2 of 2 Customer Service Jobs in Mansfield

accurately and efficiently, becoming an expert in our products and services. Support customers both remotely and in person, ensuring a positive experience. Maintain accurate customer records and track interactions using company systems. Collaborate with the team to share insights, ideas, and best practices. Take ownership of your professional development … learning about customer service, communication, and problem-solving. Learn and apply knowledge of relevant regulations and standards that impact our clients’ work. Identify trends in customer feedback and suggest improvements to enhance the service experience. Office support/admin including quality checking products and helping during ...

Line MSP Engineer to join a growing technical team based in Mansfield. This is a great opportunity for someone with solid MSP or service desk experience who enjoys troubleshooting complex issues, working directly with clients, and gaining further exposure to cyber security and modern cloud environments. … firewalls) Exposure to cyber security tools, policies or frameworks Experience using RMM and ticketing systems Strong troubleshooting and problem-solving skills Excellent communication and customer service skills Full UK driving licence (preferred) Desirable Experience Microsoft Azure exposure Endpoint management (Intune) Backup solutions or disaster recovery tools Security tools ...