2nd Line Support Engineer
- Hiring Organisation
- Searchability
- Location
- Mansfield, Nottinghamshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £30,000 - £34,000 per annum
senior engineers on projects and security initiatives. The Role As a Second Line Engineer, you'll be responsible for resolving escalated technical issues, supporting client infrastructure, and helping maintain secure and reliable IT environments. Your day-to-day will include: Troubleshooting 2nd line technical issues across servers, endpoints … practices, patching and system monitoring Supporting networking issues including firewalls, VPNs and connectivity Working with third-party vendors to resolve complex incidents Assisting with client onboarding, system upgrades and IT projects Occasionally visiting client sites where required 2nd line engineers typically handle more complex issues escalated ...