3 of 3 Remote Customer Service Jobs in Mansfield

by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Assist with password resets, & administration of Microsoft 365. Helping with customer service related tasks such as missing bookings, invoice errors and more Supporting customers with broadband, mobile and SIM issues Conduct Configurations like MFA … access control as part of 1st Line support. Use technical specifications and potentially network diagrams or vendor documents to understand and resolve issues. Supporting customer via the Helpdesk. Support with clients SLA's by ensuring all customer issues are logged, prioritised and either resolved or escalate promptly. Using … pension Discounted or free food All equipment provided such as company phone and laptop Free parking On-Site parking. Desired Qualities, Skills and Knowledge: Customer service skills with a customer first attitude. Resilient, with strong prioritisation skill and ability to multi-task. A positive attitude and team More ❯

responding quickly to problems and relationship management will all be part of the role. Above all enthusiasm for problem solving and for delivering exceptional customer service is required. This is a role where you’ll be liaising with key stakeholders within the business across all levels. Onsite for More ❯

skill and be a proven perms recruiter that gets results Account management skills Proven record of success in B2B Target driven Excellent level of customer service Must be articulate and enthusiastic A self-starter with the desire to progress within their career 12 months experience in sales/ More ❯