1 to 25 of 67 ServiceNow Jobs in the North West

eCommerce platforms, cloud technology, Retail systems, ERP systems, monitoring tools, etc.). Proven experience in implementing and automating release processes via ITSM toolsets (e.g., ServiceNow, BMC Remedy, Jira Service Management). Desired Qualifications: Degree in Information Technology or a related field. ITIL Foundation or ITIL Intermediate certification, with a strong More ❯

ITIL Foundation desirable) Strong technical skills with Windows operating systems, Office 365 and Azure AD Experience using service management tools such as ServiceDesk Plus, ServiceNow, Remedy etc. Strong communication skills, both verbal and written Understanding of iOS configuration Experience in professional organisations such as financial services (preferable) In line with More ❯

IIS, and Active Directory Solid understanding of T-SQL or PL/SQL Familiarity with scripting (.NET, PowerShell) Proficient in using ITSM tools (e.g., ServiceNow, SCSM) Excellent communication and analytical problem-solving skills Top 5 Optional Skills Azure (AD, IaaS, PaaS) Microsoft Dynamics (2012AX or D365) Office365 administration Experience with More ❯

Slack) - Creating channels/coordinating resources/engaging customers primarily through the Slack Customer service - working with customer service reps to high level engineers ServiceNow Confluence/JIRA IP knowledge - subnetting and general IP concepts like subnetting etc. Light Active Directory experience Basic security experience - helping with password unlocks/ More ❯

Slack) - Creating channels/coordinating resources/engaging customers primarily through the Slack Customer service - working with customer service reps to high level engineers ServiceNow Confluence/JIRA IP knowledge - subnetting and general IP concepts like subnetting etc. Light Active Directory experience Basic security experience - helping with password unlocks/ More ❯

Slack) - Creating channels/coordinating resources/engaging customers primarily through the Slack Customer service - working with customer service reps to high level engineers ServiceNow Confluence/JIRA IP knowledge - subnetting and general IP concepts like subnetting etc. Light Active Directory experience Basic security experience - helping with password unlocks/ More ❯

Slack) - Creating channels/coordinating resources/engaging customers primarily through the Slack Customer service - working with customer service reps to high level engineers ServiceNow Confluence/JIRA IP knowledge - subnetting and general IP concepts like subnetting etc. Light Active Directory experience Basic security experience - helping with password unlocks/ More ❯

Slack) - Creating channels/coordinating resources/engaging customers primarily through the Slack Customer service - working with customer service reps to high level engineers ServiceNow Confluence/JIRA IP knowledge - subnetting and general IP concepts like subnetting etc. Light Active Directory experience Basic security experience - helping with password unlocks/ More ❯

Slack) - Creating channels/coordinating resources/engaging customers primarily through the Slack Customer service - working with customer service reps to high level engineers ServiceNow Confluence/JIRA IP knowledge - subnetting and general IP concepts like subnetting etc. Light Active Directory experience Basic security experience - helping with password unlocks/ More ❯

Slack) - Creating channels/coordinating resources/engaging customers primarily through the Slack Customer service - working with customer service reps to high level engineers ServiceNow Confluence/JIRA IP knowledge - subnetting and general IP concepts like subnetting etc. Light Active Directory experience Basic security experience - helping with password unlocks/ More ❯

Slack) - Creating channels/coordinating resources/engaging customers primarily through the Slack Customer service - working with customer service reps to high level engineers ServiceNow Confluence/JIRA IP knowledge - subnetting and general IP concepts like subnetting etc. Light Active Directory experience Basic security experience - helping with password unlocks/ More ❯

