in the Cloud, covering Support, Helpdesk, Microsoft Solutions, Cyber Security, Hardware, Software, Telephony, and more. Role Details: We're seeking a skilled 2nd / 3rd Line IT Support Analyst to join our growing Managed Services team. You'll play a crucial role in providing top-notch support to … line engineers for optimal service delivery Conduct Cyber Security tasks including Cyber Essentials Accreditations, Penetration Testing, and Vulnerability Assessments Support Cloud-based telephony / SIP trunks configuration Conduct client site visits as necessary Develop operating procedures, knowledge base, and documentation Install and configure servers (Windows and occasionally Linux … a 3rd line support role 5+ years in IT Support roles Full UK driving licence and own vehicle Strong knowledge of networking protocols (TCP/IP, Ethernet, HTTPS) Solid understanding of Windows operating systems and server administration (AD, DHCP, DNS, Group Policies) Familiarity with more »
Manchester, North West, United Kingdom Hybrid / WFH Options
REVYBE IT RECRUITMENT LIMITED
such as Dell or HP. - Proficient in Windows Server administration, including Active Directory, DNS, DHCP, etc. - Solid understanding of networking protocols and services (TCP/IP, DNS, DHCP, etc.). - Experience with virtualization technologies, such as VSphere and Hyper-V. Benefits: - Competitive salary up more »
o Experience providing IT Infrastructure field support which includes troubleshooting hardware, software, operating system issues and problems and fixing the issues without impacting / violating the hardware warranty or customer security compliance requirements. o Good Customer management skill. o Good in oral and written communication. o Able to … enterprise LAN, WAN, Server setups and concepts. Ability to perform smart and physical assistance activity under instruction, at sites. o Ability to lift / move computer equipment weighing up to 50Lbs. o Conference room A / V equipment assistance & troubleshooting o Basic VOIP phone configuration & troubleshooting … termination panels all under ‘Smart Hands’ capability. Operating System & Software : o Skilled in desk side support for Installing & troubleshooting Operating Systems(Win 7 / Win 10 / MAC / Linux) o Experience with Anti-spyware and Anti-virus software. o Basic installation and troubleshooting more »
Greater Manchester, England, United Kingdom Hybrid / WFH Options
ETAS
and Productions Servers, supporting Customers migrating to newer operating systems and SQL database servers. Set-up and configuration of plant specific networks (Tester / Server) for validation testing. Setup, test and validate server plant management web-based tools (QBay and SiteBay plus additional web deployment mechanisms). Run … SQL script (Stored procedures and Schema upgrades) queries against the SQL Databases. Create / update validation test documentation. Participate in QA and Production release reviews. Qualifications Essential Working Knowledge of Windows XP, Windows 7 32 / 64bit, Windows 10 32 / 64bit. Working Knowledge … Box applications tools (Used to create new test environment platforms). Understanding of Windows background services. Basic knowledge and understanding of Windows networking (TCP/IP and DHCP). Knowledge and understanding of vehicle diagnostics (at least one automotive diagnostic protocolmore »
knowledge of LAN and SD-WAN technologies, including routers, switches, access-points, firewalls, and WAN optimization. Strong understanding of networking protocols such as TCP/IP, DHCP, DNS, and VLANs. Excellent communication and interpersonal skills, with the ability to effectively interact with clients and … customer-focused environment. Applicants will typically be CCNP qualified or working towards this. Vendor-specific experience in Cisco routing and switching. Meraki MX / MS / MR deployment skills, including SDWAN, Dashboard, Licensing, Wi-Fi and switching best practice. In-depth Palo Alto experience and / … EIGRP Advanced knowledge of routers, switches, firewalls & Access Control Lists (ACLs) Understanding of core network routers and infrastructure Hands-on experience of IP network design, implementation, and troubleshooting A strong background in configuring firewalls for Corporate and / or ISP services, to include: Centralised /more »
