1 to 1 of 1 Software Deployment Jobs in Manchester

providing hands-on assistance to other IT teams and users based remotely. General BAU tasks include but are not limited to, Ticket management, Hardware & Software support, Fault finding, Troubleshooting, Deployment, Networking, and ensuring compliance with both internal and external security audits and accreditations. Duties · Troubleshooting reported faults with … Windows Desktop, laptop, mobile VDI for end users · Software deployment and updates for all devices used in the estate · Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries · Support and triage of major incident impacting business … field · Experience with Windows 10 & 11 · Experience working with VDI solutions · Experience with Active Directory, SCCM, Cisco Networking all desirable. · Experience with Anti Virus software and managing cyber security threats · Experience with MS Office Packages. · Experience working with O365 products and services · Working experience of ITIL and/or more »