Slack) - Creating channels/coordinating resources/engaging customers primarily through the Slack Customer service - working with customer service reps to high level engineers ServiceNow Confluence/JIRA IP knowledge - subnetting and general IP concepts like subnetting etc. Light Active Directory experience Basic security experience - helping with password unlocks/ More ❯

best practices (e.g., manual and automated testing). Familiarity with change management frameworks (e.g., ITIL) and hands-on experience with tools like Jira and ServiceNow . Excellent problem-solving, analytical, and communication skills to collaborate across teams and liaise with stakeholders. Detail-oriented, adaptable, and capable of managing multiple priorities More ❯

with change management frameworks (e.g., ITIL) and project management practices, as well as hands-on experience with change management tools such as Jira and ServiceNow to track and implement changes effectively. Strong analytical, problem-solving, and communication skills, with the ability to collaborate across teams, liaise with stakeholders, and provide More ❯

with change management frameworks (e.g., ITIL) and project management practices, as well as hands-on experience with change management tools such as Jira and ServiceNow to track and implement changes effectively. Strong analytical, problem-solving, and communication skills, with the ability to collaborate across teams, liaise with stakeholders, and provide More ❯

skills. Should have experience in OS deployment (win 10 and 11) Experience with windows 10 to Windows 11 upgrades Experience with managing Group Policy ServiceNow ticketing tool experience needed. Should have Power shell scripting/automation experience SCCM/MECM Knowledge More ❯

back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service). Your role As an integral part of our ServiceNow and Remedy team, you'll have fantastic opportunities to develop both yourself and our collective. As part of the team, you'll be empowered to More ❯

stakeholders/suppliers, ensuring timely and effective resolution of issues and queries. Ticketing System Management : Efficiently manage and utilise ticketing systems like Remedy and ServiceNow to track, manage, and resolve support tickets. Technical Troubleshooting : Leverage advanced IT knowledge, particularly with incident/ticketing systems, to troubleshoot and resolve technical issues More ❯

knowledge of Workday Functional Design, configuration, and core modules. Understanding of system development lifecycle, data privacy laws, GDPR, and SOX compliance. Experience with JIRA, ServiceNow, or similar tools is preferred. Skills & Abilities Strong analytical, problem-solving, and troubleshooting skills. Excellent communication and documentation skills. Ability to work independently and in More ❯

and communicating process improvements while effectively resolving conflicts and managing challenging conversations. Capable of preparing clear, concise performance reports and leveraging tools such as ServiceNow/Helix, Jira, and Power BI to drive insights. Excels in fast-paced environments by quickly analysing complex issues and implementing effective solutions. Everyone's More ❯

Experience with AWS ALB, ANF, and ElasticSearch integration. Experience with serverless architecture using API Gateway and Lambda. Familiarity with Atlassian stack (Confluence, JIRA, BitBucket), ServiceNow, test automation (TDD, Junit, Selenium), and Microsoft Azure. All profiles will be reviewed against the required skills and experience. Due to the high number of More ❯

particularly in Incident, Problem, and Knowledge Management (ITIL v3 or v4 certification preferred). Experience using ITSM tools such as Ivanti/Jira/ServiceNow Strong verbal and written communication skills to engage with diverse stakeholders Some of the benefits that come with this role include: 30 days annual leave More ❯

continuous improvement initiatives. Key Responsibilities: Lead day-to-day operations of the service desk, ensuring SLAs are met and issues are resolved promptly. Use ServiceNow and other tools to manage, monitor, and report on team performance and service levels. Coach and develop team members, handle escalations, and support recruitment and More ❯

and risk mitigation. Strong communication and interpersonal skills, with the ability to collaborate cross-functionally. Proficient in using service and CRM tools such as ServiceNow, Salesforce, and Office 365. Familiar with ITIL framework and IT systems/networks. Able to prioritise and manage workloads in a fast-paced environment. A More ❯

and risk mitigation. Strong communication and interpersonal skills, with the ability to collaborate cross-functionally. Proficient in using service and CRM tools such as ServiceNow, Salesforce, and Office 365. Familiar with ITIL framework and IT systems/networks. Able to prioritise and manage workloads in a fast-paced environment. A More ❯