exude confidence. What will you be doing day-to-day? Be a key influence on our VoIP platform, with an emphasis on Kamailio / FreeSwitch, / Asterisk & RTPEngine best practice Deploy and configure SBCs, B2BUAs, Registrars and Gateways in the cloud. Analyse SIP Traces and flows … along the way, including AWS. Work with partners to define and deliver integrations in order to deliver our services to our customers 24 / 7, worldwide with the best quality in the market. What you’ll need The tech stuff: Experience configuring Freeswitch or Asterisk Ability to analyse … SIP Traces and Flows TCP/IP, SIP, RTP, DNS. Understanding of WebRTC protocols: ICE, STUN & TURN A bonus - some knowledge of Kamailio The human stuff: As shipping great products is a team sport, active communication and collaboration is vital to our collective success. more »
and support, security, compliance with policy & procedure, projects, documentation, and reporting. Essential Previous commercial experience of supporting on site staff face to face / phone Experience of installation, configuration and troubleshooting of systems, network, and hardware issues. Windows 7 / 10 desktop support Microsoft Office / 365 Active Directory administration Some general networking skills to include TCP/IP Desirable Previous experience setting up and supporting Audio Visual [AV] equipment Windows Server 2012 / 2016 Anti-virus and backup solutions SharePoint Telephony & Mobile Devices MS Office … CRM software Further networking skills - TCP/IP, DNS, firewalls, switches, routers, etc. Any suitable certification, Microsoft, ITIL, PRINCE2 or similar. As an individual you will be customer focused with a good customer facing / telephone manner, positive, and driven to resolve more »
Stockport, Greater Manchester, North West, United Kingdom
Quest Global Engineering Limited
Months contract Required Skills: Experience in Security tools like Qualys, OpenVAS, crowdstrike, Wireshark, OWASP ZAP, Metasploit Well versed in networking OSI layer, TCP/IP stack, VPN, Firewalls, subnetting, DNS, DHCP, FTP / SFTP, TLS, SSL, Apache, MSSQL, MySQL, Microsoft exchange services … Microsoft 365 Admin, cloud IAM Roles & Responsibilities: Involvement in the design, tender, procurement and delivery phases of new projects. Involvement in the installation / configuration of infrastructure for new customers and improvement / enhancement of existing customers Ability to oversee the performance of infrastructure across the … infrastructure managed services customer base and in-house services Ability to monitor the performance of servers, proactively identify issues / abnormalities that may pose threat to customers services Ability to review performance logs, identify trends, patterns and detect irregular behaviours Mange the monitoring solution set up, update, enhance more »
and efficient IT environment. Role & Responsibilities: Provide desk-side and remote based end-user support to troubleshoot issues and problems with equipment and / or systems. Installing and configuring computer hardware, software, systems, networks, printers, and scanners. Monitoring and maintaining computer systems and networks. Assist with user account … instructed by the IT Manager and Management Team. Maintaining and updating technical documentation regularly Essential Skills & Experience: 2+ years' experience in a 1st / 2nd line support role Good knowledge and experience of ITIL Best Practice Knowledge and experience of working with support of Active Directory, MS exchange … Office 365, Windows 10 / 11, VPN Familiarity with basic networking principles and troubleshooting - DNS, DCHP, TCP/IP Passionate about IT and providing customer service If you have experience working for a Managed Service Provider and are actively looking for a more »
Job Title: 1st / 2nd Line Helpdesk Engineer Location: Wigan Work Structure: Office based Salary: £25,000 - £30,000 We are working with … an expanding Managed Service Provider in Wigan who pride themselves in fantastic customer service, specialising in managed security infrastructure, IT support and internet/ VOIP services. You will be working within a collaborative environment with a highly skilled team of professionals who deliver solutions to a wide … range of organisations across the North West. Benefits : Competitive salary dependent on experience Professional development and growth plan Full support / induction and training Collaborative and supporting team environment Workplace pension Technical Skills: Microsoft Office 365 Antivirus solutions Internet Connectivity Active Directory / Group Policies more »