Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Spektrix
SupportAnalyst - Customer Service Application Deadline: 10 August 2025 Department: Client Success Employment Type: Full Time Location: London or Manchester, UK Reporting To: Client Success Team Manager Compensation: £28,500 - £34,000/year Description SupportAnalyst Team: Client Success Location: London or Manchester, UK Flexible working: Remote working supported, around 10-20% on-site requirement … around the arts and technology whose mission is to help arts organisations be more successful. We're doing this through a combination of cloud-based software and consultative customer support that empowers arts organisations to grow revenue, increase efficiency, and build stronger relationships with audiences. We are always looking for new ways to approach problems, share knowledge, and better … data and the Spektrix CRM. You will be part of a delivery team who together hold the accountability of managing the success of our clients - specifically through responding to support tickets and calls, prioritising effectively to ensure clients get the very best service and outcomes. Support Analysts help Spektrix clients to find solutions to problems, analyse their data More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Apache Associates
You'll be joining a dynamic team for a leading global supplier for software solutions. Are you a SupportAnalyst looking for a role with job longevity and to build a career? If so, we'd love to hear from you. You will have the flexibility of hybrid working and appealing benefits. As the SupportAnalyst you will be providing 1st, 2nd and 3rd line support to our clients existing customer base. Understanding business process, some internal training and ideally experience of working with SYSPRO ERP. Responsibilities: Provide remote and telephone support to customers Product testing on new and existing products Provide internal training Build and share knowledge on new features of software … To give advice and support teams with any project issues so they can be resolved Strong understanding of business processes, logistics Work alongside the Support Desk Manager to help ensure opportunities are grown and customer expectations met Skills: Experience of SYSPRO ERP Previous experience of ERP support/Help Desk Full understanding of product testing, test documentation More ❯
Orbital Education, a leading provider of British international education, is seeking a Dynamics 365 CE SupportAnalyst to join its growing IT function. This is an exciting opportunity to become part of a forward-thinking organisation where you will work closely with senior business stakeholders and play a key role in supporting and optimising Microsoft Dynamics and Power … Platform applications. You will provide hands-on technical support across a range of business-critical systems and gain exposure to projects involving Power BI, Power Platform, and CRM development. The role is ideally suited to someone who enjoys problem solving, is highly service oriented, and is looking to develop their technical and business-facing skills in a collaborative environment. … in The Sunday Times International Track 200 and was listed in 1000 Companies to Inspire Britain. The schools consistently achieve excellent academic outcomes and university placements, while the central support team based in South Manchester continues to expand in line with the company's sustainable growth strategy. Key Responsibilities: Dynamics and CRM Support Provide first and second line More ❯
Orbital Education, a leading provider of British international education, is seeking a Dynamics 365 CE SupportAnalyst to join its growing IT function. This is an exciting opportunity to become part of a forward-thinking organisation where you will work closely with senior business stakeholders and play a key role in supporting and optimising Microsoft Dynamics and Power … Platform applications. You will provide hands-on technical support across a range of business-critical systems and gain exposure to projects involving Power BI, Power Platform, and CRM development. The role is ideally suited to someone who enjoys problem solving, is highly service oriented, and is looking to develop their technical and business-facing skills in a collaborative environment. … in The Sunday Times International Track 200 and was listed in 1000 Companies to Inspire Britain. The schools consistently achieve excellent academic outcomes and university placements, while the central support team based in South Manchester continues to expand in line with the company's sustainable growth strategy. Key Responsibilities: Dynamics and CRM Support Provide first and second line More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Parking Network BV
seamless and enjoyable for passengers, and more profitable for our clients and partners. We know that to bring your best ideas, you need the space to think, the right support, and the freedom to be your true, authentic self. Whether you're working from our offices, from home, in a lounge, or out on the road, we provide the … new ideas to life, and push boundaries, then CAVU is the place for you. Together, we can reach new heights. Together, we are CAVU What's the role The SupportAnalyst is a vital part of the Applications Support team at CAVU, responsible for ensuring the seamless operation of our product portfolio while delivering outstanding customer service … delivery - ensuring issues are resolved promptly, processes are continuously improved, and feedback loops with our Engineering, Delivery, and Product teams remain strong. As we implement and grow a new support system, you'll have the opportunity to help shape its future, expand your skills, and grow within a collaborative and fast-paced environment. What's in it for you More ❯