1 of 1 Mentoring Jobs in Marlborough

team delivers prompt, professional, and effective support across a wide variety of technologies. You’ll still be hands-on technically, especially with more complex escalations, while also managing workflow, mentoring junior engineers, and helping refine support processes and documentation. You’ll work closely with the Managing Director on technical direction, client management, and business improvements. Key Responsibilities Technical & Escalation Support … critical incidents What You’ll Need to Succeed Strong background in 2nd/3rd line IT support, ideally in an MSP or multi-client setting Demonstrable experience leading or mentoring engineers (formally or informally) Excellent troubleshooting skills across Windows, macOS, networking, and cloud environments Knowledge of M365 (Exchange, Teams, SharePoint, Admin portals) and basic Azure admin Familiarity with networking concepts … in a small-business or hybrid role with varied responsibilities What’s on Offer? Competitive salary up to £35,000 Annual performance bonus Pension scheme On-site parking Direct mentorship from the Managing Director Real career progression opportunities as the business grows Autonomy and ownership within a supportive team environment Interested? If you're looking for that next step into More ❯