6 of 6 Services Director Jobs in Manchester

Summary The Client Services Director is responsible for proactively managing all aspects of service delivery, providing leadership and support to ensure high service standards both internally and externally, and continuously improving them. The role focuses on strategic leadership, operational excellence, and customer satisfaction, uniting technical service delivery … customer experience management, and professional services under one cohesive strategy to drive customer retention, growth and value realization. Main Responsibilities and Accountabilities Individual role holders may be advised of additional or particular responsibilities they are required to deliver, but as a Client Services Director, the following ...

Cprvision is seeking a Client Services Director in Manchester to manage all aspects of service delivery, focusing on leadership and operational excellence. This role involves overseeing customer support, implementing ITSM practices, and leading professional services to align with customer needs and drive satisfaction. The ideal candidate ...

Capgemini is looking for a Business Relationship Manager to work in Manchester. This role involves managing service delivery in a hybrid working environment and requires strong communication skills to collaborate with key stakeholders. The ideal ...

Sector Director - Banking, Financial Services and Insurance Locations: London, Cambridge, Manchester Softwire is a leading UK technology and strategy consultancy. From enterprise to government, we help visionary organisations turn strategic ambitions into results at scale. Our practices cover AI transformation, data platforms, systems engineering, advanced … Sector Director (BFSI) is the senior leader accountable for the overall performance, growth, and strategic direction of Softwire’s Banking, Financial Services & Insurance business unit. You will define strategy for the business unit and take full ownership of the P&L, taking accountability for the overall business ...

experienced Business Relationship Manager to join our dynamic team. As a Business Relationship Manager you will be responsible for representing the delivery of services across a SIAM ecosystem into key customers. You will work closely with your customers to gain intimate knowledge of their services and demands … vice versa. • Business Systems Focus. Develop a deep understanding of the IT systems that are critical to business operations, providing input that aligns services to business requirements, representing those business requirements into the SIAM to support the business receiving the highest level of service. • Manages the internal reporting ...

scale, while harnessing the power of data and technology. We’re inventing the future of customer experience by delivering market-defining business models, products, services, brand engagements and communications.Joining frog means you’ll be joining the “pond,” a global network of studios, each with a thriving in-person … trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with ...