4 of 4 Support Analyst Jobs in Manchester

Junior 1st Line Support Analyst/Junior Service Desk Analyst A fantastic opportunity has arisen for a Junior 1st Line Support Analyst/Junior Service Desk Analyst to join our Manchester based law firm on a permanent basis. Junior 1st Line Support Analyst/Junior Service Desk Analyst Key Responsibilities: * Act as a first point of contact for IT related queries, providing support via telephone, email, remote assistance, and face to face engagement. * Log, prioritise, and progress incidents and service requests in line with agreed processes and service levels. * Troubleshoot ...

Robert Half are working to recruit for an IT Support Analyst to join a team based in Manchester. This role suits someone with strong communication skills, a collaborative and sociable approach to relationships and the ability to thrive in fast-paced environments. An overview of the role … follows below: Providing 1 and 2 Line Support, covering software, hardware with digital and face-to-face resolution Escalating upwards to 3 line where necessary Maintaining accurate ticketing records and support cases A strong focus on customer service, driven by quality-oriented support and strong internal ...

D365 HR - Systems & Support Analyst Manchester/Hybrid - one day on site every 2 weeks 18 months+ A Dynamics 365 HCM/HR Systems & Support Analyst is required to support the implementation and ongoing management of our client's D365 HR platform. … during delivery, then become the internal owner of D365 HR post go-lives supporting users, maintaining data integrity and driving system improvements. Key responsibilities: Support Dynamics 365 HR implementation, configuration and testing Translate HR requirements into system configuration and documentation Support HR data migration and security role management ...

Description: We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you Job Title: Application Support Analyst Location: Manchester (4 days onsite/week) Duration: 6 months Pay-rate … technologies and Internet-based applications Experience of working with Production and Non-production environments Experience of application recovery of priority incidents with limited support Understanding of Message Queuing (ie IBM WebSphere MQ or Microsoft MQ etc.) Knowledge of any issue/problem tracking system such as ServiceNow Common ...