and innovation opportunities that create measurable business value. We can offer great career progression opportunities, ability ...

management knowledge • Experience working with third party suppliers • Good reporting and stakeholder management skills • Experience in a large or complex organisation ITIL V4, SIAM, ServiceNow and public sector or regulated sector experience would be useful. Applicants must be willing to join an on call rota and complete appropriate vetting. ...

ServiceNow Consultant - CMDB Product Manager Marshall Wolfe are hiring on behalf of a leading financial services organisation, who are seeking an experienced CMDB Product Manager to drive the strategy, governance and continuous improvement of its Configuration Management Database (CMDB) capability within a large-scale IT Service Management environment. This role … management processes, improve service delivery, and ensure CMDB data quality and governance standards are maintained. This role combines product ownership, strategic leadership, and deep ServiceNow expertise to support enterprise-wide technology services. Key Responsibilities Own and evolve the CMDB product roadmap, backlog and delivery plans. Drive continuous improvement across ...