2 of 2 Workflow Management Jobs in Marlow

lifecycle of maintenance jobs. Manage and resolve client queries in a timely manner. Escalate issues where necessary to ensure service levels are maintained. Job & Workflow Management Manage work orders and service management systems. Monitor job progress from instruction through to completion. Track engineer attendance, updates, reports … Confidence communicating with engineers, clients, subcontractors, and internal stakeholders. Good IT and systems experience. Desirable Experience Previous experience within a Helpdesk, Service Desk, Facilities Management, or Maintenance environment. Knowledge of hard services, building services, HVAC, electrical, mechanical, fire, or fabric maintenance. Experience supporting large multi-site contracts. Understanding ...

exciting opportunity has arisen for an organised and customer-focused Helpdesk Administrator to join a growing company operating within the HVAC and facilities management sector. Working with a portfolio of major national and international retail clients, you will play a key role in managing reactive and planned maintenance activities … coordinating engineers, subcontractors and clients to ensure excellent service delivery and contractual compliance. This is an excellent opportunity for someone with experience in Facilities Management, Helpdesk Operations or Service Coordination who thrives in a fast-paced environment and enjoys managing multiple priorities. Monday to Friday 8am - 5pm with ...